Coral Springs Nissan

For almost a decade I felt that at Coral Spring Nissan I For almost a decade I felt that at Coral Spring Nissan I was part of the family, the way they treated me and my wife and the various friends I refer For almost a decade I felt that at Coral Spring Nissan I was part of the family, the way they treated me and my wife and the various friends I referred to them. Everything changed in the blink of an eye, when I decided not to renew my lease but to buy the car. The car salesman was very helpful and answered all the questions I had. Everything changed when after signing a paper that "guaranteed" a certain interest percentage, they sent me to the finance office. I am 70 years old and I have never met a person who lied with calm and cold blood like this person. It all started when he offered me the "GAP". When he explained to me, I told him that I would think about it, he immediately told me that as a senior citizen and a good customer, he was going to include me with a maintenance plan for three years that included, change of oil and rotation of the tires in the price of the GAP. When he printed all the pages for me to sign and handed them to me, I started asking him questions, he immediately told me that he had to leave the office to visit the show room because they were super busy and he had to tell other clients that they had to wait. , because I was signing some papers. When he returned to the office he took all the papers and practically took me out of the office and took me to the person who deals with car insurance. I was tremendously surprised when I received a letter from Wells Fargo telling me that they had financed my car loan. When I told that person that I wanted to finance my car with another institution he told me that it could not be done, that it had to be with Nissan Finance. Yet he did it with Wells Fargo The interest on the loan was not what we had agreed to, was higher. The maintenance plan that was to be part of the "GAP" was an extra $ 799.00, they were not part of the "GAP" as he promised me. $ 799.00 for two oil changes a year and tire rotation incredible. I do not know how that person can sleep knowing that he is lying every day. I resist thinking that Coral Spring Nissan has knowledge of the actions of this gentleman, and if they have it and allow it it's completely wrong. Ultimately, it is my fault for trusting him and not fully reading what I sign. And for fully trusting what he told me. That's his job, to be a professional liar. Of course, I want to clarify that auto salesmen and mechanics, service consultants are true professionals and i have no complaints and is always a pleasure deal with them Unfortunately there is nothing drastic that I can do to get Coral Springs Nissan to correct this situation. But what if I assure you, that if in the past I referred clients in the present and future I will let friend, family and coworkers know what happened to me and suggest them to go to another dealer. One less client may not affect CSAM but I have a conscience and one less client, is a possible client who was not affected by actions as I was. Virus-free. www.avast.com More

Bought my new suv there but I would not recommend anyone to Coral Springs Nissan. I was there the first time for over 4 hours, they gave me the new vehicle and was told to come back again the following day. to Coral Springs Nissan. I was there the first time for over 4 hours, they gave me the new vehicle and was told to come back again the following day. I waited another 2 hours only to be told that the finance person was unavailable. Had to go back a third time and had to go back and forth for the deal they originally offered me. I love my new car but the experience was below average. So much time wasted. More