
Copeland Toyota
Brockton, MA
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I visited Copeland Toyota from Cape Cod, Massachusetts. There are many Toyota dealers on Cape Cod but the journey over the bridge to Copeland in Brockton was well worth it. The Tundra Specialist, Steve There are many Toyota dealers on Cape Cod but the journey over the bridge to Copeland in Brockton was well worth it. The Tundra Specialist, Steve Brennen was knowledgeable, professional and very well organized. He answered all my questions without hesitation. Copeland Toyota is the level to which other Toyota dealers should aspire to be at today. They have me as a customer for life. More
I had a very positive experience with Copeland Toyota. I especially appreciate the way the sales people were knowledgeable, helpful and not high pressure. My Camry was delivered expeditiously, was very cle especially appreciate the way the sales people were knowledgeable, helpful and not high pressure. My Camry was delivered expeditiously, was very clean, and the dealership took care of details like registration which made my life a lot easier. Everyone was very polite and helpful. I would certainlly recommend Copeland Toyota to anyone interested in purchasing a car. More
My experience at Copeland Toyota was excellent from start to finish. I had shopped around online ahead of time and Copeland Toyota was the most competitive pricing wise for the Sienna minivan. At the d to finish. I had shopped around online ahead of time and Copeland Toyota was the most competitive pricing wise for the Sienna minivan. At the dealer, there were no pressure tactics or "let me check with my supervisor" type things where I have felt manipulated at other dealers. Alan, the salesperson, was extremely helpful and patient walking through various options for the Sienna including finding the best way for us to finance it. Laura, the business manager, was very helpful and made sure the insurance and other paperwork went smoothly so I could take the car home with me that day. I was treated with respect and each person I dealt with was highly professional and friendly. My wife loves her new car which fits our large family perfectly and fits our budget and current gas prices as well. More
I love my new RAV4. It's is VERY comfortable with all kinds of bells and whistles like bluetooth enabled. Very economical with loads of room - I am 6'4"! Excellent experience buying a car at Copeland Toy kinds of bells and whistles like bluetooth enabled. Very economical with loads of room - I am 6'4"! Excellent experience buying a car at Copeland Toyota! Very laid bad, no pressure, great price, friendly staff. HIGHLY recommend this dealer over any other dealer - very easy to deal with from test drive to paperwork to pickup... they were very flexible and accommodated my busy work schedule. I am looking forward to my first service visit so I can say "Hi" to the crew. More
I was given the opportunity to drive less expensive pre-certed models and was very pleased with my decision.Kim did not use "the pressure sales line" It is my hope that all salespersons male or femal pre-certed models and was very pleased with my decision.Kim did not use "the pressure sales line" It is my hope that all salespersons male or female have the same motivation to make a customer feel as comfortable as Kim did. I never felt pressurred to make a "buy" ot to make her sale. The only issues I had was that the finance person who I can not remembr by name was not prepared in a timely fashion when I went to pick up my car. If I am ever in the market for another car I will certainly return to Copeland first. More
In June of 07 I had been in an automobile accident and my 06 Camry had been totaled,however I believe that the safety features of the car saved my life. My mind was set on getting another Toyota Camry,so I w 06 Camry had been totaled,however I believe that the safety features of the car saved my life. My mind was set on getting another Toyota Camry,so I was shopping around when I came into Copeland Toyota Scion in Brockton. I was approached by one of the sales person and immediately felt comfortable talking with him. I explained my situation and what I was looking for and he showed me a White Camry that I took for a ride and I knew that this was exactly what I was looking for. The transaction and negotiation process went very smoothtly. No hassles or feelings of pressure to buy the car. Everyone at the dealership was very friendly and helpful. I would certainly recommend Copeland Toyota to my freinds and family and I just love my 07 Camry! More
I visited many Toyota dealerships throughout my buying experience and highly recommend Copeland Toyota of Brockton. It was the last dealership I visited in 2006 when buying my second Toyota and it was th experience and highly recommend Copeland Toyota of Brockton. It was the last dealership I visited in 2006 when buying my second Toyota and it was the first I visited in 2007 when buying my third. I live down the street from multiple Toyota dealerships and prefer driving to Brockton to have my Toyota serviced due to the outstanding experiences I have had there in the past couple of years. More
Copeland Toyota put me in the perfect car, instead of trying to sell me something I didn't need and/or couldn't afford. It was the first time anyone in my family has bought a Toyota. They helped me find trying to sell me something I didn't need and/or couldn't afford. It was the first time anyone in my family has bought a Toyota. They helped me find a car that suited my needs (reliable, affordable, gas mileage, style, and interior space). We looked at and test drove a lot of different makes and models (Scion TC and XD, Corolla, Matrix, and Camry) together. I drove past a lot of other Toyota dealerships on my way to Brockton, because the service at Copeland Toyota was exceptional. I recommend them to anyone looking for a new or used car. More
oil change was fast. I asked to please check tire inflation because i was leaving the next day to NY. Found a nail in my tire and plugged it quickly. Could have been a disasterous road trip inflation because i was leaving the next day to NY. Found a nail in my tire and plugged it quickly. Could have been a disasterous road trip More
We have bought many new (and a few used) cars over the past 40 years - Toyota, GM, Lexus - this was by far the best car-buying experience we have ever had. We found the vehicle we wanted on line (in Cope past 40 years - Toyota, GM, Lexus - this was by far the best car-buying experience we have ever had. We found the vehicle we wanted on line (in Copeland's inventory), called to see if it was available and asked what the price would be - (ballpark) - we drove down, they honored the price they had quoted over the phone, and then gave us a fair value for our trade - they arranged the financing and we picked up the car a few days later. No false promises, no games, no gimmicks - just straightforward and a pleasure to deal with. PS - Love our new Sienna minivan - don't miss our Lexus RX 300 at all!!! More