
Copeland Toyota
Brockton, MA
Filter Reviews by Keyword
By Type
Showing 692 reviews
I had been having my Toyota serviced at Copeland for a few years, and last year when I was in the market to buy a new Toyota I chose Copeland based on the great service experience. The service staff is f few years, and last year when I was in the market to buy a new Toyota I chose Copeland based on the great service experience. The service staff is friendly, and my car is serviced and returned to me at the time promised. Copeland is the BEST! More
Absolutely! I enjoy the fact that they work with me on whatever issue(s) arrise without hesitation. In so doing, I leave the dealership after a service with a peace of mind that I'm in good hands and tho whatever issue(s) arrise without hesitation. In so doing, I leave the dealership after a service with a peace of mind that I'm in good hands and those hands not only care about my vehicle, they care about me. More
I have been a Copeland Toyota customer for more than 20 years. I have purchased at least 6 cars there, 3 brand new. It's the only dealership I have dealt with during this time. I have all my service done a years. I have purchased at least 6 cars there, 3 brand new. It's the only dealership I have dealt with during this time. I have all my service done at Copeland. I am a happy, satisfied customer. More
William was excellent. Always kept us informed and paid William was excellent. Always kept us informed and paid excellent attention to detail, even noticed I had forgotten to remove my Fastlane! Made sur William was excellent. Always kept us informed and paid excellent attention to detail, even noticed I had forgotten to remove my Fastlane! Made sure that everything in the car was perfect and demonstrated ever gadget in the car. Steve was very efficient as our financial advisor and we just zipped through the process. Eeryone we worked with was very professional and friendly. More
I was impressed by the friendliness of the personnel. It was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between e was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between each of them. I have purchased several new cars over my years and have yet to see the willingness and attention that I experienced at your dealership. More
Very easy and accomodating to make appointments, friendly service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! P.S. Would like to see fewer solicitations though coming into my email... More
excellent----professional, made buying a new Prius easy. We purchased our previous prius at another dealorship-----Copeland is a dealorship we can recomment to our family and friends. The car was ready w We purchased our previous prius at another dealorship-----Copeland is a dealorship we can recomment to our family and friends. The car was ready when promised. Each member of the sales team was professional, courteous and friendly. More
We purchased a new 2010 Corolla from Copeland Toyota for my mother-in-law. It was by far the best car purchase experience. Brian Dombrowski (Internet sales) provided a competitive price, but important my mother-in-law. It was by far the best car purchase experience. Brian Dombrowski (Internet sales) provided a competitive price, but importantly, he was just really honest and reasonable. We met with Joe from Sales. He didn't question the agreed email price and was really resourceful. Joe worked with the their service department and buffed out the scuff mark someone did to my mother-in-law's rental. She went from panicked to relieved. How cool to have someone do that for your in-law? He knows the area and told us where else we can return her Enterprise rental car, which saved us about an hour off our day. We then met Laura, the finance person, got a 0% rate on top of a great price, and surprisingly, she didn't use scare tactics to sell us on "must have" options. We went in around 3pm, and left with a new car around 6pm (with new plates, car cleaned, etc.). This experience was a surprise because it was so pleasant. They are not the biggest dealer, but certainly the better dealer. I recommended by brother recently, and would go back and recommend them again. More
I have always been treated with respect and have no complaints. I was also driven to school when my car stopped on the way. They were also concerned for my welfare because it was freezing and I walked complaints. I was also driven to school when my car stopped on the way. They were also concerned for my welfare because it was freezing and I walked to the dealership. They insisted I call the next time and they would come to get me. People I told found it unusual ....but it is not for Copeland Toyota. More
I am alittle conserned with the work I had done on my 2007 Lexus ES350, Lexus told me that since I had a Toyota dealership do the work, if I had any future engine problems my warentee would not be honore 2007 Lexus ES350, Lexus told me that since I had a Toyota dealership do the work, if I had any future engine problems my warentee would not be honored by Lexus? Please note I purchased my Lexus at this dealership ( it only had 5K for miles) And I have done a lot of business with Copeland Toyota and I trust their service department. I wish I knew this before I had this repair. By the way the repair turned out to be an Oil Line that blew and had to be replaced. Again I like Copeland Toyota, and will continue to send business to them. Maybe Copeland could extend my current warrentee to put me at some comfort with my auto. Thanks.......Jeff jdkundicz@yahoo.com More