Coral Springs Buick GMC

Luis was great in taking care of my needs. Great experienced working with Luis. He was very friendly, listen to what I had to say and assured me that I will be very happy with his service as u Great experienced working with Luis. He was very friendly, listen to what I had to say and assured me that I will be very happy with his service as usual. Thanks Luis for job well done. More

Steve Jones was excellent he went beyond his job description Because of the excellent service. Steve Jones my service manager was courteous, polite and he did everything he sais he would do and more. Excellent j Because of the excellent service. Steve Jones my service manager was courteous, polite and he did everything he sais he would do and more. Excellent job. More

Out of towner taken care of like a local customer! My wife and I live in Tallahassee and drove down to spend Thanksgiving with our daughter and her family. When we were leaving Tallahassee, we found ou My wife and I live in Tallahassee and drove down to spend Thanksgiving with our daughter and her family. When we were leaving Tallahassee, we found our battery on our 2013 Yukon Denali dead. We finally got started and had to keep the engine running the whole trip, even at rest or gas stops. I took the Yukon to Ed Morse (the only GMC dealer I knew of near Plantation), but was told by the service manager they wouldn't have time to even look at the vehicle until next week. I returned to my daughter's house and found Coral Springs GMC via an Internet search. Instead of driving there I called to see if they could check my battery. A very nice person told me no problem, just bring it up to them. I drove straight to the dealership and cannot say enough good things about Steve Jones, their assistant service manager, who greeted me and assured me that they would take care of me. He even personally took my truck to get washed once a new battery had been installed. It was a great feeling to know that people in south Florida actually treated me like one of their own customers! Thank you Steve, and everyone else who worked on my vehicle. More

Excellent Service was quick and efficient, appointment was on time. The adviser was courteous, knowledgeable. I found the place where cars are received clean Service was quick and efficient, appointment was on time. The adviser was courteous, knowledgeable. I found the place where cars are received clean, and assistance was given upon entering. More

If you looking for service, look elsewhere Phones not answered, no service manager, no qualified GMC transmission tech, phone calls not returned. I had my truck towed into this facility based o Phones not answered, no service manager, no qualified GMC transmission tech, phone calls not returned. I had my truck towed into this facility based on reviews and had to have it towed out of this facility after it experiencing reality. Not having a tech qualified to service my vehicle was bad enough but the overall customer service, beginning with a telephone call transferred to who knows where that is never answered and when calling in from another number goes eventually to the voice message of another who knows where and then a customer care rep who eventually takes a message after my 4th phone call. Sadly, that call is NEVER returned. This is not the type of service or quality that a GMC driver pays for nor expects. More

Need better communication and connection I am disappointed that I pay so much for a warranty that does not coverage problems that occur on the car. I am also disappointed that this dealershi I am disappointed that I pay so much for a warranty that does not coverage problems that occur on the car. I am also disappointed that this dealership is the only one that does not give loaner cars and you have to wait and reschedule for a shuttle ride. This makes doing business very difficult. Finally, why always give me negative information and never be positive on things or always find things that's not under a platinum GMC warranty for a car purchased last than 2 years ago. Makes me rethink purchase another car from this dealership. More

oil change Very timely, dealer also vacuumed and washed car. Got done in a timely matter.would always return for service and or new car.Luis did a great job exp Very timely, dealer also vacuumed and washed car. Got done in a timely matter.would always return for service and or new car.Luis did a great job explaining what other work needs to done . More

Regular service visit Very accommodating for a last minute afternoon appt to get oil changed. Also checked in on a warranty issue, still waiting for those parts to come in Very accommodating for a last minute afternoon appt to get oil changed. Also checked in on a warranty issue, still waiting for those parts to come in and contact from service dept. More

New Owner of 2015 La Crosse Carmel was wonderfu.l Lotta patience with me helping me to understand the new ways of handling the new car. He helped me to choose the right car for Carmel was wonderfu.l Lotta patience with me helping me to understand the new ways of handling the new car. He helped me to choose the right car for me. If anyone asked me to name a dealer for thier purchase of a buick ca,r I would tell them to ask for Carmel. More

Poorly run dealership Over the top in the xx department with nothing behind it. They do not have a service department worthy of even being open. Oil change=3 hours uNBEL Over the top in the xx department with nothing behind it. They do not have a service department worthy of even being open. Oil change=3 hours uNBELIEVABLE. Rude people who for some reason think they are important and you are not....They obviously don't realize who the customer is. I'll be going elsewhere from now on. And probably save money by doing so...they were also grossly overpriced. More