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Copeland Toyota

Brockton, MA

4.6
692 Reviews

970 W Chestnut St

Brockton, MA

02301

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Showing 692 reviews

August 09, 2011

I have solely been going to Copeland Toyota for my car services since 1994! I travel from Swansea to Copeland Toyota in Brockton for all my service needs. That says it all! I currently own a 2007 R More

by Margaret Charest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, service manager, John, and currently a young gentleman whom I have never had the pleasure of meeting
August 04, 2011

Very happy with Copeland will most likely copmtinue service there even with the increase in cost. Will be looking at new cars shortly and yes Copeland is a first stop.... maybe the new dealer accross t More

by RevMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
August 04, 2011

Franco and the rest of the sales team made our car buying experince a pleasure. I visited the dealership several years ago just to get some info. I did not buy a car at that time but was treated so well that More

by wstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
August 03, 2011

This was an excellent dealership to work with -They were quick and efficient! I would highly recommend them to other people. We had a great experience at Copeland. More

by cars05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Reed and Steve Buchanon, Max Reed, Steve Buchannan
August 03, 2011

Service department personnel are very friendly and service is quick and exactly as promised. Salesman was able to answer any questions I had when I purchased my Prius and follows up periodically. Se More

by billg35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick May, Dick May
August 03, 2011

I would recommend this dealership to everyone I know , I was treated in a professional manner , there wer no games played regarding price of the car etc. I had gone to other dealers prior to Copeland and my More

by bfeeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim (forgot his last name-lives in East Bridgewater)
August 03, 2011

I sorry but I didn't get the name, but I know he is going on active duty with the Air Force within the next few month!! Plus he has a broken foot! More

by Ed Kenney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can not remember his name
August 02, 2011

I had been thinking of a new car for awhile but, didn't knew which dealer to go to when my sister recommended Copeland and Tony Petti I made an appointment and was a happy person that my experience was More

by Janis Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Petti (salesman), Carlos helped and Woman in Fnance (Linda?), Carlos Cabral, Tony Petti
August 02, 2011

I purchased my 2005 Prius at Copeland and have come to Copeland for service ever since. I'm always happy with the friendliness and politeness of the employees. My car is always ready when promised. I h More

by esotkowitz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
many different service representatives
August 02, 2011

I like the dealership, service managers and quality of work. However, paying almost $45 for an oil change and filter is a little bit over the top. When the recommended oil change interval was 3000 miles More

by Enil55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Gloddy
Aug 05, 2011 -

Copeland Toyota responded

Thank you for sharing your experience with us online. Unfortunately, the price of oil has increased tremendously over the last few years. As a result, the price of our oil changes have been impacted, but they are still competitively priced. The quality of our oil change is also higher than many aftermarket options. We use only Genuine Toyota motor oil and filters, which are specifically designed to protect your Toyota vehicle. In addition, we include a complimentary multi-point inspection and the topping off all fluids with all of our oil changes. For more information check out our oil change facts page on our web site: http://www.copelandtoyota.com/displayContent.asp?keywords=oilchange We appreciate your business.

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