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Copeland Toyota
Brockton, MA
700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 700 reviews
September 08, 2011
Every thing was excellent especially Mr William Mok. The offer was great and quality of work was really excellent.Thank you and I am sure I will recommend copeland Toyota Scion to my friends. offer was great and quality of work was really excellent.Thank you and I am sure I will recommend copeland Toyota Scion to my friends. More
by drreslan
Employees Worked With
William Mok, William Mok
September 07, 2011
Poor Rating because of bait-and-switch and rude salesman. Called about a car advertized on the web. Told it was sold. The salesman tried talking me into a higher priced car. Tried to politely end the c Called about a car advertized on the web. Told it was sold. The salesman tried talking me into a higher priced car. Tried to politely end the call. Salesman starts accusing me of being rude. ??? Because I did not want to discuss the higher priced, non-discounted cars every other dealer has for sale on their lot as well???? Bait-and-switch is fraud. I'd call fraud rude. Trying to intimidate a customer to stay on the line is an old sales trick. Watch out for these operators. More
by Mark_123
Employees Worked With
Sales Contact
September 05, 2011
I purchased a used car and was having an issue,The Sales Manager's Jay and Max personally came to my house to view the problem and all turned out fine. Very good service. How many Big dealers would do that Manager's Jay and Max personally came to my house to view the problem and all turned out fine. Very good service. How many Big dealers would do that for you? Thanks guys. Car has been great since my purchase last year. More
by mattryans
Employees Worked With
Allen,Jay,Max, Jay Khub, Max Reed
August 25, 2011
I would like to thank Jay and Stan for all their help with leasing our new 2011 Camry. I would highly recommend Copeland Toyota to all my friends and family. with leasing our new 2011 Camry. I would highly recommend Copeland Toyota to all my friends and family. More
by utopia33
Employees Worked With
Jay and Stan, Jay Khub, Stan Morrill
August 24, 2011
I spent well over a month visiting several dealerships (Toyota and others)and Copeland stood out as much above the others. By luck of the draw, I happened to get Shawn McAteer as a sales person. He was (Toyota and others)and Copeland stood out as much above the others. By luck of the draw, I happened to get Shawn McAteer as a sales person. He was polite, professional, informative, patient and, very important to me, DID NOT play the high pressure game. Kudos to Shawn as he made the Copeland experience a really good one. I did meet with a few other employees at Copeland who were also professional and polite but overall it was Shawn who made the sale for me. More
by GLI
Employees Worked With
Shawn McAteer
August 19, 2011
William was great. He was personable and got us the color corolla we wanted. He also called us for follow ups. I would highly recommend William for anyone getting a new car. corolla we wanted. He also called us for follow ups. I would highly recommend William for anyone getting a new car. More
by johnlisac
Employees Worked With
William Mok, William Mok
August 10, 2011
We visited several Toyota dealerships before buying from Copeland. The service was excellent, others did not come close. Allan and Steve did whatever they needed to do to assure we were satisfied. I would Copeland. The service was excellent, others did not come close. Allan and Steve did whatever they needed to do to assure we were satisfied. I would highly recommend Copeland Toyota to others. More
by erinmd
Employees Worked With
Allan and Steve, Steve Buchannan
August 09, 2011
I have solely been going to Copeland Toyota for my car services since 1994! I travel from Swansea to Copeland Toyota in Brockton for all my service needs. That says it all! I currently own a 2007 R services since 1994! I travel from Swansea to Copeland Toyota in Brockton for all my service needs. That says it all! I currently own a 2007 Rav4, but, before that, I owned a 1994 Celica. The Celica is still on the road today (driven by my son), and has over 300,000 miles on it! It still runs like a charm! This is because Copeland Toyota, and them alone, serviced the Celica up until 2007! You will be greeted at the service desks by a friendly and attentive service rep. The waiting room is very clean and comfortable. As Copeland's employees walk on by, you get a smile and hello from each and every one of them. As the service technicians perform service on your vehicle, they do a general inspection, and if they find anything, the service rep discusses it with you. I feel as if they are very thorough, and the services performed are excellent. I have never had to bring my vehicle back because of a mistake or missed issue. Dave, the service manager, is absolutely wonderful. He addresses any concerns promptly and is always a gentleman. I am a very loyal customer because of the fact that I get excellent service at Copeland Toyota. I would highly recommend Copeland Toyota to any of my friends and relatives. I give two thumbs up to them! More
by Margaret Charest
Employees Worked With
Dave, service manager, John, and currently a young gentleman whom I have never had the pleasure of meeting
August 04, 2011
Franco and the rest of the sales team made our car buying experince a pleasure. I visited the dealership several years ago just to get some info. I did not buy a car at that time but was treated so well that experince a pleasure. I visited the dealership several years ago just to get some info. I did not buy a car at that time but was treated so well that it was my first stop when the time came to actually purchase a new vehicle. More
by wstrom
Employees Worked With
Franco Leonard, Franco Leonard
