Copeland Toyota

The whole expereience was fantastic. Everyone we encountered was helpful, knowledgeable and experienced. I have always had Toyotas and will reccomend them without reservation. I had previously wor encountered was helpful, knowledgeable and experienced. I have always had Toyotas and will reccomend them without reservation. I had previously worked with another dealership and had surrendered to the idea that it was a full day affair with a lot of back and forth with the various staff members. This was not my experience at all with Copeland Toyota! I was very clear with what I wanted/ did not want in a car, the extras, the color, etc. In less than 3 hours I was driving off the lot with a brand new car and am now a customer for life! More

This was the most enjoyable car buying experience I have ever had. From the moment I walked in, the employees were nothing but helpful. Their prices were ~$600 BELOW what I was getting quoted at other deale ever had. From the moment I walked in, the employees were nothing but helpful. Their prices were ~$600 BELOW what I was getting quoted at other dealership. And best of all, I picked up my new car 2 hours later! Talk about speedy service! I can't say enough good things about my experience at Copeland. I defnitely recommend you check them out. More

My problem is not with this dealership. As a matter of fact, the service at the dealership is fabulous. My problem is with the manufacturer (Toyota)and issues w/ its line of automobiles that, in my humble fact, the service at the dealership is fabulous. My problem is with the manufacturer (Toyota)and issues w/ its line of automobiles that, in my humble opinion, will not be corrected until electrical issues are addressed. In the near future I will have to purchase a 2nd car and until I'm confident Toyota addresses the "true" problem(s), I will not buy another Toyota. More

We purchased an 08 Scion xd after talking with Steve and Joe. Steve was very knowledgeable about the car and its accessories, and Joe helped us to get the deal done as soon as possible. Steve also was great Joe. Steve was very knowledgeable about the car and its accessories, and Joe helped us to get the deal done as soon as possible. Steve also was great with helping us with trading in our previous vehicle (not from Copeland Toyota). Once we decided that we wanted to go for the car, Laura was great in explaining our financing and warranty options. We plan on going back to Copeland for our next vehicle purchase. More

Copeland Toyota was the first dealership I have visited that did not attempt the expected car salesman tactics. I went to a more typical dealership earlier for the same car because of their lower advertis that did not attempt the expected car salesman tactics. I went to a more typical dealership earlier for the same car because of their lower advertised price, and spent three hours haggling before I walked out in annoyance. Copeland matched the exact price I asked for, with only a few standard questions, and they expeditiously handled my trade-in, financing, and purchase. I drove off in my new car after a very straightforward and hassle-free two hours. My sales rep and the managers I met were highly professional and gave off an air of friendly intelligence. I went to Copeland on a recommendation, and left ready to pass on the same good recommendation. More

This is our 5th Toyota that we have bought from Copeland. We have always received the best quality of service in every department we have worked with. We went from a Highlander to a Venzia and could not be We have always received the best quality of service in every department we have worked with. We went from a Highlander to a Venzia and could not be more pleased. We have recommended Copeland to our family and friends. More

Sales Department was the best. Service Department was Sales Department was the best. Service Department was the worst. They were not friendly, communicative nor professional. They did not apply the c Sales Department was the best. Service Department was the worst. They were not friendly, communicative nor professional. They did not apply the coupon I had for the work done and they kept my coupon book. I own three other Toyota cars, I could have used the rest of the coupons on these cars. Thanks. More

Copeland Toyota has sold and serviced my vehicles for Copeland Toyota has sold and serviced my vehicles for almost twenty years and have always found them honest and friendly. They also try to do what is Copeland Toyota has sold and serviced my vehicles for almost twenty years and have always found them honest and friendly. They also try to do what is best for the customer and not for their pocket. There sales staff are always there when you need assistance but they are not "in your face". More

Simply put it was the best car buying experience I have ever had. In the end I chose the 4Runner, and I could not be happier with my purchase. Todd and his staff were extremely friendly and professional fr ever had. In the end I chose the 4Runner, and I could not be happier with my purchase. Todd and his staff were extremely friendly and professional from the firt moment through until I drove away. They were patient in listeninig to my needs and helped me select the right vehicle. The team worked diligently to search for the right vehicle for me (color, options etc), and found the perfect car. There was absolutely no pressure through the process, even though it would have been esier to push me into a vehicle they had on the lot that was missing just a few of my desired options. Lastly, I expect that when I get that level of service, I would be requried to pay more. I was pleaseantly surprised that the cost was the best I could have received from any surrrounding dealer. Net - Copeland Toyota is not the closest Toyota dealer to me, but it was certainly worth the extra miles I drove. Thank you to everyone at Copeland Toyota. More

I have found the dealership to be very friendly and helpful at all times. Having bought my first new car forty years ago, I find Copeland Toyota a rarity. From my initial contact with them over a year helpful at all times. Having bought my first new car forty years ago, I find Copeland Toyota a rarity. From my initial contact with them over a year ago and each contact since I have found that they strive to serve their customers and make the experience a plus. More