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Copeland Toyota

Brockton, MA

4.6
692 Reviews

970 W Chestnut St

Brockton, MA

02301

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Showing 692 reviews

January 24, 2009

It was the most efficient 50K service ever! I was in and out without delay--even after I tried to schedule an appointment on-line with the day and dates all mixed up. Laura pointed out the confusion by e-m More

by AEBShepley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura (Service)
January 19, 2009

On Saturday, 12/20/08 I inquired online about a Toyota Tacoma truck and had a response within the hour. As there was a snow storm on Sunday, 12/21/08 I was unable to get to the dealership, but called them More

by edalston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
January 18, 2009

Both my husband and I took out cars in for service the same day. As promised my car (oil change and tire rotation) was completed in 45 minutes. My husband's car needed more work, but we were able to lea More

by Rita Rosenthal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unsure
January 17, 2009

I enjoy spending my money at Copland Toyota. This dealer treats me like I am a king and they care very much to make me and my family comfortable in an otherwise stressful area of car shopping. At 53 years More

by djgolds05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMullen
January 05, 2009

My wife and I went to Copeland Toyota on 3 different occasions to purchase a "new demo" 4Runner and after being told that our offer couldn't possibly be accepted because they were "into" it for more mon More

by ShelbyTC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Connie and George (SMgr)
Jan 06, 2009 -

Copeland Toyota responded

We apologize for the experience you had with our sales department. We strive to make sure all our customers have a hassle free experience when doing business with us. Please contact me directly if there is anything I can do to correct this situation. - Todd Copeland

December 25, 2008

I thought Steve did a wonderful job selling me my new car. I enjoyed seeing and hearing what he thought. My family have previously bought a vehicle from him which is why I went back. He was very friendly More

by crazygka11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brennan
December 23, 2008

It was a pleasurable experience to buy a car at Copeland Toyota. There was no hard sell, people were friendly. Salesman was knowledgeable. Overall from beginning to when I picked up car a pleasant experien More

by rgf300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fontes
December 23, 2008

Needed service to new car. Before I could ask about a rental it was at the door and being warmed up and at no charge. They went beyond fixing the problem to find why it happened and took care of that as More

by bjrowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady in service and service manager
December 22, 2008

We have been customers for many years and as a family have purchased eleven(11) Toyotas from Copeland. We currently have 4 Toyotas in our family.You are doing a lot of things exceptionally well. The staf More

by jdamiano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave McCormac;JohnMcMullen;George Khoury
December 01, 2008

A rating of 10 in my book. Bought my 1st SUV in 2004 and had a great expirence, had total service with Copeland and never had a problem. Now i own two Toyota's and i will continue to buy from Copeland when More

by acorreia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brennan
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