Copeland Toyota

William greeted me as I got out of my car. He was very friendly and sincere. He understood what was important to me as far as price, the amount of room I need in a car and being good on gas. He went out friendly and sincere. He understood what was important to me as far as price, the amount of room I need in a car and being good on gas. He went out of his way to make sure that I wasn't inconvenienced by offering to come to me to take care of any details that could not be completed that day at the dealership. William made me feel important. He takes great pride in delivering excellent customer service. More

No one wants to spend a day or even a few hours with a car salesperson, however, we had an extremely pleasant experience.. Our salesperson, Allen Pires was courteous, pleasant, understanding, and to the car salesperson, however, we had an extremely pleasant experience.. Our salesperson, Allen Pires was courteous, pleasant, understanding, and to the point..NO hassels, just honesty..we landed a deal on a used 2012 Toyota Camry within the hour. Allen was polite, funny and has a good business quality about him that we would recommend to anyone. I am not the easiest person to win over, and he never once took that smile off his face... WAY TO GO ALLEN @ COPELAND More

Best car buying experience ever. Our salesmen,Regi, was great. He greeted us on arrival and brought us to his desk so he could find out what we were looking for and how he can help us. We told Regi we wa great. He greeted us on arrival and brought us to his desk so he could find out what we were looking for and how he can help us. We told Regi we wanted to lease a Camry XLE and Regi went to work for us. They gave us a great value for our trade and beat the quotes we had received from some other dealers without any pressure or taking much time. Regi followed through with the whole process. (ask for him he is excellent). We met with Steve Buchanan in the finance dept and that too was the best experience we have had in a auto dealers finance department. He was extremely friendly and prompt. We also had the pleasure of meeting Jim Egan and he was very nice too. This is the place to go when you need a Toyota. More

Best experience I have ever had purchasing a vehicle. Courteous, helpful, informative and caring. Highly recommend this dealership. The sales experience was great, never felt pressured and the staff co Courteous, helpful, informative and caring. Highly recommend this dealership. The sales experience was great, never felt pressured and the staff couldn't have been more accomodating. You won't find better! More

I purchased a 2008 Camry after 22,000 miles I had warped rotors and that effected my brakes, they resurfaced my rotors at no cost but I had to pay for the front brakes even though I had two mechanics tell rotors and that effected my brakes, they resurfaced my rotors at no cost but I had to pay for the front brakes even though I had two mechanics tell me the brakes only worn because of the rotors. At 41,000 miles it happend again this time I demanded new rotors, (not for sure if they did it or not) They covered the rotors not the brakes again. This time all brakes had to be replaces so did all the rotors. That was 3 sets of front brakes and 2 sets of back brakes and two sets of rotors under 42,000 miles. I have never owned a vehicle that I had to replace brakes or rotors at 22,000 miles They wouldn't cover my brakes because I was not a LOYAL CUSTOMER. I have owned two toyota's and because I have my car serviced(oil, tires rotated etc.) somewhere else I was not considered a loyal customer. I spent $20,000 on the car brand new. I called corporate and they told me that was the reason I didn't get the brakes replaced for free. I will never ever buy a toyota and my friends after hearing my experience will not buy one either if they do it will not be from Copeland. More

The staff has been friendly, helpful and extremely determined to give us the best deal possible in leasing a new Toyota Vehicle (Camry XLE. We would definitely recommend Copeland to all our friends l determined to give us the best deal possible in leasing a new Toyota Vehicle (Camry XLE. We would definitely recommend Copeland to all our friends looking for a new car. More

Copeland was by far the best dealership experience I've ever had. My wife was involved in a horrible car accident and her vehicle was a total loss. Copeland was sincere and genuine in understanding our s ever had. My wife was involved in a horrible car accident and her vehicle was a total loss. Copeland was sincere and genuine in understanding our situation. There were no exceessive follow up calls. Once we decided that the 4 runner was the right vehicle ther was no price haggle, amazing deal, and tremendous customer service. Most sales reps there have years of experience . Our rep Dan has over 20 years of experience and it showed. Extreme knowledge of product. I will go back again! Thanks Copeland. Nelson & Nancy More

I did not have to wait long (very important) and the price for my oil/filter change was a fair one. I would recommend Copeland service to others. Thank you. price for my oil/filter change was a fair one. I would recommend Copeland service to others. Thank you. More

Bob Curry is an excellent salesperson and made me feel extremely comfortable during the purchase process. This is the second car I have purchased from Bob and I would recommend him to anyone purchasing a extremely comfortable during the purchase process. This is the second car I have purchased from Bob and I would recommend him to anyone purchasing a car. More

I've given a mixed rating of good to great because the combination of great customer service mixed with good solid work performed on my truck is what Copeland Toyota did. I was promptly greeted, checked combination of great customer service mixed with good solid work performed on my truck is what Copeland Toyota did. I was promptly greeted, checked in and provided a detailed list of the work that will done upon requesting a 45k service. The quality of work was done in a reasonable amount of time and the dealership employees were friendly throughout. I give the price a 'ok' because it is my mindset that if I am constantly bringing my vehicle back to the same dealership for service then I should be given a better price than those customers who are one stop shoppers. At the very least a loyalty discount plus coupon from the dealer would be nice for going there everytime for all my service needs. More