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Copeland Toyota

Brockton, MA

4.7
697 Reviews

970 W Chestnut St

Brockton, MA

02301

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Showing 697 reviews

November 28, 2008

I was quite satisfied with my experience at Copeland Toyota. My care is still under warrenty and I needed my radio checked out, a new one was ordered and installed with no problem. I also had a tear i More

by Anthony Medeiros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
November 28, 2008

I drive to Copeland from Quincy to get my car serviced because of the massage chairs and WiFi. I get to sit down, get some work done and get a massage while I wait for my car to be serviced. The customer More

by adamjknowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service intake rep, cashier
November 27, 2008

I traded-in a 2006 Toyota Avalon for a 2007 Toyota Rav4. Reason for trade-in, we needed more storage space and my wife had a SUV and liked being up higher. Sales person Steve Brennan was excellent, no press More

by maxparr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brennan
November 26, 2008

I am always very pleased with the level of service provided to me with my 2003 Camry! All of the associates are very helpful and friendly. I have recommended Copeland Toyota to family and friends. The More

by Mebrenn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave MacCormack,Laura Spinola,Joe McLear, Joe WalshJohn McMullen, Mike Arena
November 26, 2008

Overall, great experience. A good price, but you have to negotiate to get to where you want. ZERO financing was great. The vehicle was not ready on time after they had more than a day to get it ready. More

by Todd FJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco
November 26, 2008

My visit to Copeland Toyota was excellent no problems. I was greeted promptly and service were explained and price. I also had a coupon for a discount. No problem. The waiting room had newspaper and very co More

by saltbox1669
Recommend Dealer
Yes
Employees Worked With
Mcdermet
November 26, 2008

We have a Toyota dealership closer to our house than Copeland, but we went to Copeland instead. The reason is that Copeland has a good reputation and has been around for a long time. We have seen it g More

by sprandall2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Tracey
November 25, 2008

I purchased my Toyota Matrix at Copland Toyota just over a year ago. I have brought the car back for scheduled service since then. Every single time I have an quick and painless experience. The last time More

by jessekuhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahzad (Finance), Tony (Sales), Most of the Service Dept.
November 25, 2008

Ad on line at Copeland read as follows: 2008 Sequoia Ad on line at Copeland read as follows: 2008 Sequoia Executive Demo WAS: $50,285 NOW: $28,937 YOU SAVE: $21,348 I More

by MikeFramingham
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
Jan 06, 2009 -

Copeland Toyota responded

I would like to apologize for the experience you had with our dealership. On rare occasions typos are made when our inventory team is posting vehicles. It is not our intention to mislead you or any of customers into our dealership. I understand your frustration and appreciate you taking the time to share this situation with us. If there is anything I can do to assist you further then please contact me directly. – Jason Pappas

November 25, 2008

This is my 3rd vehicle that I purchased from copeland toyota. And every time that I go back to copeland toyota it gets better and better. each and everone at copeland toyota treat you like one of the fam More

by joevella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
william mok
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