Copeland Toyota

Great Dealership, great car, GREAT EXPERIENCE The sales rep was extremely knowledgeable and did not try and force a car on me. When I had made the decision to lease the staff could not have been The sales rep was extremely knowledgeable and did not try and force a car on me. When I had made the decision to lease the staff could not have been any more helpful explaining the process and the details of the financing. Once I received the car the salesman went over each accessory and made sure I fully understood what each button and lever did in the car. He made sure all of my questions were answered and then to my surprise followed up with me a week later to make sure everything was OK with the car. More

got what i wanted i was looking for a used toyota in my price range needed something reliable erik thompson helped me find what i wanted and was very helpful in get me i was looking for a used toyota in my price range needed something reliable erik thompson helped me find what i wanted and was very helpful in get me what i needed i recommend toyota copeland and if you want a good sales n leasing consultant c erik no pressure down to earth good person More

Easy vehicle buying experience We purchased a 2015 RAV 4 with salesman Homar Rodrigues who was very easy to work with and very personable. He was knowledgeable of the vehicle and i We purchased a 2015 RAV 4 with salesman Homar Rodrigues who was very easy to work with and very personable. He was knowledgeable of the vehicle and it's features and assisted us with the complete car buying experience. This was our 4th purchase of a vehicle from Copeland Toyota and we were happy to be able to get the vehicle we wanted at the price we were looking to pay. Thank you to Homar for a positive car buying experience. More

Amazing experience!!!!!!! Rommy I was looking for a 2015 Camry and the Copeland Toyota dealership exceeded my expectations. The salesman Mr. William Mok was very professional Rommy I was looking for a 2015 Camry and the Copeland Toyota dealership exceeded my expectations. The salesman Mr. William Mok was very professional, courteous, knowledgeable, making my experience a remarkable one. He worked with me through the whole process, answering all my questions. I was very pleased with the deal. The negotiation was fair and respectful. I will definitely buy another car from the dealership again Great Job Mok More

Erik Thompson..A Terrific Car Buying Experience at Copeland! Buying a car can be such a hassle and haggling affair but not at Copeland Toyota! Erik Thompson was my salesperson, Mario Rocha my business mgr and a Buying a car can be such a hassle and haggling affair but not at Copeland Toyota! Erik Thompson was my salesperson, Mario Rocha my business mgr and along with their managers Steve and Shahzad made buying my 2015 4Runner Trail Premium a great experience and satisfying purchase. The environment is friendly and I never felt any pressure, they all combined to help me get the 4Runner best suited for me by showing me the models, asking me questions about how I would use the vehicle and the options. I've bought Land Rovers, GMC's, Mitsubishi's and Harley Davidson's and most salespeople do not know their product, but Erik and the Copeland people do. We can't say enough about the experience and I would recommend anyone to just go there and be confident for a great deal and terrific experience. Thank you all, JW More

Awesome Experience!!!! This will be our 3rd vehicle from Copeland Toyota. Each time we've worked with William Mok and his service is truly exceptional! He was personable and This will be our 3rd vehicle from Copeland Toyota. Each time we've worked with William Mok and his service is truly exceptional! He was personable and very patient with us. We arrived last minute on Sunday and he stay even until after closing to help us out. He took care of us very well. Mario was quick and concise. He went through all the paperwork very thoroughly. Thanks again guys! More

Good service. Your service was very good because we like the service and we also like the honda insight and when we bought this car the price was reasonable. When t Your service was very good because we like the service and we also like the honda insight and when we bought this car the price was reasonable. When the front light was not bright we went to the dealership and they fixed it right away.Thanks for your service. More

Great Service from Erik Thompson and the team. Leased 2 Camrys for my company and they were right on top of everything. They gave me the advertised price with now hassles. They even offered to deli Leased 2 Camrys for my company and they were right on top of everything. They gave me the advertised price with now hassles. They even offered to deliver the cars at no charge. Will do business with them again. More

Erik Thompson! My wife and I needed a car quickly and had visited a few dealerships. Copeland is close by and Toyota a good brand .Erik's polite demeanor made it an My wife and I needed a car quickly and had visited a few dealerships. Copeland is close by and Toyota a good brand .Erik's polite demeanor made it an easy decision to sit and chat with him regarding a purchase.Once we discussed our parameters he conferred with a sales manager(Jay?) and a used model with only 26,000 miles was suggested.That's what we bought! It need 2 new hubcaps. Erik ordered up 4 and when they didn't fit , he re-ordered the proper hubcaps ,keeping me constantly updated. Erik had indicated ,when asked, that he had been selling cars for a year or so. From what my wife and I could see, he has taken naturally to the business and will have a successful career.He is respectful and attentive.Copeland is lucky to have him on their floor. More

New Camry lease from Erik Thompson! Great Experience!! I came in to buy a used car because my old car was totaled. After having several bad experiences at other dealerships, having people trying to harass I came in to buy a used car because my old car was totaled. After having several bad experiences at other dealerships, having people trying to harass me into buying a car from them, it was a breath of fresh air to be greeted by Erik Thompson. It was great to get to know him, and he ended up getting me into a brand new Camry with a lease, at less than I wanted to pay. I was a little hesitant about leasing at first, but he explained the terms to me and answered all of my 20 plus questions with confidence. He and the finance manager fought to get me approved for a loan, and he even called my insurance agent to get them to move a little faster on the project. The service was second to none. Once the loan was approved, I was driving the car home within a half an hour. During this time, Erik explained the maintenance and service package, and even gave me a full tour of the dealership. He even followed me home in the rental car I had been using at the time. All of this after 3PM on a Friday. Everyone else had left for the night when we finished. To Copeland leadership: Erik is a huge asset to your organization. He is dedicated, and friendly, and makes people feel comfortable, instead of pressured. He did a great job and he has made a customer for life through this sale! More