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Copeland Toyota
Brockton, MA
966 Reviews
Finding the right vehicle should feel exciting, not overwhelming. At Copeland Toyota, we’re here to make your experience simple, personal, and tailored to you.
Proudly serving Brockton and the South Shore since 1970, we offer a wide selection of new Toyota models and quality pre-owned vehicles, along with flexible leasing options, financing solutions, and dependable service.
Whether you’re shopping in person or remotely, our team is committed to providing helpful guidance, transparent communication, and a low-pressure experience from start to finish. Our goal is to help you find the right vehicle and explore financing options that fit your needs and budget.
From our beginnings on Main Street to our renovated West Chestnut Street dealership, we continue to grow while keeping our customers at the heart of everything we do.
From your first visit to every mile ahead, Count On Copeland.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 966 reviews
August 13, 2025
Great job love it nice people cold water tv really recommend to my families and friends recommend to my families and friends More
by Barros
August 13, 2025
Bought many cars here! Love Toyotas. Copeland Toyota is great! The Sales Consultant was great! Bought a 2025 Corolla Cross! I really like it, has all the features I wa Love Toyotas. Copeland Toyota is great! The Sales Consultant was great! Bought a 2025 Corolla Cross! I really like it, has all the features I wanted and the price was good. More
by campuja
Employees Worked With
Joseph Ambroise
August 13, 2025
Why We are giving a high CSAT rating to Copeland Toyota – Brockton, MA We’ve been minivan drivers since 1994 and just bought our fifth in June from Copeland Toyota for the first time. Since 2006, our l – Brockton, MA We’ve been minivan drivers since 1994 and just bought our fifth in June from Copeland Toyota for the first time. Since 2006, our last three have been Toyota Siennas—for dependability, service, and comfort. Price matters to us, and every dollar saved goes toward our special-needs son’s future, so we research thoroughly and visit multiple dealerships. At Copeland Toyota, Joe Cordero and Steve Brennan stood out. They were upfront, genuine, and respectful. We deducted that between them, they have over 30+ years of combined experience at Copeland. My wife and I agreed that 15 years x2 probably means the dealership is doing something right. We received a fair trade-in quote (ultimately sold privately) and, unlike other places, they didn’t hold our keys and registration hostage to pressure a sale and deposit after assessing the our 2016 200K miles minivan. Based on our research, the “Wind Chill Pearl” Sienna Limited with Macadamia interior we ultimately bought wasn’t in stock anywhere within 100+ miles. Joe and Steve told us this immediately and, within 24 hours, we received a call from the owner of Copeland outlining a clear plan to get it. Financing also turned out to be competitive after we told Finance Manager Marcenel Charles that Toyota’s initial rate wasn’t going to cut it. Overall, our customer experience was smooth and competitive. What truly inspired us to write this review was when the van was ready—late in the day on the Friday of July 4th weekend—Steve Brennan, with his wife following in their own car, drove it 60+ minutes from Brockton MA to our home, then 60 minutes back to Brockton. If you want a transparent, professional, and customer-focused buying experience, Copeland Toyota delivered for us. The attached picture is of Deandre Sims, me, my son Will, and Steve Brennan More
by Pull Your Weight
Employees Worked With
Steve Brennan, Joe Cordero, Marcenel Louis Charles, and DeAndre Sims
August 06, 2025
I worked with Carlos, and he was very nice and knowledgeable. I also thought Carleen who I did final paperwork with was wonderful. Great teamwork! knowledgeable. I also thought Carleen who I did final paperwork with was wonderful. Great teamwork! More
by Colleen
Employees Worked With
Carlos & Carleen
August 06, 2025
People working there are great ,the site is very complicated to log in ,the wait is very long for some easy service,like oil change and inspection.should be managed better for scheduling also no inc complicated to log in ,the wait is very long for some easy service,like oil change and inspection.should be managed better for scheduling also no incentive for regular clients. More
by Rafik
Employees Worked With
Omar
August 06, 2025
I feel like Everything went well thank you see you soon. I enjoyed the service I enjoyed the service More
by gracie21124
August 06, 2025
This dealership is very flexible, accommodating and understands my concerns. Although Mike has been my representative for the past few visits, I find everyone that works at Copeland Toyota to be kind a understands my concerns. Although Mike has been my representative for the past few visits, I find everyone that works at Copeland Toyota to be kind and helpful. Many thanks to all of you! Pat Nunn More
by Trishappleby
Employees Worked With
The administrative assistants are all welcoming and helpful .
August 05, 2025
Hello, The price is very expensive for the services. Sometimes the services are not done well. Thanks, Gilberto Mendes Sometimes the services are not done well. Thanks, Gilberto Mendes More
by Vianandrade
August 04, 2025
Everything went well I will come back anytime my next trip will be my tires which Will be soon trip will be my tires which Will be soon More
by mguelce
