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Copeland Toyota

Brockton, MA

4.6
692 Reviews

970 W Chestnut St

Brockton, MA

02301

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Showing 692 reviews

November 30, 2008

My visit to Copeland Toyota was for the 10K service for my 2008 Highlander, which was completed quickly on a Saturday morning, and I was on my way. A couple days before my appointment, I emailed the parts More

by dant01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Arena (Service), Mark DeFranc (Parts)
November 29, 2008

Jason was very helpfull and applied no pressure during Jason was very helpfull and applied no pressure during the sale. He was more than willing to answer our questions and to explain options, warranties More

by NormanWorsham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pappas, Dan Staples, Shahzad Shahad
November 29, 2008

We purchased 2 Toyota Yarises last year & have been extremely satisfied with all service visits at Copeland. We recently relocated to Providence (over an hour away) & regretted to schedule an oil chang More

by TRACEYDEE33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max,
November 28, 2008

I don't usually use a dealership for repairs on my autos. However, I moved to MA about a year ago, I needed warrantee repair on my auto, and could find no dealership near my home to return calls or respond. More

by satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bermingham
November 28, 2008

I was quite satisfied with my experience at Copeland Toyota. My care is still under warrenty and I needed my radio checked out, a new one was ordered and installed with no problem. I also had a tear i More

by Anthony Medeiros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
November 28, 2008

I drive to Copeland from Quincy to get my car serviced because of the massage chairs and WiFi. I get to sit down, get some work done and get a massage while I wait for my car to be serviced. The customer More

by adamjknowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service intake rep, cashier
November 28, 2008

Excellant service by the both above named parties. Every thing I asked for was completed to my satifaction, which is always next to impossible to do. I will not hesitate to go there in future for any probl More

by pdunn29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave McCormack & John McMullem
November 27, 2008

I traded-in a 2006 Toyota Avalon for a 2007 Toyota Rav4. Reason for trade-in, we needed more storage space and my wife had a SUV and liked being up higher. Sales person Steve Brennan was excellent, no press More

by maxparr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brennan
November 26, 2008

We have a Toyota dealership closer to our house than Copeland, but we went to Copeland instead. The reason is that Copeland has a good reputation and has been around for a long time. We have seen it g More

by sprandall2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Tracey
November 26, 2008

I am always very pleased with the level of service provided to me with my 2003 Camry! All of the associates are very helpful and friendly. I have recommended Copeland Toyota to family and friends. The More

by Mebrenn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave MacCormack,Laura Spinola,Joe McLear, Joe WalshJohn McMullen, Mike Arena
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