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Coral Springs Kia - Service Center

Coral Springs, FL

4.8
305 Reviews
Call Service Center (954) 603-7952

305 Reviews of Coral Springs Kia - Service Center

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October 01, 2021

Took car for service. Service employees very accommodating and professional interaction with me. I will take my Kia vehicle there for service from now on. More

by teckeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Monge
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September 30, 2021

Friendly staff, clean dealership, they make servicing a car and purchasing another a breeze! Highly recommend! More

by Rockstarmami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kaplan, Sebastian, Edward? (insurance), and Ana (Finance)
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September 22, 2021

Kia has a excellent team,very good service, the waiting area is like a home More

by carmenganz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Waterman
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Sep 26, 2021 -

carmenganz responded

Thank you team Kia.always helping me with my car

September 19, 2021

Josh was terrific, explained everything and car was finished as promised. He will call me when additional parts arrive More

by Jobohn42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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September 18, 2021

Bill takes care of me every time I go in for service. I highly recommend going to see him. More

by Bigtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
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July 17, 2021

Very attentive and respectful people work there. The place is always very clean and welcoming. The service was great and very convenient to have the shuttle. More

by VOOVIE84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2021

Very friendly and Miguel was so helpful and nice. Five STARS!!! More

by AGOMESFREITAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2021

Very pleasant experience. Showed up to have them recheck the alignment of my new car because it was pulling to the right. They checked it out and even washed the car. More

by FILEVINE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia
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April 03, 2021

Another worthless Kia Service Department. Does not want to do the Recall work on my 2020 Stinger and then says they will give me an Oil Change Special and only charge me twice as much as the other dealers. More

by capche
Customer Service
Recommend Dealer
No
Employees Worked With
Adrien Hemens
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Apr 07, 2021 -

Coral Springs Kia responded

We regret that we provided you with an unsatisfactory customer experience. At Coral Springs Kia we are committed to honest, competitive pricing on our auto parts and service. It’s unfortunate that you were unhappy over the pricing. We are equally committed to performing maintenance and repairs under our strict manufacturer guidelines. If you have the time, please contact me directly to discuss this issue. Respectfully, Tala Abdelmajid Customer Service Director Tabdelmajid@csamauto.com 954-656-4779

March 26, 2021

Been trying t get a recall done on my Kia Soul for engine compartment fire with no help from service or service manager he has an attitude and does not care what your problem even ifs it them If its them. I More

by unhappy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Porpora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Torres
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Apr 07, 2021 -

Coral Springs Kia responded

Your experience is very important to us and this is far outside of our usual standards. Please accept our most sincere apologies. At Coral Springs Kia, we are committed to providing a first-class experience to each and every customer and we're sorry that our team was unable to provide that experience to you. We are equally committed to performing maintenance and repairs under our strict manufacturer guidelines. If you have the time, please contact me directly to discuss this issue. Respectfully, Tala Abdelmajid Customer Service Director Tabdelmajid@csamauto.com 954-656-4779

Apr 07, 2021 -

unhappy responded

Till this day after leaving messages and emails no one from service or manager has contacted me . Still wIting for someone to call me that they have the program to fix the recall on my car about engine fires . My wife wont even drive the car because shes afraid it will catch on fire . This is absolutely the worst service you all should be ashmed to call it a servive deptment.

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