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Copeland Toyota

Brockton, MA

4.6
692 Reviews

970 W Chestnut St

Brockton, MA

02301

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Showing 692 reviews

April 19, 2011

I had a remote starter installed. Had to bring it back because I could not get it to work. Mike greated me as soon as I arrived. He checked it out and I found out that I was not clicking on the button t More

by kjboyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hilliard
April 14, 2011

I went to purchase a newer car. On our test drive I asked for a used car review to determend how the car was used,since it had 15k on it. The sales person beat around the bush. He said " it was just used". W More

by bad choice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
2, Copeland Sales Department
May 24, 2011 -

Copeland Toyota responded

At Copeland Toyota we provide a CARFAX report and AutoBiography on every pre-owned vehicle. I apologize that you feel the information about the vehicle being a rental was not disclosed to you in a timely fashion. However, this info was disclosed to you before the deal was finalized. At that time you had the option to select a different vehicle or cancel the deal without penalty. We appreciate your business and will use your feedback to help improve our sales process.

April 12, 2011

I guess you could call me a loyal customer as I have a 2000 Toyota Camry bought at Copeland Toyota on Main St and still running just fine. We were out JUST looking for a newer car and the salesman appo More

by mscm6222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Rodriguez, Freddie Rodriguez
April 02, 2011

Every experience with the service department has been A++ every time. Like the fact you can go online to book your appt.!!! Very Very convenient. Service is always excellent and everyone there is a pleasure More

by nruboc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
March 26, 2011

I originally came in for service of my van and I wanted to know what my trade was worth. I ended up purchasing a new car. I was very happy with the salesman Mike Hilliard. He gave me options and had me tes More

by Beamarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hilliard
March 26, 2011

I have dealt with this dealership for over a decade and have never had a problem with any service issues during that time. That to me is the most important.The quality of the vehicle is in my opinion the b More

by Howard Enterprises
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davis MaCormack,John McMullen, Richard May
March 23, 2011

My salesperson Franco did an excellent job. He was polite, friendly and knowledgeable. I told him that I wanted to find out what I could get for my trade in and he did. I told him I would be back in More

by ABernacchio
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franco
March 23, 2011

I went to this dealership to purchase a new 2011 Toyota I went to this dealership to purchase a new 2011 Toyota Sienna. Two of my last vehicles, and several family members have bought cars here and have b More

by pd1340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Trieber
March 21, 2011

In 2008 I purchased my first Toyota, a Corolla with a standard.I averaged 250 miles a week and got great millage and reliability. In January of 2010, I moved to Cape Cod and more than doubled my weekly c More

by Rob Whitaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Curry
March 18, 2011

It was a quick and painless process to buy a new Prius at Copeland Toyota. Michael Hilliard was very accomodating and Shazad Shahab got me in and out of the finance room. I have only had the Prius one week, More

by Luke Sweeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hilliard, Shazad Shahab
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