Copeland Toyota

I gave Copeland Toyota a 5 because it is a 5..my husband and I had a great experience after driving an hour and a half on 95 to get to Brockton....the car was found on the internet by our son who owns 4 Toy and I had a great experience after driving an hour and a half on 95 to get to Brockton....the car was found on the internet by our son who owns 4 Toyotas.... our experience started at the Mobile station when we asked directions...one of your employees spoke up, waited for us and lead us into the building... every employee was polite and friendly...they are all a compliment to Copeland Toyota... More

I've had my Toyoto Avalon for 11 years. I love my car and try to keep it in great working order. Strangers have told me what great shape it is in and that it looks like a new car. I service it at Cop and try to keep it in great working order. Strangers have told me what great shape it is in and that it looks like a new car. I service it at Copeland where I originally bought it. In 11 years, I have never been, so far, disappointed with their service or service people. Everyone, from the time you enter the service bay, is helpful, efficient, knowledgeable, relaxful, and friendly. It doesn't take all day to service my car - I like getting in and out in a timely fashion. More

I would like to thank Joe Avilla, George Khoury and Copeland Toyota again for providing actually a fantastic experience during the whole car buying process. Their professionalism, knowledge, respect an Copeland Toyota again for providing actually a fantastic experience during the whole car buying process. Their professionalism, knowledge, respect and experience made the whole process easy and understandable without the normal "high pressure" sales that I/we normally expected during that time. I've purchased/leased a lot of vehicles (all different makes and models) in my years and assisted others in the process, but never (until now) have I actually enjoyed the overall process. I would certainly recommend Copeland and especially the staff I mentioned to anyone who wants a great auto/truck buying experience. Even some of the "other" Toyota dealerships were difficult to work with and acted as though I was a "bother" to their day. But Joe Avilla, George Khoury and Copeland Toyota are certainly by far the best to work with. HIGHLY RECOMMENDED!!! Brad Easton (a more than satisfied customer and in no way associated with dealer or above mentioned names) More

I was a very aggressive customer and the staff at Copeland Toyota went above and beyond. Tim McDermott answered all my questions from the first test drive down, through negotiations to the day a dr Copeland Toyota went above and beyond. Tim McDermott answered all my questions from the first test drive down, through negotiations to the day a drove away in my new vehicle. Excellent knowledge and professionlism. More

Every trip to Copeland Toyota has been a good experience. The customer service is impeccable. The atmoshphere is very appealing and the employees are always pleasant and agreeable. I live in Mashpee, but The customer service is impeccable. The atmoshphere is very appealing and the employees are always pleasant and agreeable. I live in Mashpee, but travel to Brockton for Copeland Toyota. I recommend this dealership to my friends and family. Jan Ledwith More

I needed to get my Toyota Highlander serviced for a recall. Boch told me it would take most of the day. Copeland did it in 90 minutes, greeting me promptly, reviewed what they would be doing, and fini recall. Boch told me it would take most of the day. Copeland did it in 90 minutes, greeting me promptly, reviewed what they would be doing, and finished in 90 minutes. They were courteous and professional. More

All employees were extremely courteous. Service was rapid, and I received good advice about what I should do, as well as what I should defer, in terms of care for my auto. My car has passed the 100 rapid, and I received good advice about what I should do, as well as what I should defer, in terms of care for my auto. My car has passed the 100K mark, and is beginning to be susceptible to numerous "old age" symptoms, so it really helped to have the Service consultant advise what I should do. More

My experience at Copeland Toyota was great. This was my first new car I had ever purchased and Tony Petti helped me through it. The process was fast, easy and to the point. I was nervous about purchasing a first new car I had ever purchased and Tony Petti helped me through it. The process was fast, easy and to the point. I was nervous about purchasing a car, and Tony helped answer all my questions and ease my fears on the car-buying experience. If any of my friends or family are ever in the market for a new Toyota I am definetly going to recommend Copeland, and Tony. Thank you!!! More

I leased a vehicle and had the best experience with this dealership! There was no pressure in the sale. Everyone was very friendly, and completely helpful from beginning to end. I have already recommende dealership! There was no pressure in the sale. Everyone was very friendly, and completely helpful from beginning to end. I have already recommended this dealership!! I am looking forward to leasing another vehicle in 3 years! More

We were in the market for a new family car in the same category as our Volvo XC70. After test driving various SUV's including the RAV4 and Highlander, we then noticed the Venza. This car matched our needs category as our Volvo XC70. After test driving various SUV's including the RAV4 and Highlander, we then noticed the Venza. This car matched our needs perfectly. We had visited Copeland once before and looked briefly at the Venza. We had leased a Corolla from them back in December and were very pleased with both the Sales and Service. Similar to other reviewers, we also checked out other dealerships and yes, they try to say and do many things to lock you into their price, but in the end, be very cautious. We ended up back at Copeland and since our Sales Person from December had left, we were referred to Joe Avilla. We were extremely pleased with his professionalism and his respect for our time. He cut through all of the "typical back and forth" nonsense and got us our price on the Venza and the trade-in for our XC70. Joe was a breath of fresh air when it comes to car sales. We also worked with Tony Fontes in the finance dept. As it turns out, Tony had also worked with us back in December on the Corolla deal. We used to be a 100% Volvo family and now we are 100% Toyota. We would highly recommend both Toyota cars and the Copeland dealership. More