Coral Springs Buick GMC

The amazing staff Rick was a joy to work with Rick Bencosme and Michael Borno the finance manager made everything so easy to understand .what a smooth process Glenda th Rick was a joy to work with Rick Bencosme and Michael Borno the finance manager made everything so easy to understand .what a smooth process Glenda the VIP manager was great and sweet. More

Rick Bencosme is amazing This has been the best car shopping experience ever. Rick was an amazing sales person. Knowledgeable, understanding and really helpful. Thank you. I h This has been the best car shopping experience ever. Rick was an amazing sales person. Knowledgeable, understanding and really helpful. Thank you. I hope you have more people as good as him. More

Simple, explained everything clearly Very helpful, took a long time but was able to get in a car for my budget. Very friendly, and informative. The car is great Very helpful, took a long time but was able to get in a car for my budget. Very friendly, and informative. The car is great More

Excellent I'm 63 years old and have ALWAYS hated going to dealerships and being attacked by the sales staff. In addition it always turned out to be a all day ev I'm 63 years old and have ALWAYS hated going to dealerships and being attacked by the sales staff. In addition it always turned out to be a all day event, the worst part being setting down to financing. It was the week of Dorian a Cat 5 hurricane camped out 110 miles to our east and everything dealership was closed in South Florida (around my location) except for Coral Springs GMC. I called and spoke to Joel and told me I was coming down. He said OK see you when you get here. Thirty minutes later I walked through the door, there was maybe one customer there for the Big Labor Day Sale that was washed out by the hurricane. Joel met me and introduced me to my man Kevon Logie to which Joel said this man knows everything so I responded with "lets see". I knew what I wanted when I got there and it always great to test drive the top of the line model so you can see what your NOT going to get! SO I let Kevon go and do his thing. He took me out the the coolest truck I've ever seen and he knew everything there was to know, from the 15 point camera system, to the buzzing in my xxx to let me know about lane assist. Pretty cool stuff. When we returned I briefed him on why I needed a bigger truck, I was pulling a fifth wheel that was thirteen thousand pounds and I needed at least 3000 lb. pay load. So I thought I had stumped Kevon on this one, the next thing I know he's printed out the spec's of my Fifth Wheel Coach calculated the Gross Weight of the trailer took 25% of that (which is standard in estimating pin weight or payload) and said this truck will do the job! Shook my hand and sent me to financing! This is where I met Michael Borno, another fine person, what I liked about going directly to financing was that there was no wasted time sitting with the salesman and have him run back and forth over pricing. Moving on, I sat down with Michael and we went over the pricing, my trade in etc and came back with a number that was way over what I wanted to pay, but I expected that as heads up dispalys, 15 point camera systems, lane assist etc had a premium price. I told Kevin this is how much I want to pay so lets look at another truck, within 5 minutes they had another Truck waiting for me to take for a spin. Kevon again went over everything including the Fifth Wheel puck system which is really nice, I went for a test drive and said this is the one for me. Went back to Michael and we haggled back and forth over my trade in for a few moments and came to 5 dollars difference of which I prevailed! I think the whole process took 2.5 hours at most. That could have been cut down as well if dealerships could figure out a way automate all the freaking paper work! I transferred my stuff from my old truck to the new, Kevin cam out got my phone paired up, went over thing. We met the Service manager and everyone there made this whole transaction a great experience. Well Done everyone! . I'm terrible with names but a shout out to the (I think the service manager) he had The same truck as mine but all jacked up! Thanks Guys Keith Wood More

In my opinion, stay away from this dealer Leased 3 vehicles, all at the same time, from this dealer. Let me summarize my experience: Once you sign and walk out the door they want nothing t Leased 3 vehicles, all at the same time, from this dealer. Let me summarize my experience: Once you sign and walk out the door they want nothing to do with you. Poor experience in the service dept, refusal to respond to any calls or emails, and the final straw, although they are obligated to accept a lease return, they refused. Giving an ever changing story why. First, the guy who accepts lease returns was fired, then he was not in, and finally they don't want the liability with s storm coming 3 days later Be especially wary of sales guy Kevon Logie and finance guy Michael Borno. Based on my experience, they just don't care once the sale is done. More

Above and Beyond, Outstanding Customer service Frank Wax, my sales rep I dealt with was OUTSTANDING. He was knowledgeable, honest, not pushy, and understanding about my needs. He took his time help Frank Wax, my sales rep I dealt with was OUTSTANDING. He was knowledgeable, honest, not pushy, and understanding about my needs. He took his time helping me discuss all my options without pressuring me OR talking me into something I wasn't interested in. After I found the truck I wanted he walked me thru every feature in my truck, asked if I had any questions or concerns and I truly felt excited and at peace with my decision. Thanks Frank, I will definitely be recommending you to my friends and family. More

Customer Service, kindness and no pressure. The staff were all so friendly and knowledgeable. I did not feel any pressure to buy, and the experience was seamless. As the buyer I felt in control The staff were all so friendly and knowledgeable. I did not feel any pressure to buy, and the experience was seamless. As the buyer I felt in control of all decisions being made and there were no surprises when it was time to sign the documents. I like the transparency of the financial part of this buying experience. More

The experience was fantastic, and the staff very helpful. Highly recommend Kevon! As someone who transitioned from NYC to FL, Kevon, a former New Yorker, was helpful not only about sales, but the local commu Highly recommend Kevon! As someone who transitioned from NYC to FL, Kevon, a former New Yorker, was helpful not only about sales, but the local community. I had a very positive experience, and the continued support from the dealership has been wonderful. More

Very satisfied Salesman very honest and informative. Was not pushy. After purchase he walked me thru every thing on new car that I didn’t know how to use. Salesman very honest and informative. Was not pushy. After purchase he walked me thru every thing on new car that I didn’t know how to use. More

Marvin Stokes was 100% responsible for my purchase. I can honestly say he is the best salesman I have ever purchased a car from. I will not go into a long history was 100% responsible for my purchase. I can honestly say he is the best salesman I have ever purchased a car from. I will not go into a long history but Marvin was aware I had a terrible experience in the past. Not only did he not give up in getting me back to the dealership but then overcame additional negative issues that arose. More