Copeland Toyota

The whole experience at Copeland Toyota was a very positive one for us. The friendliness of the staff was great. The salesperson we had, Arthur Lemieux, was very knowledgeable and helpful, answering a positive one for us. The friendliness of the staff was great. The salesperson we had, Arthur Lemieux, was very knowledgeable and helpful, answering all of our questions. He did not try to talk me into something I did not want and even suggested looking at pre-owned vehicle. He never resorted to high pressure tactics to make me feel pressured into a sale. I feel we got a good deal and was very pleased with the whole exprience. I would recommend this dealership to anyone interested in buying a car. More

Since purchasing our 2005 Toyota Highlander Limited NEW Since purchasing our 2005 Toyota Highlander Limited NEW in 2005,we have relied on Copeland Toyota for all of our service needs. The staff is alwa Since purchasing our 2005 Toyota Highlander Limited NEW in 2005,we have relied on Copeland Toyota for all of our service needs. The staff is always friendly and of assistance whatever the need. I have found the service to be great and always on time. Overall I would Highly recommend this dealership. More

This is the third car that I have purchased from Copeland. I cannot say enough about the people there,from the sales department to the service departemnt. My overall experience whenever I go has ala Copeland. I cannot say enough about the people there,from the sales department to the service departemnt. My overall experience whenever I go has alawys been positive and pleasant! I have and will continue to recommend Copland to my family and friends. In fact, some peole think I am nuts b/c I go to a "dealer" for maintance. I however, trust Copland and find the experience great! K. Lema More

To be completely honest, this is the most professional, honesty, and friendly dealership I have came across. You don’t need to worry about high pressure, or being ripped off, they don’t play games and are honesty, and friendly dealership I have came across. You don’t need to worry about high pressure, or being ripped off, they don’t play games and are up front about what a car is going to cost, and are willing to help you without conning you to get you into the door. I will 100% being recommending this dealership to anyone shopping for a Toyota. More

Franco Leonard helped me select and purchase my 2008 Highlander. He was extremely helpful when it came to pointing out the features that I had told him that I needed and wanted in a vehicle. He was most Highlander. He was extremely helpful when it came to pointing out the features that I had told him that I needed and wanted in a vehicle. He was most professional and never tried to pressure me into a vehicle that was more than I had in mind. Steve Buchanan explained all the financial issues for me and arranged the best plan for me. The profesional behavior of both men was most appreciated. More

I like the fact that if I have a problem or question regarding my Toyota, I can call the service department, and its taken care of immediately. I also like that they treat you with respect, and listen t regarding my Toyota, I can call the service department, and its taken care of immediately. I also like that they treat you with respect, and listen to what you have to say. That is very important to the female customers. More

I have never had a bad experience with Copeland. I always recommend them to my friends. We have now leased and / or pruchased 4-5 vehicles from them. Both my wife and I have all our service done at Copeland recommend them to my friends. We have now leased and / or pruchased 4-5 vehicles from them. Both my wife and I have all our service done at Copeland also as they are extrememely professional and the environment is very comfortable and welcoming. More

I have only used service once. It was because my car wouldn't start and had to be jumped from AAA. I brought the car to Copeland where the service technician (I don't know his name) greeted me at my car wouldn't start and had to be jumped from AAA. I brought the car to Copeland where the service technician (I don't know his name) greeted me at my car and and assured me he would get right on it. I also told him that when I picked up my new car it had to be jumped started. I was a very short time before he came back and told me that my battery had a dead cell and that he had replaced it. He was extremely courteous and helpful. It has been fine since. I have taken my car on a trip to Florida, from which I am now on my way home where I will require my first scheduled service i.e. oil change etc. and expect to have another positive experience. More

I thought that the service was good. I didn't put great because I feel that no matter how good of a job you do, there is always room to improve. I felt that the price was OK because $35 for an oil change because I feel that no matter how good of a job you do, there is always room to improve. I felt that the price was OK because $35 for an oil change on a Corolla seems excessive but I have no idea what any other place would charge. On a side note, I don't mind doing these surveys, however, 2 things: 1) This is probably the fifth one I have been asked to fill out since my oil change 2 months ago; 2) I don't think I should have to describe why I answered the way I did. This should be optional. If it is a requirement, there shouldn't be a character minimum. That seems a little excesive. I probably could have explained it in one sentence. More

My son was looking for a used Toyota Tundra. After many phone conversations between Brian and my son, we decided to take the trip from New Hampshire to look at a new vehicle. I had preferred he look local phone conversations between Brian and my son, we decided to take the trip from New Hampshire to look at a new vehicle. I had preferred he look locally but went along for the ride. What a pleasant experience. Our sales person, Tim, was courteous, friendly and honest. We did not experience the high pressure sales pitch or the derogatory comments about other dealerships. We were treated with respect and all the employees we dealt with were professionals. I have recommended this dealership to people at work and tell them it is well worth the trip. My son is a very astute shopper and called and spoke to Brian many times. In all of his conversations not once did he try to get my son to make an unnecessary trip just to get him down. Brian was well versed in his inventory and was up front about what he had available. In September of '08 I purchased a vehicle from a local dealership. The experience was as stressful as the old days when you felt like the purchasing of a new car was a game being played between the salesman, the manager and the consumer. If I knew then what I know now I would have run down to Copeland to purchase my new car there. Thanks to all for a wonderful experience. I highly and enthusiastically recommend this dealership. More