Copeland Toyota

This was my second experience working with Copeland Toyota and both times I found them to be upfront and open with all the options available to me. It was a bit unusual to be looking to buy another Toyota and both times I found them to be upfront and open with all the options available to me. It was a bit unusual to be looking to buy another car just 3 months after buying a van, but this happened because of events in my family. I was not prepared for the amount of money I had lost on my first purchase in such a short time, it floored me. Franko's suggestion to lease also floored me. BUT he was able to give me the time to absorb the implications and make an informed decision, he did not pressure me in any way. If he had pressured me, I don't think he would have made the sale. I am certain that I will be very happy with my Camry and we'll see what happens in 3 years when the lease is complted. More

Quick, friendly service. Also much better than Toyota in Braintree.They are close to my work. Their hours are good and they have been friendly everytime I have gone there. Additionally, they have delt with Braintree.They are close to my work. Their hours are good and they have been friendly everytime I have gone there. Additionally, they have delt with any other concerns I have had. I like the drop off process better than other dealership I have dealt with as well. More

My wife brought our Lexus to be serviced. It was having brake issues. When we called,,they gave us an appointment within 24 hours. My wife raved about the professionalism of Rob who guided her through the brake issues. When we called,,they gave us an appointment within 24 hours. My wife raved about the professionalism of Rob who guided her through the process and then made arrangements to drive her to work. When the work was completed, she was called at work and a driver picked her up. This car has been serviced by Toyota since we purchased it as a used car with 10,000 miles on it. It now has 139,000 miles and we have every confidence in Copeland Toyota to keep it running until we are ready to purchase another car. Again, thank you for the great service and a special thanks to Rob for his outstanding service. More

I have gone there many times and they have always been quick and friendly and right. I want it done once correctly and they have done that. this visit was easy --I had a light replaced --i originally went quick and friendly and right. I want it done once correctly and they have done that. this visit was easy --I had a light replaced --i originally went to a gas station who wanted me to open the trunk to see if he could find out how the light ficture would come out? the fact he did not know without looking --i decided it would be better even for a light to go to copeland--it cost about 12 bucks--i beleive i made the correct choice More

Getting to the price we did was easy. They did not start too high and force us to haggle for hours like other dealerships. I felt like they were really trying to work with us to get the best deal for everyo too high and force us to haggle for hours like other dealerships. I felt like they were really trying to work with us to get the best deal for everyone involved. I feel like they were very customer-oriented and not just trying to make a sale. More

Brian Conroy did a great job with my Camry. Repairs were done professionally and as fast as possible. He always kept in touch with my repair status and made sure I was totally satisfied. Toyota also sto done professionally and as fast as possible. He always kept in touch with my repair status and made sure I was totally satisfied. Toyota also stood behind the warranty. When buying used, I would always recommend buying a "certified" vehicle.... Rich Donahue More

I live in Natick and am halfway between Wellesley Toyota and Bernardi Toyota in Framingham. I work for a company which has a store halfway between Herb Chambers Toyota in Boston and Watertown Toyota. We hav and Bernardi Toyota in Framingham. I work for a company which has a store halfway between Herb Chambers Toyota in Boston and Watertown Toyota. We have another store directly across the street from Boch Toyota South and yet another store within a half mile from Boch Toyota in Norwood. I drive about 30 miles to get to Copeland to do my services on my vehicles. I have both a 2007 Tacoma and a 2007 Camry. I am a stickler about servicing my vehicles. I do an oil change every 2500 miles up to 50,000 miles and then every 5,000 miles after that on my vehicles. My Tacoma only has 35,000 miles so it still goes in for an oil change every 2500. My Camry or I should say my wifes Camry which goes in every 5,000 now has 65,000 miles and just had to go in for its first non regularly scheduled service. It had an oil leak that I noticed in the driveway. I called AAA and had them drop it off on a Sunday with a note. I was called Monday morning and was told it was a minor common problem and would be covered under warranty and that I would be called when it was done. They called not long after and I picked it up that afternoon. Copelands service department is the best. Very comfortable to wait for your car while being serviced. I usually make a Saturday morning early appointment and I love the massage chairs and it doesn't hurt that there is a Dunkin' Donuts right next door. I could go to ANY Toyota dealer but I choose Copeland because they really do strive to be EXCELLENT. I have had no complaints and would be the first to tell you if I did. I also know if I had a problem and brought it to their attention they would make it right. Please feel free to post this for other readers. Randy B. More

Havbe always boght my toyotas from copeland they give excellent service they make you feel warm and welcome and they listen to what you want in a car. I will continue to go back to copeland and I encoura excellent service they make you feel warm and welcome and they listen to what you want in a car. I will continue to go back to copeland and I encourage all my friends to. thanks for te outstanding service More

We had a very positive experience and would recommend this dealership to others. We initially went to look at a used Highlander and purchased a new one after comparing rates and the cost of both vehicle this dealership to others. We initially went to look at a used Highlander and purchased a new one after comparing rates and the cost of both vehicles. We feel the deal was very fair and so far we are very happy with the car. More

Great experience, convenient, friendly atmosphere and fast service. Everyone in service is very helpful and you always feel welcome and that your patronage is appreciated. Prices are reasonable. Sales s fast service. Everyone in service is very helpful and you always feel welcome and that your patronage is appreciated. Prices are reasonable. Sales staff is also very pleasant and helpful, especially Tony Petti. More