Coral Springs Honda - Service Center

Service I tried calling to talk directly to a manager to discuss my experience but all the numbers I tried disconnected me? Anyway, I want to give a 5 star ra I tried calling to talk directly to a manager to discuss my experience but all the numbers I tried disconnected me? Anyway, I want to give a 5 star rating to my Service Advisor, Richard Im. Outstanding service is all I can say about Richard. He has been my advisor for the past year or so - I have a CRV and my husband has a Pilot. Richard is very responsive when I call to set an appointment, he is professional, extremely helpful and very friends. Before Richard, I went thru several advisors and honestly never got the level of service out of them combined as I do with Richard. I just happened to get him one day he answered the phone and I have been going back to him ever since. I hope you recognize Richard as a great employee and a great face representing Honda Service at Coral Springs. I keep coming back for service because of Richard! High 5 to Richard! More

Inconsistent Warranty on Same Car Part in same Dealership Avoid Coral Spring Auto Mall Honda Service Department, Inconsistent Warranty on Same Car Part On 04/16/2013 Coral Springs Auto Mall replaced the s Avoid Coral Spring Auto Mall Honda Service Department, Inconsistent Warranty on Same Car Part On 04/16/2013 Coral Springs Auto Mall replaced the starter on my Honda Mileage: 75515 Invoice #: HOCS326234 Part #: 31200-RAA-A61 Unit Price: $469.49 On 11/24/2015 the starter needed to be replaced again Mileage: 90318 Invoice #: HOCS597745 Part #: 06312-RAA-507RM Unit Price: $399.17 After 31 months and 14,803 miles I was told that the starter was not under warranty. However, the new starter would be under a 36 month warranty. How can a starter have two different warranties from the same dealer, for the same car? I was never informed of the inconsistency of the warranties. This seems to be a scam on Coral Springs Honda. More

Poor service for new car Didn't by the car here as have had bad experiences with all off the coral springs dealers. Will not service car unless it was bought here and would no Didn't by the car here as have had bad experiences with all off the coral springs dealers. Will not service car unless it was bought here and would not fix truck lid that will hardly open or stay open. When I bought the car they put on trunk spoiler but i don't think the new spring was put on for the extra weight. The service guy had no clue and just said I was just fine. Left and had oil change and tire rotation at Firestone. Car is 2015and has 5,000 More

pathetic,,,, I brought my 2014 Honda accord sport in for service.I needed an oil change and tire rotation,,While I was waiting,, the service rep tells me he ha I brought my 2014 Honda accord sport in for service.I needed an oil change and tire rotation,,While I was waiting,, the service rep tells me he has bad news..He shows me a pic of my front right tire with a nail in the side...He tells me it cannot be repaired and it will cost $180 to replace...I tell him to leave it alone...I go to firestone and the service dept takes out the nail which is less then 1/4 of an inch and the nqil did not pierce the inside,,,I always give coral springs Honda great service grades,,,But, to try and beat me for $180 for a new tire is down right disgusting!! Arthur Fuchs More