
Copeland Toyota
Brockton, MA
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Maria, is an excelennt sales person, kept in contact with us during and after completion of transaction. Follow up of service we received by management via e-mail, we considered a plus. Overall walking into us during and after completion of transaction. Follow up of service we received by management via e-mail, we considered a plus. Overall walking into the showplace is an enjoyable experience in itself. More
I was starting on a trip; and my hood latch broke. I went to Copeland Toyota on the chance they had the part. I don't know if they had it or had to get it; but it was fixed within an hour; so I was abl went to Copeland Toyota on the chance they had the part. I don't know if they had it or had to get it; but it was fixed within an hour; so I was able to start my driving trip that day. The price was reasonable too; as a gas station repairman told me how much the part cost, before I went to Copeland's. More
I found the salesman to be quite honest and helpful with the information he provided. They delivered the can when they promised at the agreed upon price. Tim explained the car's operation and reviewed all the information he provided. They delivered the can when they promised at the agreed upon price. Tim explained the car's operation and reviewed all the pertinent information for operation and maintenance. The finance personnel obtained a lower finance rate for me than the one promised when I had made the purchase. My overall experience with sales, finance and maintenance has been excellent. I would purchase another vehicle at this dealership without hesitation. I would also recommend this dealer to my friends and family. More
It was a grat experiece. Great people, Product and price point. I tell everyone how impressed I was. Dick May was not pushy. He answered questions and provided answers. the business agent was great. point. I tell everyone how impressed I was. Dick May was not pushy. He answered questions and provided answers. the business agent was great. I would definetly return to Copeland. In fact Itell my neighbors friends and asociates they would benefit buying from Copeland. More
My wife and I have owned 5 Toyotas over the years, my last Tacoma (98) had over 340k miles on it before I sold it! I have also convinced a number of my co-workers to buy Tacomas based on my success with last Tacoma (98) had over 340k miles on it before I sold it! I have also convinced a number of my co-workers to buy Tacomas based on my success with mine. I had bought my previous Tacoma at North Attelboro Toyota, they were bought by Ernie Boch. I went to Boch South to look at purchasing my new Tacoma and the dealership did not have the same feel as it did back in 1998 and we had a similarliy bad experience there again in 2003 when we bought our Camry. So we tried Copeland! From day one I felt like I belonged there I was comfortable and the Sales people were friendly but not pushy and gave us the space we needed. I have ben going back for service and we intend to continue patronizing Copeland in the future! Keep up the good work! More
I have been very satisfied with the way my service needs have been taken care of. I find the prices somewhat high but not unreasonably so. The service writers are friendly, clearly explain needs, and willin have been taken care of. I find the prices somewhat high but not unreasonably so. The service writers are friendly, clearly explain needs, and willingly answer questions. I like the oil change bonus, buy 5 get one free. The coupons received in the mail are helpful too. I hope these things continue. More
Service was well done. Qulity work completed in exc time. The price was good I used coupons were used with qut problems.The wait was short and comforable. Had coffee and watched tv.This is the best service I The price was good I used coupons were used with qut problems.The wait was short and comforable. Had coffee and watched tv.This is the best service I have ever experance. THANK YOU,fOR YOUR SERVICE. Bill Roberts More
Although I purchased my 2003 Toyota Solara from another Toyota dealership, I have had a great experience with Copeland for all my servicing need for the past 5 years. You are treated as if you are a Copel Toyota dealership, I have had a great experience with Copeland for all my servicing need for the past 5 years. You are treated as if you are a Copeland customer. When it's time for my next Toyota, it will be purchased from Copeland. More
I wish I remembered the employee's name. He was very understanding of my needs, courteous and honest about the wait time. I felt like I was being treated as a valued customer instead of a sales opportu understanding of my needs, courteous and honest about the wait time. I felt like I was being treated as a valued customer instead of a sales opportunity. Every experience I have had at Copeland is a stark contrast to the time I have spent at Boch Toyota. I recommend the Toyota and Scion brand to friends and family and especially recommend Copeland as worth the trip to Brockton. More
I have had my Rav4 since 2005,when I brought it at Copeland toyota. It had 10,000 miles on it. I have driven it 65,000 miles with no problem. My service experience with them has been the best. They ha Copeland toyota. It had 10,000 miles on it. I have driven it 65,000 miles with no problem. My service experience with them has been the best. They have made it a pleasure to get service at Copeland. They have sent email for Scheduled Maintenance and easy to get appointments More