Copeland Toyota

Installed aftermarket parts instead of toyota brand parts, but charged for Toyota parts (pre-sale) 2 times ordered incorrect parts for my car (3+ times to install a simple part) made appointments parts, but charged for Toyota parts (pre-sale) 2 times ordered incorrect parts for my car (3+ times to install a simple part) made appointments on the wrong day grumpy service greeter (Ed) Many many hours of my life have been wasted and have only owned the car 2 weeks! More

I arrived and was greeted promptly. They took my car right in. The wait wasn't long. I like to get in and get out. They didn't try and get me to do other stuff. The staff was friendly. The prices could right in. The wait wasn't long. I like to get in and get out. They didn't try and get me to do other stuff. The staff was friendly. The prices could be better. Labor costs are the killer. I end up getting my coupons after I did the service and they expire too soon before I can use them again. Maybe coupons sound last 6 months or more. More

Everyone at Copeland Toyota was very helpful and friendly. Max and Tim were fantastic to work with. They answered all my questions, and made my husband and I feel very comfortable. In fact, my hu friendly. Max and Tim were fantastic to work with. They answered all my questions, and made my husband and I feel very comfortable. In fact, my husband will be back in June when his lease is up on is Toyota Tundra, which we did not buy at Copleland, but will not go back to where we did get it. I would recommend Copeland Toyota to everyone. Love my new Rav 4, great ride. More

I'M VERY SATISFIED WITH COPELAND TOYOTA COMMUNITY YOU I'M VERY SATISFIED WITH COPELAND TOYOTA COMMUNITY YOU ARE THE BEST CAR DEALER ,I'V DONE BUSINESS WITH FOR LAST 20 YEARS I THANK YOU VERY MUCH,PART I'M VERY SATISFIED WITH COPELAND TOYOTA COMMUNITY YOU ARE THE BEST CAR DEALER ,I'V DONE BUSINESS WITH FOR LAST 20 YEARS I THANK YOU VERY MUCH,PARTICULARLY FREDDIE RODRIGUEZ SHAHZAD SHAHAB KEEP UP YOUR GREAT WORK FROM A VERY SATISFIED CUSTOMER,MANY THANKS TO YOU GERALDO DA COSTA More

I have two (2) toyota vehicles serviced at Copeland Toyota. I have always contacted Laura for all my service needs. She has always been friendly and accommodating. I have never had a bad experience Toyota. I have always contacted Laura for all my service needs. She has always been friendly and accommodating. I have never had a bad experience with the service department at Copeland Toyota. I have recommended Copeland Toyota to anyone I know who owns a Toyota to use the service department at Copeland Toyota for all their service needs. More

This dealership is head and shoulders above the rest. I've dealt with a lot of car dealers through the years, this group was straight forward with pricing-no games. Attentive to my needs, polite, and fai I've dealt with a lot of car dealers through the years, this group was straight forward with pricing-no games. Attentive to my needs, polite, and fair. The greatest part of my experience was the fact that they actually listened, and wanted to help me, not just sell a car. I never had to repeat anything. I went to 5 dealers kicking tires and talking to people. At every other dealer I felt pressured or neglected. At Copeland Toyota I felt at home. Paul, the Internet manager surprised me by remembering all the details of the emails we exchanged. Other dealers they just remember your appointment time. My salesman Tim, true professional, never have met a nicer salesperson. He made everything that I need happen. I met Todd Copeland while I was there, I have a great deal of respect and a great opinion of business owners that are hands on. They understand it's all about the customer, and they do the best job earning business. My visit was so great that within days I sent a family member to Tim. Just like my experience I was up front about what my family member needed. True to form Copeland Toyota delivered again. No surprise! More

I brought my 2009 Toyota Camry in for a 40,000 mile service. Laura was very helpful and explained everything that would be completed as part of this service. She ensured that I got a fair price for the service. Laura was very helpful and explained everything that would be completed as part of this service. She ensured that I got a fair price for the work that was done. I was waiting for less than 1 hour, which was great! More

Had the car in for factory recall, LOF, alignment and rotate and balance. Brian from Copeland's service dept. called to tell me it needed tires, but that since I had bought the car from them only a few m rotate and balance. Brian from Copeland's service dept. called to tell me it needed tires, but that since I had bought the car from them only a few months ago, they should have been replaced before it was sold. 4 new tires and alignment - all no charge. You guys went above and beyond my expectations. I'm telling all my friends. Thank you. More

I have bought and have had serviced several cars from Copeland Toyota. I have also found them to be friendly, courteous, and willing ti explain fully what has to be done.All the service writers have been Copeland Toyota. I have also found them to be friendly, courteous, and willing ti explain fully what has to be done.All the service writers have been helpful, but I have had (and hopefully, continue to have) a great working relationship with John over the years. More