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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
284 Reviews

284 Reviews of Coral Springs Kia - Service Center

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April 17, 2023

Professional knowledgeable polite accurate. JJ was Informative to me. All the men in the service dept from the two men one was elderly n one was young who took my keys etc outside n the youn More

by Kia power
Recommend Dealer
Yes
Employees Worked With
JJ desk far right
Apr 18, 2023 -

Coral Springs Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Petri Seppanen Kia General Sales Manager

April 14, 2023

Excellent customer service very detailed Jack is very knowledgeable and very helpful. The waiting time was very good More

by CUSTOMER.DECLINED33071
Recommend Dealer
Yes
Employees Worked With
Jake Pomerantz
Apr 16, 2023 -

Coral Springs Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coral Springs Kia. Petri Seppanen Kia General Sales Manager

April 13, 2023

The car had a check engine light on and the engine would stall when driving. After a while it would run fine. They also found that the front brake pads needed to be replaced. More

by DAC413
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 14, 2023 -

Coral Springs Kia responded

Thanks for sharing about your experience with Coral Springs Kia. We appreciate your business and hope to see you again soon! Petri Seppanen Kia General Sales Manager

April 09, 2023

Jeff in the service department is amazing! !! Finally someone who is competent, efficient and courteous! More

by Linda Koontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Moson
Apr 10, 2023 -

Coral Springs Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Linda, please let us know. Petri Seppanen Kia General Sales Manager

April 05, 2023

Everything was done correctly. I am so happy with the cooperation of Jeff, to fix specifically the rear lock of my Kua sportsh. More

by Raul Chamorro
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 05, 2023 -

Coral Springs Kia responded

Thank you for your very kind review, Raul. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coral Springs Kia. Petri Seppanen Kia General Sales Manager

March 21, 2023

The service department is great, top tier. Wonderful customer service. My car was ready in an hour instead of three, as estimated. My service advisor was courteous, attentive, kind and inform More

by cnh_2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake P.
Mar 21, 2023 -

Coral Springs Kia responded

Thank you for taking the time to share your feedback with us. John, Jake and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Petri Seppanen Kia General Sales Manager

March 21, 2023

The service department was awesome. Excellent service advisor’s . They did a good job cleaning my car! Very satisfied. More

by lmatin9
Recommend Dealer
Yes
Employees Worked With
Steven De La Cruz
Mar 22, 2023 -

Coral Springs Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coral Springs Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Petri Seppanen Kia General Sales Manager

March 18, 2023

Schedule a service at 9:00 am . Car was seen at 2:15 pm.The excuses were that they were taking care of recalls.One did not even aply to the car because my car does not have that equi More

by Terecruz700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Porpora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Coral Springs Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

March 07, 2023

They respond promptly and facilitate requests. Easy to communicate with the team and get pointed in the right direction. Frank was awesome! More

by colrica123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Mar 08, 2023 -

Coral Springs Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Petri Seppanen Kia General Sales Manager

March 03, 2023

The service department has been very helpful and responsive throughout this process. This is my first time working with Coral Springs Kia, and I am blown away with their customer service and how I More

by Chad Czischke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Picciotti
Mar 05, 2023 -

Coral Springs Kia responded

Thanks, Chad, for sharing about your experience with Coral Springs Kia. We appreciate your business and hope to see you again soon! Petri Seppanen Kia General Sales Manager

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