
Copeland Toyota
Brockton, MA
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The service departmant at Copleland Toyota is high quality. They are professional as well as friendly, which to me equals trust & total customer satisfaction. They think of the customer first.....won' quality. They are professional as well as friendly, which to me equals trust & total customer satisfaction. They think of the customer first.....won't sell you something you don't need. I would recommend Copeland Toyota for all your service needs. More
I bought my new Camry from Copeland Toyota and I know that I got a good deal. This is my third Camry from them. The experience was awkward and uncomfortable but Im sure when Stephen gets back from Vacati that I got a good deal. This is my third Camry from them. The experience was awkward and uncomfortable but Im sure when Stephen gets back from Vacation I will get an explanation. (4 weeks in mexico! Lucky Dog!!) I was going to wait for him to get back but Dan explained Copeland works like a team and they take care of each other. It was reasurring to hear that because I have had a different view of what it must be like to work at a car dealership, let alone take vacation. Trust me when I say this you will get a great deal at Copeland, but pack a lunch and leave the kids at home and dont take any of it personal! But in the end the car is in my driveway not theirs and the price was unbeatable! So if you can handle some high pressure sales head to Copeland Toyota! More
Love the dealership. Love the folks who work here either in sales or service. Have been coming here for years and will continue to do so as long as I need a car. I am always treated with the utmost courte in sales or service. Have been coming here for years and will continue to do so as long as I need a car. I am always treated with the utmost courtesy and respect. Their prices are always lower than everyone else's. Can't say enough good things about Copeland Toyota. Susan Mish More
To whom it may concern, The Copeland representatives To whom it may concern, The Copeland representatives who worked with my wife and I on the purchase of the 2008 Camry are as follows, Stan Morri To whom it may concern, The Copeland representatives who worked with my wife and I on the purchase of the 2008 Camry are as follows, Stan Morrill (sales) and Steven Buchanan (business). I need only say that having personnel like Stan and Steve are Copeland’s number one assets to a bright future. You should also be aware that this is the second car that I’ve purchased from Copeland in the past five years and I must say that I was very happy with the first one. I’ve also sent you at least three customers in the past five years due to my good experience with Copeland and I will send them more in the future given the chance. There are many dealerships and brands of vehicles to chose from today but I have to say that Toyota make a quality vehicle and Copeland is willing to sell and services for you like the day you bought it. Bottom line for a dealership take care of those who take care of you and you will never fail! Thank You, George Vallee More
I just brought a 2009, new, Yaris and I love it! Dan I just brought a 2009, new, Yaris and I love it! Dan Staples is a wonderful, professional sales person. Copeland Toyota is terrific! I have bought I just brought a 2009, new, Yaris and I love it! Dan Staples is a wonderful, professional sales person. Copeland Toyota is terrific! I have bought at least five cars from them and they always give me the best price. I have often said I could sell toyota's .. I love them! More
I had to return the following day regarding the 'tire I had to return the following day regarding the 'tire pressure indicator' light came on again while I was traveling on the highway. I returned the f I had to return the following day regarding the 'tire pressure indicator' light came on again while I was traveling on the highway. I returned the following day and discovered a tire had split and was replaced under warranty, because of the type of tire\vehicle combination a 2nd tire was also replaced at no cost to me. The whole experience exceeded my expactations. Our Sienna has never been serviced anywhere but Copeland and we continue to be more than pleased with the our experience. When the time comes to purchase another vehicle Copeland will be at the top of the list. More
The reason why I rated this dealership the way I did because they deserve it. Purchasing my vehicle was the most hassle free experience of any of the other dealerships in the area. I have been purchasin because they deserve it. Purchasing my vehicle was the most hassle free experience of any of the other dealerships in the area. I have been purchasing my vehicles from this dealership since 1988 and I havn't regreted it yet. More
We had visited 3 other Toyota dealers before going to Copeland, including McGee in Hanover where we had done business for YEARS! We were met with high pressure, high prices and "the deal is only good fo Copeland, including McGee in Hanover where we had done business for YEARS! We were met with high pressure, high prices and "the deal is only good for today!" After a brief conversation at Copeland with RAY (assistant sales manager??) while we we were walking around looking at colors of cars,we returned to meet with Tony Petti. In a matter of minutes we were relaxed and laughing about our other experiences. Tony treated us with respect and professionalism. We had actually brought our car to Copeland for services in the past because of the location and great service, not to mention the great coffee! This time we decided to buy our previously leased car and lease a new car. Tony even found me an aloe green, my first choice of color! He led us down the path with warmth, sincerity and professionalism. When we picked up the car he went over all the details of how everything worked (even though it was our 5th Toyota) and made sure we had no questions. The car was also immaculate. Our financial person, Steve Buchanan was also VERY personable and knowledgeable. He facilitated our purchase and our lease with expertise making our confidence level quite high! What more can I say? We have told everyone about our experience and even offered to do a customer commercial for Copeland! Questions? call 781-341-4018 Bernice Kohn More
Always a good experience. indoor service facility is great. Everyone you deal with is friendly and informed. Prices are fair and the on-line appointment function is easy to use. The service estimates ar great. Everyone you deal with is friendly and informed. Prices are fair and the on-line appointment function is easy to use. The service estimates are easy to read and understandable. The owners of company are acessible. More
We have had some problems with another local Toyota dealership and decided to try out Copeland for our service needs due to a very bad experience at the other local dealer(they didn't tighten the OIL P dealership and decided to try out Copeland for our service needs due to a very bad experience at the other local dealer(they didn't tighten the OIL PLUG!!!! and it started to drain oil all over my driveway). We were very leary about going back to a dealership at all. The staff at Copeland was fantastic, very friendly and knowledgable. They answered all our questions and soothed our fears. The car was done well before the "delivery" time and it was perfect. ALL MY FUTURE NEEDS FOR BOTH OF MY TOYOTA VEHICLES WILL BE TAKEN TO COPELAND. More