
Copeland Toyota
Brockton, MA
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It was the most efficient 50K service ever! I was in and out without delay--even after I tried to schedule an appointment on-line with the day and dates all mixed up. Laura pointed out the confusion by e-m out without delay--even after I tried to schedule an appointment on-line with the day and dates all mixed up. Laura pointed out the confusion by e-mail--and helped me straighten out my appointment issues with speed, accuracy and convenience for me.... More
On Saturday, 12/20/08 I inquired online about a Toyota Tacoma truck and had a response within the hour. As there was a snow storm on Sunday, 12/21/08 I was unable to get to the dealership, but called them Tacoma truck and had a response within the hour. As there was a snow storm on Sunday, 12/21/08 I was unable to get to the dealership, but called them first thing Monday morning. On Monday evening, 12/22/08 I drove my new 2009 Toyota Tacoma home!!! It doesn't get any better than that. More
Both my husband and I took out cars in for service the same day. As promised my car (oil change and tire rotation) was completed in 45 minutes. My husband's car needed more work, but we were able to lea same day. As promised my car (oil change and tire rotation) was completed in 45 minutes. My husband's car needed more work, but we were able to leave and return int he afternoon for his. Neither of us remember the person we worked with, but both were professional, and the work on both cars was great. The waiting area was much better than others we have been. More
I enjoy spending my money at Copland Toyota. This dealer treats me like I am a king and they care very much to make me and my family comfortable in an otherwise stressful area of car shopping. At 53 years treats me like I am a king and they care very much to make me and my family comfortable in an otherwise stressful area of car shopping. At 53 years of age, I have bought many cars in my life. We did not always have computers, Edmonds.com, and Consumer Reports to help us car shop. As a matter of fact my rule was always get as close to 20% off the MSRP sticker. By the way, that was always on General Motors cars that I no longer buy since 2000. My first Toyota was a 2000 Avalon XLS. I only buy Toyotas now and would never consider another American car ever again. I do find Infinity cars very intriguing. I would recommend Copeland Toyota to everyone and I have as they work hard to satisfy their customers from A to Z. The owners are always there and the service dept. gets to know you on a personal basis. I like that! So Bravo to Copeland Toyota, they do a gr8 job! More
My wife and I went to Copeland Toyota on 3 different occasions to purchase a "new demo" 4Runner and after being told that our offer couldn't possibly be accepted because they were "into" it for more mon occasions to purchase a "new demo" 4Runner and after being told that our offer couldn't possibly be accepted because they were "into" it for more money than we were offering, I told Connie and George that we would be going elsewhere and buy a brand new non-demo 4Runner. Connie inquired why we wouldn't buy it from them and I asked him why would we buy from Copeland when they wouldn't work with us on the previous 4Runner deal? We immediately left and went to Clair Toyota and as the wife was signing away on her brand new 4Runner, Connie called me to let me know that our offer was in fact accepted. Oops, too late, too bad so sad! I wouldn't reccomend Copeland Toyota for oil changes! More
I thought Steve did a wonderful job selling me my new car. I enjoyed seeing and hearing what he thought. My family have previously bought a vehicle from him which is why I went back. He was very friendly car. I enjoyed seeing and hearing what he thought. My family have previously bought a vehicle from him which is why I went back. He was very friendly and a pleasure to work with. I would reccommend him to anyone that I know who is in the market for a car. More
It was a pleasurable experience to buy a car at Copeland Toyota. There was no hard sell, people were friendly. Salesman was knowledgeable. Overall from beginning to when I picked up car a pleasant experien Toyota. There was no hard sell, people were friendly. Salesman was knowledgeable. Overall from beginning to when I picked up car a pleasant experience. I would recommend friends to come and shop at Copeland Toyota More
Needed service to new car. Before I could ask about a rental it was at the door and being warmed up and at no charge. They went beyond fixing the problem to find why it happened and took care of that as rental it was at the door and being warmed up and at no charge. They went beyond fixing the problem to find why it happened and took care of that as well. Explanations were given in lay terms and everything was clearly explained. More
We have been customers for many years and as a family have purchased eleven(11) Toyotas from Copeland. We currently have 4 Toyotas in our family.You are doing a lot of things exceptionally well. The staf have purchased eleven(11) Toyotas from Copeland. We currently have 4 Toyotas in our family.You are doing a lot of things exceptionally well. The staff,service and sales,have always tried their best to do the job required and gone "over and above" on many occasions.Five years ago we moved from Braintree to Hanover--- not convenient to Brockton and we continue to do all our service at Copeland and will purchase new cars this coming year,we hope. Thanks again to ALL and our wishes for a MERRY CHRISTMAS and a HAPPY, HEALTHY New Year ! The Damiano Family ( Claire,John,John 3'rd, ) More
A rating of 10 in my book. Bought my 1st SUV in 2004 and had a great expirence, had total service with Copeland and never had a problem. Now i own two Toyota's and i will continue to buy from Copeland when had a great expirence, had total service with Copeland and never had a problem. Now i own two Toyota's and i will continue to buy from Copeland when my children need cars. I recommended friends to buy cars at copeland and they had the same expirence. what else can i say, Thank you Copeland!!! More