Copeland Toyota

Wonderful Experience! My wife and I arrived unannounced at Copeland Toyota looking to test drive a particular vehicle we were interested in. We were greeted outside on the My wife and I arrived unannounced at Copeland Toyota looking to test drive a particular vehicle we were interested in. We were greeted outside on the lot by salesperson, Carlos Cabral. From the beginning, Carlos presented as being professional and accommodating. Carlos got the keys for the vehicle and allowed us to test drive the vehicle. After the test drive, My wife and I went inside the dealership with Carlos and negotiated a fair deal on the vehicle. Tony in finance also showed patience and professionalism. Carlos demonstrated patience and a real understanding for what stressors come along with purchasing a vehicle. At pickup, Carlos was there to greet my wife and took the time to explain and demonstrate how the cars technology components work and features of the vehicle. The car came in immaculate detailed condition! My wife and I appreciate the "above and beyond" that Carlos showed in ensuring we had a pleasant and stress free experience in purchasing a vehicle. Copeland should be thankful they have a salesperson like Carlos! Again thank you Carlos for showing us that purchasing a vehicle can be an enjoyable and pressure free experience. If you are looking for someone who is patient and professional and takes pride in their work, go see Carlos Cabral at Copeland Toyota! More

Our Experience with Copeland Toyota was AWESOME !!!!!!!!!!!! We where met at the door by a sales person who was polite and greeted my wife and I with professionalism. We knew what vehicles we wanted to look at a We where met at the door by a sales person who was polite and greeted my wife and I with professionalism. We knew what vehicles we wanted to look at and he was more than happy to show us the vehicles. My wife picked the vehicle she liked, Next thing we knew we where in the vehicle going on a test drive. On our test drive we notice the brakes making some noise, after we returned we talked about the vehicle and my wife really liked it. Copeland salesperson had the brakes repaired (new pads and rotors turned) pretty much 2/3's of a brake job at no cost to us. I like to see another dealership beat that ! They gave us fair market value for our 2007 Chrysler 300 so after signing papers and waiting for the brakes to be done which wasn;t long my wife drove home in her new 2011 Toyota Rav4, Copeland Toyota Rocks !!!!!! More

Phenomenal Service Erik Thompson & the Copeland Toyota staff put me at ease when it came buying my first car. I wasn't sure what to expect when I walked through the door Erik Thompson & the Copeland Toyota staff put me at ease when it came buying my first car. I wasn't sure what to expect when I walked through the door, but the anxiety of making such a big purchase vanished in a matter of minutes thanks to the guys at Copeland. Erik, in particular, was extremely helpful, as he laid out the entire process in a very simple manner, allowing me to feel comfortable every step of the way. When it comes to buying a Toyota, I don't plan on going anywhere else. More

First Brand New Car! My husband and I had been looking around for my next car, but hadn't really considered Toyota until we drove through the lot and saw the 2014 Corolla. My husband and I had been looking around for my next car, but hadn't really considered Toyota until we drove through the lot and saw the 2014 Corolla. This was my first time buying a brand new car, and my first time going through the whole sales process and Erik really put us at ease. He answered all of our questions even the ones we didn't know to ask. We didn't know we'd be purchasing the car that day but I am so happy we did. Thanks Erik! More

First major purchase I went in after looking at a few other dealerships and was pleased right off the bat. From the appearance to how well we were treated right after ente I went in after looking at a few other dealerships and was pleased right off the bat. From the appearance to how well we were treated right after entering the building I had a good feeling about this dealership. Being my first major purchase i had a lot of requirements and had a good idea of what i could afford. Not being able to find anything I opted to leave but Erik in sales (the one who sold me the car) convinced me to take one good look around where I found the perfect car. Overall I really do like everything about this dealership. Because his full name isn't on the list Erik Thompson was the one who sold me the car. More

Even my wife was impressed, and she's never happy!!! I had Erik Thompson as my sales person. He was very professional and made me feel comfortable through the whole entire process. Even my wife was impre I had Erik Thompson as my sales person. He was very professional and made me feel comfortable through the whole entire process. Even my wife was impressed, and she's never happy!! I went in looking for a Camry, but ended up getting a Corolla Sport. I saved myself time and money by working with Erik and the rest of the Copeland staff. Thank you so much Eric!!! And thank you for the snickers bar!!! More

First time Toyota buyer. Everyone was great.From Sales to Finance to departure the experience may have been the best ever received in buying a new car. We travelled a long w Everyone was great.From Sales to Finance to departure the experience may have been the best ever received in buying a new car. We travelled a long way because of their reputation,too! Could have gone local buy Copeland was well worth it. More

Great experience purchasing from this great dealership Everyone at Copeland Toyota was very helpful in making the process of buying my first new car hassle-free and exciting. Shahzad found the exact car I Everyone at Copeland Toyota was very helpful in making the process of buying my first new car hassle-free and exciting. Shahzad found the exact car I was looking for and the dealership had the car ready for me when I came to finish up the paperwork that was already prepared by Max. Melvin, Mario, and Freddie made the process go quickly and made sure everything was finished and my expectations were fulfilled before I drove away. More

Excellent customer service We were greater by Carly Lam Le and she was exceptionally knowledgeable and personable. She new her facts and was attentive to our needs. For our l We were greater by Carly Lam Le and she was exceptionally knowledgeable and personable. She new her facts and was attentive to our needs. For our last Toyota we dealt with a local competitor and had a horrible experience and Copeland out surpassed the other dealership. I have already recommended this dealership to friends and family More