Copeland Toyota

I was impressed by the friendliness of the personnel. It was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between e was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between each of them. I have purchased several new cars over my years and have yet to see the willingness and attention that I experienced at your dealership. More

Very easy and accomodating to make appointments, friendly service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! P.S. Would like to see fewer solicitations though coming into my email... More

excellent----professional, made buying a new Prius easy. We purchased our previous prius at another dealorship-----Copeland is a dealorship we can recomment to our family and friends. The car was ready w We purchased our previous prius at another dealorship-----Copeland is a dealorship we can recomment to our family and friends. The car was ready when promised. Each member of the sales team was professional, courteous and friendly. More

We purchased a new 2010 Corolla from Copeland Toyota for my mother-in-law. It was by far the best car purchase experience. Brian Dombrowski (Internet sales) provided a competitive price, but important my mother-in-law. It was by far the best car purchase experience. Brian Dombrowski (Internet sales) provided a competitive price, but importantly, he was just really honest and reasonable. We met with Joe from Sales. He didn't question the agreed email price and was really resourceful. Joe worked with the their service department and buffed out the scuff mark someone did to my mother-in-law's rental. She went from panicked to relieved. How cool to have someone do that for your in-law? He knows the area and told us where else we can return her Enterprise rental car, which saved us about an hour off our day. We then met Laura, the finance person, got a 0% rate on top of a great price, and surprisingly, she didn't use scare tactics to sell us on "must have" options. We went in around 3pm, and left with a new car around 6pm (with new plates, car cleaned, etc.). This experience was a surprise because it was so pleasant. They are not the biggest dealer, but certainly the better dealer. I recommended by brother recently, and would go back and recommend them again. More

I am alittle conserned with the work I had done on my 2007 Lexus ES350, Lexus told me that since I had a Toyota dealership do the work, if I had any future engine problems my warentee would not be honore 2007 Lexus ES350, Lexus told me that since I had a Toyota dealership do the work, if I had any future engine problems my warentee would not be honored by Lexus? Please note I purchased my Lexus at this dealership ( it only had 5K for miles) And I have done a lot of business with Copeland Toyota and I trust their service department. I wish I knew this before I had this repair. By the way the repair turned out to be an Oil Line that blew and had to be replaced. Again I like Copeland Toyota, and will continue to send business to them. Maybe Copeland could extend my current warrentee to put me at some comfort with my auto. Thanks.......Jeff jdkundicz@yahoo.com More

I have always been treated with respect and have no complaints. I was also driven to school when my car stopped on the way. They were also concerned for my welfare because it was freezing and I walked complaints. I was also driven to school when my car stopped on the way. They were also concerned for my welfare because it was freezing and I walked to the dealership. They insisted I call the next time and they would come to get me. People I told found it unusual ....but it is not for Copeland Toyota. More

Excellenet service, knowledge of vehicles ( multiple Excellenet service, knowledge of vehicles ( multiple models showed to me during my visit) and also follow up was precise even after i left the dealer Excellenet service, knowledge of vehicles ( multiple models showed to me during my visit) and also follow up was precise even after i left the dealership. Copeland is the place to go for a new or used vehicle with an honest, intelligent sales team. thank you for helping me find my new vehicle ! More

This was the fastest, easiest, most pleasant experience I have ever had buying a new car. I was very surprised to find that Copeland Toyota has a RMV office right on sight. I purchased my new Corrola on Sund have ever had buying a new car. I was very surprised to find that Copeland Toyota has a RMV office right on sight. I purchased my new Corrola on Sunday and was able to pick it up on Monday afternoon. All I needed to do was call my insurance agent Monday morning. More

The service staff was very helpful. They serviced my car quickly even though it looked like the dealership was busy that day. They addressed my concern about a slow leak in one of my tires and explained wha quickly even though it looked like the dealership was busy that day. They addressed my concern about a slow leak in one of my tires and explained what was causing the leak. They also answered my question about the Camry recall due to the gas pedal and put me at ease regarding this concern. Great job! More

Tony Petti was friendly, informative, and patient with my wife and me as we tested several models of the RAV4 and the Venza. He never put any pressure on us to buy, and knew we were shopping competitive car wife and me as we tested several models of the RAV4 and the Venza. He never put any pressure on us to buy, and knew we were shopping competitive car brands in addition to Toyota. When we made our decision, the price was quickly agreed to, including a fair offer for our trade-in. It took several weeks to find the 2009 RAV4 V6 AWD Ltd with the exact color and options we wanted, but Tony came through for us, and we were able to drive the new RAV on our vacation. We love our new RAV, and we recommend Copeland Toyota and Tony Petti to anyone who is in the market for a pleasant buying experience. More