Copeland Toyota

I have been with this dealership for over 20 years and have followed their service dept manager for over 25 years....dealership to dealership! Thank god he landed at Copeland Toyota and I've been their l have followed their service dept manager for over 25 years....dealership to dealership! Thank god he landed at Copeland Toyota and I've been their loyal customer and going on my 4th Toyota with them....I would NEVER go anywhere else. Their sales teams is the best; very friendly, good follow through....JASON PAPPAS IS AWESOME!!! More

I had a great experience at Copeland. Everyone was really friendly and helpful. I will definately recommend them to a friend for the purchase of a toyota. I love my new car. My overall experience really friendly and helpful. I will definately recommend them to a friend for the purchase of a toyota. I love my new car. My overall experience at Copeland was great. My husband purchased a Toyota at Boch and we felt that the the customer service was superior at Copeland then Boch. More

Well, I would like to take this opportunity to thank all those in one way or another gave us a warm welcome at Copeland Toyota Scion in Brockton. To start with Sameer, ( I don't know really if I have spell those in one way or another gave us a warm welcome at Copeland Toyota Scion in Brockton. To start with Sameer, ( I don't know really if I have spell his name correctly, but he is a very honest guy and approachable person who knows how to deal with customers. In general I would be very ungreatful person if I won't mention Joe A Villa who spent alot of time with us in order to make sure he satify our needs. Joe is a very good example of people who I will always want to meet when I get at Copeland Toyota Scion at Brocton. Joe is a very extra ordinary guy in customers service. Not only he is very friendly person and never make you feel bored, but he is full of generousity,and best in attitude. Any time you call he is ready to help you out. Joe is one of the kind. He is like a treasure which needs to be well kept so that we can't lose it. He is an awsome guy in this kind business. Sincerely, Juma Hamad More

Every time we visited Copeland Toyota, someone was at the door to greet us. We visited several times to test drive a RAV4. When we were ready to purchase, Bob gave us some good advice about leasing. We we door to greet us. We visited several times to test drive a RAV4. When we were ready to purchase, Bob gave us some good advice about leasing. We were given a fair price on our trade in, a 2004 Nisaan Maxima. Bob made sure we understood how everything worked on our new vehicle and told us to call or come by if we had any questions. We were happy and satisfied with our experience. We do not like to feel pressured and felt our wishes and intelligence was respected. More

My experience at Copeland Toyota was the absolute best I have ever had. As a young buyer, you often get taken for a ride, and dealers typically don't want to answer your thousands of questions, they just wa have ever had. As a young buyer, you often get taken for a ride, and dealers typically don't want to answer your thousands of questions, they just want to get you in a car, even if it doesn't financially make sense. Well not here, it all started with Brian who answered my internet inquiry super fast. I asked a question about a particular car, and I got my answer in just a couple of hours. He was very polite and helpful. With in a couple of days I made a trip down to the dealership where I met Brian , and he brought out Joe who would ended up being my dealer. It was nothing but good experiences from there. I had tons of questions about the process of trading in my Scion and financially what I could and could not afford, and he answered every single one, with no hesitation, and even when I wasn't clear on things he went over it until I understood. I went for a test drive in the car and just fell in love with it. From there Joe worked with me to get me into the car I wanted, and that he did. The process was so fast, it was incredible. I am used to waiting weeks for a car, and then having trouble once I get it, but not here. Later I met with Steve, which we went all the financial matter and paper work, and was very helpful. I highly recommend Copeland Toyota, I have dealt with other Toyota Dealerships and nothing can compare to this. Not to mention they do not hound you down to get a car, they let you make the decision on your own which I like NOT being hassled into buying a car I will regret later. More

The whole expereience was fantastic. Everyone we encountered was helpful, knowledgeable and experienced. I have always had Toyotas and will reccomend them without reservation. I had previously wor encountered was helpful, knowledgeable and experienced. I have always had Toyotas and will reccomend them without reservation. I had previously worked with another dealership and had surrendered to the idea that it was a full day affair with a lot of back and forth with the various staff members. This was not my experience at all with Copeland Toyota! I was very clear with what I wanted/ did not want in a car, the extras, the color, etc. In less than 3 hours I was driving off the lot with a brand new car and am now a customer for life! More

My problem is not with this dealership. As a matter of fact, the service at the dealership is fabulous. My problem is with the manufacturer (Toyota)and issues w/ its line of automobiles that, in my humble fact, the service at the dealership is fabulous. My problem is with the manufacturer (Toyota)and issues w/ its line of automobiles that, in my humble opinion, will not be corrected until electrical issues are addressed. In the near future I will have to purchase a 2nd car and until I'm confident Toyota addresses the "true" problem(s), I will not buy another Toyota. More

This was the most enjoyable car buying experience I have ever had. From the moment I walked in, the employees were nothing but helpful. Their prices were ~$600 BELOW what I was getting quoted at other deale ever had. From the moment I walked in, the employees were nothing but helpful. Their prices were ~$600 BELOW what I was getting quoted at other dealership. And best of all, I picked up my new car 2 hours later! Talk about speedy service! I can't say enough good things about my experience at Copeland. I defnitely recommend you check them out. More

We purchased an 08 Scion xd after talking with Steve and Joe. Steve was very knowledgeable about the car and its accessories, and Joe helped us to get the deal done as soon as possible. Steve also was great Joe. Steve was very knowledgeable about the car and its accessories, and Joe helped us to get the deal done as soon as possible. Steve also was great with helping us with trading in our previous vehicle (not from Copeland Toyota). Once we decided that we wanted to go for the car, Laura was great in explaining our financing and warranty options. We plan on going back to Copeland for our next vehicle purchase. More

Copeland Toyota was the first dealership I have visited that did not attempt the expected car salesman tactics. I went to a more typical dealership earlier for the same car because of their lower advertis that did not attempt the expected car salesman tactics. I went to a more typical dealership earlier for the same car because of their lower advertised price, and spent three hours haggling before I walked out in annoyance. Copeland matched the exact price I asked for, with only a few standard questions, and they expeditiously handled my trade-in, financing, and purchase. I drove off in my new car after a very straightforward and hassle-free two hours. My sales rep and the managers I met were highly professional and gave off an air of friendly intelligence. I went to Copeland on a recommendation, and left ready to pass on the same good recommendation. More