Coral Springs Buick GMC
Coral Springs, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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This Service Center for GMC/Buick is one of the worst locally. Their management fails to care and speaks to a woman in derogatory and inflammatory ways. Took our truck in for warranty service and locally. Their management fails to care and speaks to a woman in derogatory and inflammatory ways. Took our truck in for warranty service and had to deal with a disgusting Service Manager that fabricated a story to decline part of a warranty repair. Had he simply listened, asked questions, and requested verification he would have easily been provided with all proof needed to assure he made the error. Nope … he chose to continue on path of decline even after GM (owner of brand) agreed to settle issue outside of mediation once presented with the proof also offered to dealership. This same group in Service also failed to order a separate part for warranty replacement properly causing a four week delay in repair. Even when proof that part finally arrived they declined it being received until they found it was in techs possession. The manufacturer had tracked it and still was another battle. They simply do not care and fail to offer any true client service. Nothing has changed from that past when we purchased s new unit from this business and found their service department lacked any backbone to assist. Warranty based repairs are not their specialty indeed, likely as they don’t pay enough to help increase commissions. Consider options and expect delay when working with Coral Springs Automall GMC service. More
Great Experience, fast service, very professional and knowledgeable team! In and out in just 2 hours. Sales rep, Moe, great guy! knowledgeable team! In and out in just 2 hours. Sales rep, Moe, great guy! More
Great quick service. My service advisor is always pleasant and helpful and I always come back when I need service My service advisor is always pleasant and helpful and I always come back when I need service More
Repeating customers and always a pleasure to do business with. Kevon, Pierre, and the rest of their team were very friendly, patient, and professional. Thank you for exceeding our expectations! with. Kevon, Pierre, and the rest of their team were very friendly, patient, and professional. Thank you for exceeding our expectations! More
Mark was great to work with. He found me the truck I wanted and made the deal happen. Michael in Finance also worked quick and got me in and out. Thank you to all. He found me the truck I wanted and made the deal happen. Michael in Finance also worked quick and got me in and out. Thank you to all. More
I was able to schedule my auto recall appointment as soon as I received the recall notice. Staff were efficient and friendly. as I received the recall notice. Staff were efficient and friendly. More
I appreciate the patience Brandon had in helping us choose the right vehicle. I also did not feel pressured into making a decision I wasn’t ready for. The whole process was very smooth. Thank you choose the right vehicle. I also did not feel pressured into making a decision I wasn’t ready for. The whole process was very smooth. Thank you More
Gave the deal they said. Marc, sales rep was excellent Second car I’ve leased from him. Unfortunately was told I’d have the vehicle Sat around 5 ish. Now delivery was move Marc, sales rep was excellent Second car I’ve leased from him. Unfortunately was told I’d have the vehicle Sat around 5 ish. Now delivery was moved to Monday. Not a huge deal however. More