Copeland Toyota

This is the 2nd car I bought from Copeland. Both times were free of high pressure sales pitches. Buying a car from Copeland is stress free. were free of high pressure sales pitches. Buying a car from Copeland is stress free. More

I walked into Copeland Toyota hoping for a great experience- from what I had heard, everyone there was professional and kind and would treat me well. What I took from there was quite the opposite. A experience- from what I had heard, everyone there was professional and kind and would treat me well. What I took from there was quite the opposite. At first, Bob Curry seemed kind when my friend and I were first introduced to him. He took the time to listen to me as I explained to him my financial situation and that I was not in the position to buy a new car, that I had to look into a used vehicle. He listened to us and seemed to understand just what I wanted- he even showed me a beautiful used Corrolla. After just a half hour I sensed he was starting to not be so kind. He was especially unkind when I introduced the idea that my Uncle would be helping me (via the phone, because he does not live close), because has extensive knowledge of cars having owned his own dealership. Long story short, his manner changed, he was no longer polite or kind, and plain rude. I am SO happy to say I will be leasing a vehicle from another Toyota dealership with much much friendlier service. I'll be sure to let Bob Curry know we got the deal he told my Uncle we never would. More

We have had two great experiences with Copeland Toyota. We bought our 2008 Highlander Hybrid from Copeland and we just bought a used 2013 Highlander Hybrid from them. Bob Curry was wonderful from start to We bought our 2008 Highlander Hybrid from Copeland and we just bought a used 2013 Highlander Hybrid from them. Bob Curry was wonderful from start to finish. He met with us and went over the whole car including syncing my husband cell phone with bluetooth and going thru the navigation. He only went thru things that had changed since our 2008 highlander model. Laura Williams went thru our paperwork with us and was extremely friendly and efficient. Bob go our plates and inspections sticker and we were on our way. I would highly recommend going to Copeland Toyota for a car. Everyone we dealt with was friendly and helpful. More

My experience at Copeland Toyota was a great experience and I want to thank Joaquin for helping me out with a suite able car I will recommend him to others. Thanks again for your business ! and I want to thank Joaquin for helping me out with a suite able car I will recommend him to others. Thanks again for your business ! More

Car dealerships seriously give me anxiety. I have been to xxxx and back, to over 10 other dealerships (no joke- they were all xxxx) to find the right car and price, and I finally had a no hassle, stress free xxxx and back, to over 10 other dealerships (no joke- they were all xxxx) to find the right car and price, and I finally had a no hassle, stress free experience with Dietrich. I did not think the process could be that simple after what I have been through and I ended up getting a used car I absolutely love for around the price I wanted. I was iffy about buying used, but Dietrich made sure to find me all the details that it was only a 2 year lease and perfect condition- all honesty. I didn't spend a whole day there either, and after being 0-12 at other dealers, I did not want to spend more time than needed. I strongly recommend this dealership, and especially go and see Dietrich!!! He's the man!!! More

Mr Vernell Williams is an exceptional salesperson. He listens to the consumer, possesses empathy, understanding and kindness. He's an extraordinary person and a very knowledgable one. We consider oursel listens to the consumer, possesses empathy, understanding and kindness. He's an extraordinary person and a very knowledgable one. We consider ourselves fortunate to have found him! More

Top Notch experience at Copeland Toyota. Leased a new car and brought an existing car in for service last week. On the lease side, the staff was very knowledgable about the model of car we wanted to lease. and brought an existing car in for service last week. On the lease side, the staff was very knowledgable about the model of car we wanted to lease. Price was very fair and we were able to complete the lease process very quickly. The service department always provides great service. The staff is very friendly and the waiting area comfortable. My car was returned back to me well within the timeframe promised. More

I was in search for a car for my growing family for I was in search for a car for my growing family for months, and I visited over 8 dealerships. My efforts were futile in finding a vehicle that best s I was in search for a car for my growing family for months, and I visited over 8 dealerships. My efforts were futile in finding a vehicle that best suited me and my family. Whether it was sales pressure, price or the lack of customer service, for some reason the 8 dealerships didn't meet my needs. I was referred to Copland Toyota of Brockton and I had a completely different experience. I met with Mr. John Goncalves who listened to my needs and basically narrowed down to the car that perfectly suited my family and I (a Sienna). He let me take the car home to show my wife who immediately fell in love. I went back the same day where I met with Mr. Shahzad Shahab, who with john and I, worked out a price that fit perfect in my budget. I also met with Mrs. Laura Williams who helped with financing of my new vehicle. Everything was effortless and painless. The service adviser, Dan Braceros, was most helpful detailing the cars service history since it was a used vehicle. He also took the time with my wife to explain all of her 1000 questions. The Copland team was outstanding, the best experience I ever had buying a car. The process was made simple by everyone involved. I would refer anybody who is in the market for a new vehicle, even if it is just to stop by and sit down with one of Copland’s Guys before making a final decision on a new car. More

I went to Copeland Tpyota because of a great referral from a friend who also bought at Copeland. I could not have asked for a better experience buying my new Toyota Forerunner! I started the process from a friend who also bought at Copeland. I could not have asked for a better experience buying my new Toyota Forerunner! I started the process with Meghan in the customer service department. She was informative and patient with my endless list of questions about the vehicle alternatives and pricing levels. I then dealt with Max Reed on finalizing my deal including the appraisal of my trade. Max was very knowledgable and gave me a great price for my trade! Max got me into the car that I wanted for the price I wanted to pay! And finally, Freddie! He explained the entire car to me along with setting up my cell phone on the bluetoooth. Freddie also took the time to activate my Toyota Roadside Assistance. Freddie was very knowledgable as well. Freddie even asked that I keep in touch with him after the sale and said he woudl be more than happy to set up my service appointments for me! Everyone at Copeland made the process simple and completely enjoyable!!!! More

Extremely happy with William and the service he provided to me during my purchase. We are in the process of possibly buying another vehicle with William within the next few days. He's the best... to me during my purchase. We are in the process of possibly buying another vehicle with William within the next few days. He's the best... More