Coral Springs Kia

Terrible experience coming to this dealership more than 5 times since i got my Forte GT back in April of 2022. Service department terrible. My headlight is completely damaged and they refuse to replace times since i got my Forte GT back in April of 2022. Service department terrible. My headlight is completely damaged and they refuse to replace it even though they’ve “inspected” it about 3 times and nothing has come out of it. Steve and Josh from the service department are especially the ones that have made this problem even worse. They’ve been useless the whole way through. Anything from forgetting I had an appointment to taking 7 hours to remove moisture from a headlight. And also they promise to call back and man they never do. But overall just terrible communication and customer service especially from the 2 men I mentioned before STEVE SANCHEZ and JOSH. More

Stop texting me. Deal went as expected. Nice cars but overpriced. Good coffee. 10 hours is too long to come to an agreement. Deal went as expected. Nice cars but overpriced. Good coffee. 10 hours is too long to come to an agreement. More

I was told my engine would be covered by warranty by the service rep Jake I was already on the SECOND part of the Trail, they kept my car over night. The following day I was called by the service rep tellin service rep Jake I was already on the SECOND part of the Trail, they kept my car over night. The following day I was called by the service rep telling me he made a mistake and it was NOT going to be covered under warranty because we were passed 60,000 miles. Mind you I've had this issue with my engine since 55,000 and to even get to the second part of the Trail you have to drive 1,000 sooo keep running the miles up just to get told I made a mistake. Then was told I can just wait until my engine seizes up so it can be covered by warranty mind you I'm 5 months pregnant and to wait until engine seizes is extremely dangerous. When asked to speak to the manger I was told the manger was "out of town" and he was going to see what he can do for me once the manger got back. Monday came around no response, When I came to speak to the manger he was out so then Josh came and said he was also a manager and was told by him my problem isn't with the service rep that took care of me and made a "mistake" my problem is with Kia itself. More

Great service and car was ready within the time they gave me very friendly staff! me very friendly staff! More

From the 2nd I arrived I was greeted with nothing but professionalis. The entire experience was amazing thank you so much professionalis. The entire experience was amazing thank you so much More

Jose was absolutely wonderful with helping obtain my car. The dealership was nice and neat. The dealership was nice and neat. More

Pretty good people. Also, very respectful and very helpful. They were very attentive since we arrived to the dealer. Also, very respectful and very helpful. They were very attentive since we arrived to the dealer. More

The experience was great and thanks for helping me and my daughter to get a beautiful car good job great teams thanks to Josue 👏 daughter to get a beautiful car good job great teams thanks to Josue 👏 More

Everyone over the phone was very helpful in finding and putting a hold on a car that was not received in person yet. They had the car ready to go when it arrived for a test drive and paperwork. putting a hold on a car that was not received in person yet. They had the car ready to go when it arrived for a test drive and paperwork. More

Miguel was kind he didn't Hound me like other salesman at other dealerships, he took the time to explain all the features of the car I didn't understand and he was very professional and made this process sim other dealerships, he took the time to explain all the features of the car I didn't understand and he was very professional and made this process simple when my whole life I've hated buying cars More