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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
284 Reviews

284 Reviews of Coral Springs Kia - Service Center

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February 10, 2024

1st oil change in my new Hyundai Santa Cruz. Had a 10:45 appt. Arrived early 10:30. Service was done by 12:00. Great service guys, polite and cordial. Thanks KIA Coral Springs. More

by rhonnie_robins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tala Abdelmajid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Sanchez
Feb 11, 2024 -

Coral Springs Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coral Springs Kia, we look forward to having you as a valued customer for many years to come! Petri Seppanen Kia General Sales Manager

February 07, 2024

Great customer service finished car when they said they would. Gave a complimentary breakfast. Definately recommend their shop for maintenance or repair More

by mordred0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tala Abdelmajid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Sanchez, Marlin Mitchell
Feb 07, 2024 -

Coral Springs Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Petri Seppanen Kia General Sales Manager

February 05, 2024

The staff is very friendly, the service was excellent and the waiting area is very relaxing. More

by DA-MIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 05, 2024 -

Coral Springs Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coral Springs Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Petri Seppanen Kia General Sales Manager

February 01, 2024

I love the Coral Springs Automall. The employees are so helpful and friendly. I trust them, they have never steered me wrong! More

by jessimaca44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh & Jake are wonderful to work with!
Feb 02, 2024 -

Coral Springs Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Josh and Jake and don't hesitate to let us know if we can be of further assistance. Petri Seppanen Kia General Sales Manager

January 26, 2024

The mechanics and service department need communication with one another on knowing length of service time . Making an appointment time mean nothing to completed time. Before bringing in car they should kn More

by imlouz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Piccioti
Jan 28, 2024 -

Coral Springs Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Petri Seppanen Kia General Sales Manager

January 25, 2024

Josh was awesome and set my expectations from the start. Up front and honest dealership More

by Maykot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Jan 25, 2024 -

Coral Springs Kia responded

Thanks for sharing about your experience with Josh here at Coral Springs Kia. We appreciate your business and hope to see you again soon! Petri Seppanen Kia General Sales Manager

January 25, 2024

My guy was great. I did t have a appt and he got me in and out quickly. More

by judyboliek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Michael
Jan 25, 2024 -

Coral Springs Kia responded

Thank you, Judy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Petri Seppanen Kia General Sales Manager

January 21, 2024

Visited the Service Department for routine maintenance-Jeff was the service advisor. Fast and friendly service. Although it was busy, my car was ready earlier than promised. More

by Isalicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 21, 2024 -

Coral Springs Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeff and our team, and we look forward to working with you again. Petri Seppanen Kia General Sales Manager

January 20, 2024

I scheduled my oil change appointment and showed up and they took my car. I was there for an oil change, which took nearly 2.5 hours. This wouldn’t have been a problem most days, however, I had an appoin More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed above that I can see
Jan 21, 2024 -

Coral Springs Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Chris, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Petri Seppanen Kia General Sales Manager

January 15, 2024

Excellent service by advisor. Car ready before time expected. Everything ran smoothly. Good waiting area. More

by CUCOAGOSTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianmickael Loyola
Jan 16, 2024 -

Coral Springs Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coral Springs Kia. Petri Seppanen Kia General Sales Manager

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