Copeland Toyota

I was not impressed with this dealership. Brian, the customer service rep was very nice, gave me an emailed internet price for a 2008 Toyota Camry XLE that he honored. When I came into dealershp was sho customer service rep was very nice, gave me an emailed internet price for a 2008 Toyota Camry XLE that he honored. When I came into dealershp was shown the car and it had a busted door! Very tacky. The manager Jay was not nice about it all, told me it would cost $800 to fix and the price of car was low enough. He expressed disapproval at the internet price quoted me by Brian and said generally internet prices are "used to get customers in the store"-when I pressed on getting the door replaced, he said he would consider it if I bought the car. Further pressesd, he agreed he wouldn't buy a car with a busted door for his own family members! Because of this poor customer service on the part of the manager, who was in the business 20 some years he claimed, they lost my business! I went to Braintree Toyota! More

My daughter bought her Rav4 here and she loves it and the My daughter bought her Rav4 here and she loves it and the people at Copeland. When deciding on a new vehicle, we looked at many other brands, but i My daughter bought her Rav4 here and she loves it and the people at Copeland. When deciding on a new vehicle, we looked at many other brands, but it always came back to buying a Toyota. Chosing the dealer was easy after that! What a great place to buy a car. Great people, great environment, great cars, great deals. More

Just came in for the programed maint. on my 2010 tacoma.Called for a time and was greeted very nicely.Asked for an appt. that afternoon.No problem.Oil change and rotation of tires,checked and topped tacoma.Called for a time and was greeted very nicely.Asked for an appt. that afternoon.No problem.Oil change and rotation of tires,checked and topped off fliuds cleaned the interior.In and out in 35 mins.BRAVO ZULU [well done]. More

Service was excellent - but we did have one issue: waited weeks for a parts to be installed. Was told it may take some time because of the Japan crisis. After 2 or 3 weeks we called Copeland. The part was weeks for a parts to be installed. Was told it may take some time because of the Japan crisis. After 2 or 3 weeks we called Copeland. The part was in and service had a scheduled appointment made for my vehicle. This was a surprise because: I had to call the dealership to check on the part, it was there, no one contacted me; and a service appointment was made, again no one contacted me regarding the appointment. Found it odd that service had received the long-awaited parts, made a service appointment, but never contacted me regarding anything, I had to call. Made me wonder how long the parts were there and how did the department make an appointment for me without asking me if it was a convenient time? More

I picked up my black Toyota Sienna 2011 today. I had a great experience at Copeland Toyota; no gimmicks, no painful phone calls, and no dreadful emails. The sales rep their Freddie Rodriguez was top notc great experience at Copeland Toyota; no gimmicks, no painful phone calls, and no dreadful emails. The sales rep their Freddie Rodriguez was top notch. Freddie knows his job, was always on time, didn't waste my time, had the car ready today, and answered all of my questions. I would tell anyone who is interested in a Toyota to speak to Freddie, you won't go wrong. Go Sox's!!!! More

After my latest bad experience, I have decided to end my loyal long relationship with Copeland Toyota. Good sales people, good rates but no trust on customers. I am done with Copeland but I wish them best o loyal long relationship with Copeland Toyota. Good sales people, good rates but no trust on customers. I am done with Copeland but I wish them best of luck. My suggestion to potential buyers is to be very careful with paperwork of your car with this people. More

Our salesman Regi Maxi was outstanding. Very knowledgeable, friendly and upfront with us. He's all about quality of time with you. Answering all of our questions. If you need a vehicle we hig knowledgeable, friendly and upfront with us. He's all about quality of time with you. Answering all of our questions. If you need a vehicle we highly recommend Copeland Toyota and Regi Maxi as your sales man. More

Outstanding, the nicest salesman I have ever met!!!!!! No stress!!!! Didn't take all day!! Gave us what we wanted! Didn't talk us into anything we didn't want!! Explained everything to us!! We love the car!! stress!!!! Didn't take all day!! Gave us what we wanted! Didn't talk us into anything we didn't want!! Explained everything to us!! We love the car!!! Would highly recomend him and this dealership to anyone!!!!!!!! Would recomend this rav 4 also!!!! More

I had a remote starter installed. Had to bring it back because I could not get it to work. Mike greated me as soon as I arrived. He checked it out and I found out that I was not clicking on the button t because I could not get it to work. Mike greated me as soon as I arrived. He checked it out and I found out that I was not clicking on the button twice. Mike has been nothing but helpful since the day I bought my car. I would definitely buy another Toyota from him. More