Coral Springs Buick GMC

If you looking for service, look elsewhere Phones not answered, no service manager, no qualified GMC transmission tech, phone calls not returned. I had my truck towed into this facility based o Phones not answered, no service manager, no qualified GMC transmission tech, phone calls not returned. I had my truck towed into this facility based on reviews and had to have it towed out of this facility after it experiencing reality. Not having a tech qualified to service my vehicle was bad enough but the overall customer service, beginning with a telephone call transferred to who knows where that is never answered and when calling in from another number goes eventually to the voice message of another who knows where and then a customer care rep who eventually takes a message after my 4th phone call. Sadly, that call is NEVER returned. This is not the type of service or quality that a GMC driver pays for nor expects. More

Need better communication and connection I am disappointed that I pay so much for a warranty that does not coverage problems that occur on the car. I am also disappointed that this dealershi I am disappointed that I pay so much for a warranty that does not coverage problems that occur on the car. I am also disappointed that this dealership is the only one that does not give loaner cars and you have to wait and reschedule for a shuttle ride. This makes doing business very difficult. Finally, why always give me negative information and never be positive on things or always find things that's not under a platinum GMC warranty for a car purchased last than 2 years ago. Makes me rethink purchase another car from this dealership. More

oil change Very timely, dealer also vacuumed and washed car. Got done in a timely matter.would always return for service and or new car.Luis did a great job exp Very timely, dealer also vacuumed and washed car. Got done in a timely matter.would always return for service and or new car.Luis did a great job explaining what other work needs to done . More

Regular service visit Very accommodating for a last minute afternoon appt to get oil changed. Also checked in on a warranty issue, still waiting for those parts to come in Very accommodating for a last minute afternoon appt to get oil changed. Also checked in on a warranty issue, still waiting for those parts to come in and contact from service dept. More

New Owner of 2015 La Crosse Carmel was wonderfu.l Lotta patience with me helping me to understand the new ways of handling the new car. He helped me to choose the right car for Carmel was wonderfu.l Lotta patience with me helping me to understand the new ways of handling the new car. He helped me to choose the right car for me. If anyone asked me to name a dealer for thier purchase of a buick ca,r I would tell them to ask for Carmel. More

Poorly run dealership Over the top in the xx department with nothing behind it. They do not have a service department worthy of even being open. Oil change=3 hours uNBEL Over the top in the xx department with nothing behind it. They do not have a service department worthy of even being open. Oil change=3 hours uNBELIEVABLE. Rude people who for some reason think they are important and you are not....They obviously don't realize who the customer is. I'll be going elsewhere from now on. And probably save money by doing so...they were also grossly overpriced. More

I love my new Sierra truck I had Dennis and Steve work on a deal he did a great job I got this beautiful truck agreed we all get into they were very very good I had Dennis and Steve work on a deal he did a great job I got this beautiful truck agreed we all get into they were very very good More

extremely satisfied with service I took my car in for service and was extremely pleased with the attention and timeliness of that service. I waited for my car and found it to be plea I took my car in for service and was extremely pleased with the attention and timeliness of that service. I waited for my car and found it to be pleasant. Further, I was reminded both online and by phone as to the date and time of my appointment. More

Nice People Looking for a used car for relative. Everyone was nice and polite. Relative was impressed but could not find a car on that day. They intend to go back Looking for a used car for relative. Everyone was nice and polite. Relative was impressed but could not find a car on that day. They intend to go back in the future. More

Excellent service I have given this very positive rating due to the continuing excellent service I receive when I take my car in. The reception is always positive. I I have given this very positive rating due to the continuing excellent service I receive when I take my car in. The reception is always positive. I usually wait for my car and find the service usually very timely. Luis Cortez lets me know how service is progressing and if the wait is longer than expected he will let me know. I would certainly recommend this dealership. Jane More