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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
273 Reviews

273 Reviews of Coral Springs Kia - Service Center

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September 16, 2023

Horrible service and experience! I'm never returning to this dealership. I'll be taking my car to a dealership owned by another owner. More

by Bertha P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake - Horrible
Sep 18, 2023 -

Coral Springs Kia responded

Bertha, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

August 23, 2023

Courteous helpful sales and service department. Several people asked if they could help me. Nice. More

by ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 23, 2023 -

ss responded

All good

Aug 24, 2023 -

Coral Springs Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coral Springs Kia. Petri Seppanen Kia General Sales Manager

August 22, 2023

Seems like when ever I call to get my car in for service the dates are far out. When you buy a vehicle and pay for extra coverage you would think it wouldn’t take 3 weeks to get an appointment. Also they mu More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 22, 2023 -

Coral Springs Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jim, and hopefully, we can get to the bottom of this. Petri Seppanen Kia General Sales Manager

August 16, 2023

Quite respectable and efficient, Jeff “JJ” had me in and out without any issues and kept me informed about my car More

by Avonte Mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff “JJ” Monsoon
Aug 16, 2023 -

Coral Springs Kia responded

Avonte, Thank you so much for your excellent review! We are so glad that Jeff "JJ" had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coral Springs Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Petri Seppanen Kia General Sales Manager

August 12, 2023

Deal w jake when i get my kia serviced. He is professional and a pleasure to deal with More

by GEORGE.ZAVATTONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake P
Aug 14, 2023 -

Coral Springs Kia responded

Geroge, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jake met your expectations. Thank you for choosing Coral Springs Kia, we look forward to having you as a valued customer for many years to come! Petri Seppanen Kia General Sales Manager

August 11, 2023

Went to Kia for service because my splash guard under my car was damaged. Steven De La Cruz was my service consultant. He was amazing. I am move to north florida in less than 2 weeks and he made sure th More

by Rosey1toli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven De La Cruz
Aug 12, 2023 -

Coral Springs Kia responded

Thank you so much, Rose, for your kind words for Steven, and for taking the time to leave us this wonderful feedback! Petri Seppanen Kia General Sales Manager

August 10, 2023

Great honest service. Timely assistance. Steven in service department was super friendly and helpful, would definitely use again. More

by Csanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven De La Cruz
Aug 10, 2023 -

Coral Springs Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Petri Seppanen Kia General Sales Manager

July 30, 2023

On time service, proactive service manager, respectful, good mood, kindly, great location and good facilities More

by guillermour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake P.
Jul 31, 2023 -

Coral Springs Kia responded

Thank you for your business and this review, Guillermo. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Petri Seppanen Kia General Sales Manager

July 28, 2023

very good attention from the entrance to the dealer excellent service. Steve gave me excellent service More

by MARCEREYESLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 28, 2023 -

Coral Springs Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coral Springs Kia, we look forward to having you as a valued customer for many years to come! Petri Seppanen Kia General Sales Manager

July 28, 2023

Great service. Knowledgeable technicians. Friendly. Nice waiting area. And a few more words to make the minimum More

by Jwebber525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Ramon Sanchez
Jul 28, 2023 -

Jwebber525 responded

great job all around

Aug 01, 2023 -

Coral Springs Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coral Springs Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Petri Seppanen Kia General Sales Manager

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