Copeland Toyota

Have been dealing with Copeland for 20 plus years. Have dealt with John McMullen the service dept. for at least 15. Services is always fast and good. Have done business when buying with Todd Copeland ,he h dealt with John McMullen the service dept. for at least 15. Services is always fast and good. Have done business when buying with Todd Copeland ,he has always been fair and helpful. A nice group of people, looking forward to buying a new car shortly. More

I have Dealt with other dealers and happened to find Copeland on this site. I needed a timing belt and decided to do the water pump as well. The service manager asked one of his techs if the pump was Copeland on this site. I needed a timing belt and decided to do the water pump as well. The service manager asked one of his techs if the pump was checked to see if it was leaking and if it even needed to be replaced. I have never experienced this. Usually, it goes like this..."Yeah you should get it done as well as this, this and this." They were the most inexpensive of the five dealers I called. They did not "recommend" any other items I should have fix. There was no pressure. They honored a competitors coupon discounting the final price by ten percent. I made the appointment, they fixed my car. The whole experience was concluded with a handshake and a "Have a good day.". Having dealt with terrible service I immediately wanted to point out good service. I will continue to bring my car here for service and will seriously consider Copeland when it is time to purchase a new car. Pleasant, professional people who apparently know that the customer still is important. More

What I liked the most about Copeland was that no one pushed me to buy. The selling price and all the break down of the cost was clearly presented to me via email at my first contact to the dearlership. pushed me to buy. The selling price and all the break down of the cost was clearly presented to me via email at my first contact to the dearlership. And their quote was very competitive. When I arrived at the lot to take a test drive, they had all the information ready, no surprise nor number game going back and forth behind the wall. Everything was clear. Both my sales man and the finance advisor gave me enough time to search my finance options to choose. I ended up getting financed from them as they also offered a good rate in my favor. They blew all the negative images of car dealerships I had had in the past. Thank you Copeland for the most hassle-free and the best car purchase experience. More

Hello, A positive commentary regarding Copeland is a Hello, A positive commentary regarding Copeland is a must. I just purchased a second vehicle from Copeland, equalling the positive experience of my Hello, A positive commentary regarding Copeland is a must. I just purchased a second vehicle from Copeland, equalling the positive experience of my first purchase there. Internet comparisons and pricing is , for me , the most efficient way to go when purchasing a car. Stephen Hurley e-mailed all itemized information about the car with no haggle pricing. Brian followed up nicely in Stephen's absesce. Compared to all other dealers' quotes, Copeland came out on top. When competitors sent me their on-line quotes, I copied and pasted Copeland's quote to ask if they could match or beat the price. Their response was "good luck,you got a great deal." Accompanying great pricing was the professionalism and no-pressure approach of the salespeople. My daughter and I worked with Tony Fontes,a nice guy who finalized the sale with a good deal. All the salespeople appeared like good guys; the managers are usually the ones to watch out for; however, they too were great as evidenced by Jay. See ya soon! More

I purchased my 2007 tacoma from Tony when he was at McGee. Tony is a stand-up guy and I trust him with the sale of a vehicle. Tony made my purchase of the 2009 double-cab tacoma a very re-assuring one McGee. Tony is a stand-up guy and I trust him with the sale of a vehicle. Tony made my purchase of the 2009 double-cab tacoma a very re-assuring one that was soley my decision and a very easy one. One thing that may not be a bad idea with the new 2009 tacoma's is to explain the xm ready radio and on the tacomas, even my 2007 the FM antenna generally is loose and requires thread lock to keep it in place. I have found blogs regarding both items. I am not dissapointed at all and I am not complaining, just wanted to make these items known. Thanks Eric More

It was the most efficient 50K service ever! I was in and out without delay--even after I tried to schedule an appointment on-line with the day and dates all mixed up. Laura pointed out the confusion by e-m out without delay--even after I tried to schedule an appointment on-line with the day and dates all mixed up. Laura pointed out the confusion by e-mail--and helped me straighten out my appointment issues with speed, accuracy and convenience for me.... More

On Saturday, 12/20/08 I inquired online about a Toyota Tacoma truck and had a response within the hour. As there was a snow storm on Sunday, 12/21/08 I was unable to get to the dealership, but called them Tacoma truck and had a response within the hour. As there was a snow storm on Sunday, 12/21/08 I was unable to get to the dealership, but called them first thing Monday morning. On Monday evening, 12/22/08 I drove my new 2009 Toyota Tacoma home!!! It doesn't get any better than that. More

Both my husband and I took out cars in for service the same day. As promised my car (oil change and tire rotation) was completed in 45 minutes. My husband's car needed more work, but we were able to lea same day. As promised my car (oil change and tire rotation) was completed in 45 minutes. My husband's car needed more work, but we were able to leave and return int he afternoon for his. Neither of us remember the person we worked with, but both were professional, and the work on both cars was great. The waiting area was much better than others we have been. More

I enjoy spending my money at Copland Toyota. This dealer treats me like I am a king and they care very much to make me and my family comfortable in an otherwise stressful area of car shopping. At 53 years treats me like I am a king and they care very much to make me and my family comfortable in an otherwise stressful area of car shopping. At 53 years of age, I have bought many cars in my life. We did not always have computers, Edmonds.com, and Consumer Reports to help us car shop. As a matter of fact my rule was always get as close to 20% off the MSRP sticker. By the way, that was always on General Motors cars that I no longer buy since 2000. My first Toyota was a 2000 Avalon XLS. I only buy Toyotas now and would never consider another American car ever again. I do find Infinity cars very intriguing. I would recommend Copeland Toyota to everyone and I have as they work hard to satisfy their customers from A to Z. The owners are always there and the service dept. gets to know you on a personal basis. I like that! So Bravo to Copeland Toyota, they do a gr8 job! More