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Copeland Toyota

Brockton, MA

4.6
692 Reviews

970 W Chestnut St

Brockton, MA

02301

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Showing 692 reviews

December 28, 2009

I had been having my Toyota serviced at Copeland for a few years, and last year when I was in the market to buy a new Toyota I chose Copeland based on the great service experience. The service staff is f More

by roscarhen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bermingham
December 17, 2009

Absolutely! I enjoy the fact that they work with me on whatever issue(s) arrise without hesitation. In so doing, I leave the dealership after a service with a peace of mind that I'm in good hands and tho More

by avalon0808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John & Mike - Service Technicians
December 17, 2009

I have been a Copeland Toyota customer for more than 20 years. I have purchased at least 6 cars there, 3 brand new. It's the only dealership I have dealt with during this time. I have all my service done a More

by lspellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMullen, Maria (can't recall her last name)
December 17, 2009

William was excellent. Always kept us informed and paid William was excellent. Always kept us informed and paid excellent attention to detail, even noticed I had forgotten to remove my Fastlane! Made sur More

by jslyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Financial Advisor: Steve Buchanan (249)Sales Rep: William Mok (637)
December 15, 2009

I was impressed by the friendliness of the personnel. It was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between e More

by Bertha Rainville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, Steve Hurley
December 14, 2009

Very easy and accomodating to make appointments, friendly service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! More

by metman22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don;t have service invoice available at time of survey
December 12, 2009

excellent----professional, made buying a new Prius easy. We purchased our previous prius at another dealorship-----Copeland is a dealorship we can recomment to our family and friends. The car was ready w More

by lentravers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
December 12, 2009

We purchased a new 2010 Corolla from Copeland Toyota for my mother-in-law. It was by far the best car purchase experience. Brian Dombrowski (Internet sales) provided a competitive price, but important More

by brian li
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dombrowski, Joe Avilla, Laura WIlliams
December 10, 2009

I have always been treated with respect and have no complaints. I was also driven to school when my car stopped on the way. They were also concerned for my welfare because it was freezing and I walked More

by bjrowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yung lady at service entrance is top notch
December 10, 2009

I am alittle conserned with the work I had done on my 2007 Lexus ES350, Lexus told me that since I had a Toyota dealership do the work, if I had any future engine problems my warentee would not be honore More

by jeffk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Viera
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