Coral Springs Nissan
Coral Springs, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:30 AM - 4:00 PM
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I was ;not pleased with the first salesman I was assigned. He was insulting and condescending and treated me like I was an idiot. He and the first Finance Manager insisted that a person who reached assigned. He was insulting and condescending and treated me like I was an idiot. He and the first Finance Manager insisted that a person who reached out by text and phone call from the leasing department did not work at the dealership. I walked out of the showroom I was so disgusted. My lease was not up until 12/31/2020 and I was under my mileage by 11,000 miles; I did not need to close this deal and there are other dealerships in town. The General Manager Bill Peters and Senior Finance Manager (I think his name was Juan - but not sure) ran out in the rain to stop me from leaving the grounds. They asked me to come back in and seal the deal and I told them I would only come back in if they assigned a new sales person, one who was not arrogant or pompous and if they agreed to the numbers that I could afford and did not try to sneak anything else into the deal. The car I was negotiating for was not even on the property for me to test drive. They assigned me a new salesperson - Abe Hammad; he was polite, knowledgeable and kind. With his help, we closed the deal. When I asked Bill who the person was that called me on the phone and had text me from the Leasing Dept, he knew right away who the person was ( so I did know what I was talking about even if the 1st salesperson and finance manager didn't. l I suggested he might want to teach the first salesman I was assigned what being respectful and courtesy means when it comes to selling a vehicle to a woman. We are all not idiots nor should any woman feel like an idiot and be treated like one because she is a woman. My star rating reflects my overall experience. If I had started with Abe, perhaps the rating would be all 5 stars but since you insist on me filling out this survey - I have to call out the people that were rude and make sure you know who was nice and easy to work with (Abe Hammad (salesman), Bill Peter, Moe-B (finance). I wish I knew the 1st salesman I was assigned to that caused me to walk out of the showroom. I believe John is the name of the first Finance Person who also claimed the Leasing Person did not exist. The two of them were just rude. I cannot express in words how awful being exposed to them was. I'm sorry I didn't just keep my current Murano - use up the miles and turn the car in at another time. No one deserves to be treated this way when negotiating a 42,000 car. My lease agreement was for 15,000 miles a year; my Murano barely had 35000. Other than a nice letter apologizing for this incident, it will be interesting to see what Nissan/Dealership will do to take the sting out of my experience and encourage me to tell others to go and buy/lease a car. You asked for my feedback, called me several times to remind me. Sorry that it is harsh but that is on the dealership, I only recounted the truth. If there is a separate evaluation for Abe and Moe-B, I am more than happy to complete it because their good work should not be overshadowed or overlooked because of other people in their office. More
I love this Nissan!! I was so satisfied with my new suv everyone was so friendly. Locksley did a great job with helping me with my vehicle. Thank you everyone was so friendly. Locksley did a great job with helping me with my vehicle. Thank you More
It was an amazing experience they did everything they can to accommodate my needs. They were super friendly and helpful and used any resources that they can help me with to accommodate my needs. They were super friendly and helpful and used any resources that they can help me with More
Pleasant salesman who was very knowledgeable. They were very accommodating with test drives. This dealership had plenty of variety in inventory which made final choice of vehicle easy. You didn’t have to s very accommodating with test drives. This dealership had plenty of variety in inventory which made final choice of vehicle easy. You didn’t have to settle on color or options. More
I have been going to Coral Springs Nissan for 10 yrs, the people are friendly the service is excellent., I don't feel I am being taken advantage of. people are friendly the service is excellent., I don't feel I am being taken advantage of. More
I have purchased my last 6 vehicles from Coral Springs Nissan. Michael Firestone is a fantastic Salesman. And everybody there made the experience less stressful. They worked to accommodate my current fina Nissan. Michael Firestone is a fantastic Salesman. And everybody there made the experience less stressful. They worked to accommodate my current financial situation and made me a very happy customer! More
Jose service was great. I didn’t pressured or uncomfortable at all during the time I was there. He demonstrated expert knowledge of each cari wanted to see. I would recommend him to anyone. uncomfortable at all during the time I was there. He demonstrated expert knowledge of each cari wanted to see. I would recommend him to anyone. More
Great dealership. No pressure, very professional, large inventory, social distancing observed. I have dealt with a number of Nissan dealers over the past 30 years ... Coral Springs is one of my top two! inventory, social distancing observed. I have dealt with a number of Nissan dealers over the past 30 years ... Coral Springs is one of my top two! More