Coral Springs Kia

So far I m glad about the services done on my khia Sorento 21 but sales department needs improvement Sorento 21 but sales department needs improvement More

Great services and friendly fast service clean associates cares definitely I will return and bring customer cares definitely I will return and bring customer More

Talking to Ryan was delightful, he was invested in getting me the best deal possible. Stay was pretty lengthy none of it Ryan’s fault hoping to now trade in my wife’s car hope that experience will be getting me the best deal possible. Stay was pretty lengthy none of it Ryan’s fault hoping to now trade in my wife’s car hope that experience will be as positive as this. More

Where do we start? We were approached about trading in our 2022 K5 By Ryan Dukes with three payments left on the lease when I brought my car in for service. We thought We were approached about trading in our 2022 K5 By Ryan Dukes with three payments left on the lease when I brought my car in for service. We thought Ryan did a good job of communicating the prices and the fees and the term of the new 2025 K5 with “THE DEAL OF A LIFETIME!” Until we got to the dealership to do the deal on January 18th. Finance was a disaster! The terms were wrong, The down payment was wrong, as well as tried to sell us one unnecessary product after another! To top it off After driving away with the car late Saturday night, we received a call on Thursday (5DAYS LATER!)from finance that we never submitted a copy of the Proof of insurance Saturday night, which I did. So payment was never sent to pay off the 2022 trade. After going back-and-forth, finance stated that proof of insurance was a stipulation for the loan which it was not listed anywhere on the sheet. They admitted that. Then finance said the 2022 was not paid off because they didn’t receive our Three recent paystubs which were sent prior to the DEAL GOING THROUGH!! We have been harassed by Kia finance Co. for the payment of the 2022 Kia, which I have documentation stated that I did not need to pay, up to 17 calls a day since JANUARY 20th. Not to mention the 2025 Kia that they just sold us is financed through the same company. Kia finance stated that they have zero communication with their dealerships. Here we are 24 days later and payment has still not been received for the 2022 trade-in or lease turn in whatever it’s called. Kia Coral Springs dealership has stopped answering Texts and returning phone calls. We had to contact an attorney for our options. Overall, I feel that Coral Springs Kia only cared about the sale and their FIVE STAR SURVEY! We can keep you posted on the outcome. As a returning customer we will never do it again. And Andrew in finance acted as if he did us a favor… More

Terrible in customer service. As soon the vehicle is sold they will not respond to anything anymore. No matter what problems occur. More than unhappy about my car As soon the vehicle is sold they will not respond to anything anymore. No matter what problems occur. More than unhappy about my car More

This is the 3rd car I’ve bought here. Everyone is so accommodating. Ryan Dukes was great to work with. There is no overselling. They really go out of their way to get you the car yo Everyone is so accommodating. Ryan Dukes was great to work with. There is no overselling. They really go out of their way to get you the car you want. More

Very professional. Answer all of requests. Always checked on me after the deal. Made me feel important Answer all of requests. Always checked on me after the deal. Made me feel important More

Really nice staff and facilities. Made a stressful process as smooth and easy as possible. Great customer service and attention. Made a stressful process as smooth and easy as possible. Great customer service and attention. More

Frank was very professional and helpful. He provided excellent service! I am grateful and thankful. Thank you Frank He provided excellent service! I am grateful and thankful. Thank you Frank More

A+ Dealership. No hard sales tactics, very accommodating, and courteous. From start to finish, a pleasurable experience. Wide selection of vehicles in a super cl No hard sales tactics, very accommodating, and courteous. From start to finish, a pleasurable experience. Wide selection of vehicles in a super clean dealership. More