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230 Reviews of Copeland Toyota - Service Center
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August 04, 2011
Very happy with Copeland will most likely copmtinue service there even with the increase in cost. Will be looking at new cars shortly and yes Copeland is a first stop.... maybe the new dealer accross t service there even with the increase in cost. Will be looking at new cars shortly and yes Copeland is a first stop.... maybe the new dealer accross the street I hear HUndia is not doing bad. More
by RevMichael
Employees Worked With
2
August 03, 2011
Service department personnel are very friendly and service is quick and exactly as promised. Salesman was able to answer any questions I had when I purchased my Prius and follows up periodically. Se service is quick and exactly as promised. Salesman was able to answer any questions I had when I purchased my Prius and follows up periodically. Service manager always contacts me after I have the car serviced to insure that everything was handled properly. More
by billg35
Employees Worked With
Dick May, Dick May
August 03, 2011
I sorry but I didn't get the name, but I know he is going on active duty with the Air Force within the next few month!! Plus he has a broken foot! on active duty with the Air Force within the next few month!! Plus he has a broken foot! More
by Ed Kenney
Employees Worked With
can not remember his name
August 02, 2011
I purchased my 2005 Prius at Copeland and have come to Copeland for service ever since. I'm always happy with the friendliness and politeness of the employees. My car is always ready when promised. I h Copeland for service ever since. I'm always happy with the friendliness and politeness of the employees. My car is always ready when promised. I have always been happy with the quality of the work. More
by esotkowitz
Employees Worked With
many different service representatives
August 02, 2011
I like the dealership, service managers and quality of work. However, paying almost $45 for an oil change and filter is a little bit over the top. When the recommended oil change interval was 3000 miles work. However, paying almost $45 for an oil change and filter is a little bit over the top. When the recommended oil change interval was 3000 miles you were charging half the price for this service. Now that the recommended interval has been increased to 5000 miles you have almost doubled the price for the same service. Is this price increase to make up for the fact that now the car will only need 3 oil changes every 15,000 miles as opposed to 5? More
by Enil55
Employees Worked With
Audrey Gloddy
August 02, 2011
Clean dealership, comfortable waiting area. Courteous and knowledgeable staff. Conveniently located. Copeland holds true to warranty work and covered services. I will definitely recommend and buy ther and knowledgeable staff. Conveniently located. Copeland holds true to warranty work and covered services. I will definitely recommend and buy there again myself. I love Bob Curry! More
by farkels
Employees Worked With
Service writer and cashier
July 12, 2011
Just came in for the programed maint. on my 2010 tacoma.Called for a time and was greeted very nicely.Asked for an appt. that afternoon.No problem.Oil change and rotation of tires,checked and topped tacoma.Called for a time and was greeted very nicely.Asked for an appt. that afternoon.No problem.Oil change and rotation of tires,checked and topped off fliuds cleaned the interior.In and out in 35 mins.BRAVO ZULU [well done]. More
by saltfly
Employees Worked With
service dept
June 10, 2011
Service was excellent - but we did have one issue: waited weeks for a parts to be installed. Was told it may take some time because of the Japan crisis. After 2 or 3 weeks we called Copeland. The part was weeks for a parts to be installed. Was told it may take some time because of the Japan crisis. After 2 or 3 weeks we called Copeland. The part was in and service had a scheduled appointment made for my vehicle. This was a surprise because: I had to call the dealership to check on the part, it was there, no one contacted me; and a service appointment was made, again no one contacted me regarding the appointment. Found it odd that service had received the long-awaited parts, made a service appointment, but never contacted me regarding anything, I had to call. Made me wonder how long the parts were there and how did the department make an appointment for me without asking me if it was a convenient time? More
by stevejm
Employees Worked With
don't remember
April 19, 2011
I had a remote starter installed. Had to bring it back because I could not get it to work. Mike greated me as soon as I arrived. He checked it out and I found out that I was not clicking on the button t because I could not get it to work. Mike greated me as soon as I arrived. He checked it out and I found out that I was not clicking on the button twice. Mike has been nothing but helpful since the day I bought my car. I would definitely buy another Toyota from him. More
by kjboyce
Employees Worked With
Michael Hilliard
April 02, 2011
Every experience with the service department has been A++ every time. Like the fact you can go online to book your appt.!!! Very Very convenient. Service is always excellent and everyone there is a pleasure every time. Like the fact you can go online to book your appt.!!! Very Very convenient. Service is always excellent and everyone there is a pleasure to deal with! Thank you very much from a satisfied Prius customer!!! More
by nruboc
Employees Worked With
service dept
