
Copeland Toyota
Brockton, MA
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Rich is the best sales person I ever worked with. He was very attentive and understood my needs/requirements. I did not feel pressured at all (very rare). I truly enjoyed working with him. I hope he is s very attentive and understood my needs/requirements. I did not feel pressured at all (very rare). I truly enjoyed working with him. I hope he is still there when I purchase my next car (or my wife does). More
Copeland does an excellent job of servicing my Toyota FJ Cruiser. I am very pleased with their service. I purchased the FJ Cruiser as a Certified used car from Copeland. The Salesman was very competent. I w Cruiser. I am very pleased with their service. I purchased the FJ Cruiser as a Certified used car from Copeland. The Salesman was very competent. I would buy from Copeland again and I have had all of the routine service done there. More
Its over four years I have been visiting this garage to have my car serviced. I have not had one reason to complain or feel I am not getting the best service. They go the extra mile to make sure the vehicl have my car serviced. I have not had one reason to complain or feel I am not getting the best service. They go the extra mile to make sure the vehicle is prepared perfectly. What I love most is explaining what they are doing and why. More
I had great service as usual i would recommend this dealer to anyone if fact i have recommeded this dealer and a few people have bought cars This RAV4 has had more issues than i would like but it is st dealer to anyone if fact i have recommeded this dealer and a few people have bought cars This RAV4 has had more issues than i would like but it is still a great car Charlie was very helpful during my service at the dealership More
From the very beginning Franco was a delight working with. My husband first went to look for a vehicle, Franco was right there and really help him out. Tony explaned everything about the financing a with. My husband first went to look for a vehicle, Franco was right there and really help him out. Tony explaned everything about the financing and in our language.....very helpful. This is not our first experience with Copeland, but it was just a good as our first. I would highly recommend Copeland to all our friends and relatives. Thank You More
This was my second experience working with Copeland Toyota and both times I found them to be upfront and open with all the options available to me. It was a bit unusual to be looking to buy another Toyota and both times I found them to be upfront and open with all the options available to me. It was a bit unusual to be looking to buy another car just 3 months after buying a van, but this happened because of events in my family. I was not prepared for the amount of money I had lost on my first purchase in such a short time, it floored me. Franko's suggestion to lease also floored me. BUT he was able to give me the time to absorb the implications and make an informed decision, he did not pressure me in any way. If he had pressured me, I don't think he would have made the sale. I am certain that I will be very happy with my Camry and we'll see what happens in 3 years when the lease is complted. More
Quick, friendly service. Also much better than Toyota in Braintree.They are close to my work. Their hours are good and they have been friendly everytime I have gone there. Additionally, they have delt with Braintree.They are close to my work. Their hours are good and they have been friendly everytime I have gone there. Additionally, they have delt with any other concerns I have had. I like the drop off process better than other dealership I have dealt with as well. More
My wife brought our Lexus to be serviced. It was having brake issues. When we called,,they gave us an appointment within 24 hours. My wife raved about the professionalism of Rob who guided her through the brake issues. When we called,,they gave us an appointment within 24 hours. My wife raved about the professionalism of Rob who guided her through the process and then made arrangements to drive her to work. When the work was completed, she was called at work and a driver picked her up. This car has been serviced by Toyota since we purchased it as a used car with 10,000 miles on it. It now has 139,000 miles and we have every confidence in Copeland Toyota to keep it running until we are ready to purchase another car. Again, thank you for the great service and a special thanks to Rob for his outstanding service. More
I have gone there many times and they have always been quick and friendly and right. I want it done once correctly and they have done that. this visit was easy --I had a light replaced --i originally went quick and friendly and right. I want it done once correctly and they have done that. this visit was easy --I had a light replaced --i originally went to a gas station who wanted me to open the trunk to see if he could find out how the light ficture would come out? the fact he did not know without looking --i decided it would be better even for a light to go to copeland--it cost about 12 bucks--i beleive i made the correct choice More
Getting to the price we did was easy. They did not start too high and force us to haggle for hours like other dealerships. I felt like they were really trying to work with us to get the best deal for everyo too high and force us to haggle for hours like other dealerships. I felt like they were really trying to work with us to get the best deal for everyone involved. I feel like they were very customer-oriented and not just trying to make a sale. More