Copeland Toyota
Brockton, MA
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Even my wife was impressed, and she's never happy!!! I had Erik Thompson as my sales person. He was very professional and made me feel comfortable through the whole entire process. Even my wife was impre I had Erik Thompson as my sales person. He was very professional and made me feel comfortable through the whole entire process. Even my wife was impressed, and she's never happy!! I went in looking for a Camry, but ended up getting a Corolla Sport. I saved myself time and money by working with Erik and the rest of the Copeland staff. Thank you so much Eric!!! And thank you for the snickers bar!!! More
First time Toyota buyer. Everyone was great.From Sales to Finance to departure the experience may have been the best ever received in buying a new car. We travelled a long w Everyone was great.From Sales to Finance to departure the experience may have been the best ever received in buying a new car. We travelled a long way because of their reputation,too! Could have gone local buy Copeland was well worth it. More
Great experience purchasing from this great dealership Everyone at Copeland Toyota was very helpful in making the process of buying my first new car hassle-free and exciting. Shahzad found the exact car I Everyone at Copeland Toyota was very helpful in making the process of buying my first new car hassle-free and exciting. Shahzad found the exact car I was looking for and the dealership had the car ready for me when I came to finish up the paperwork that was already prepared by Max. Melvin, Mario, and Freddie made the process go quickly and made sure everything was finished and my expectations were fulfilled before I drove away. More
Excellent customer service We were greater by Carly Lam Le and she was exceptionally knowledgeable and personable. She new her facts and was attentive to our needs. For our l We were greater by Carly Lam Le and she was exceptionally knowledgeable and personable. She new her facts and was attentive to our needs. For our last Toyota we dealt with a local competitor and had a horrible experience and Copeland out surpassed the other dealership. I have already recommended this dealership to friends and family More
HONESTY AND INTEGRETY very disappointed, I say no to recommended at what I experienced on July 10th 2014. I drove with water gushing in from under the dash. sales person Ma very disappointed, I say no to recommended at what I experienced on July 10th 2014. I drove with water gushing in from under the dash. sales person Martin Walsh took my order. it was around 9:30am, he said it would not be long. he said it looks like its the air condition water built up. after sitting for an hour I got up to walk around a bit. at about 11:am as I walked I noticed my car sitting outside. I looked at it and it was never worked on yet. I brought it up to Mr. Walsh, he said they ( the techs ) should of been seen. If I didn't see for myself, I would of been charged two or more hours. But Mr. Walsh n knew, not too charge me. WHAT DO YOU THINK DISHONEST OR WHAT. YOU TELL ME. ANTHONTRA99@GMAIL.COM RALPH ALBANESE More
Above and Beyond My salesperson William Mok really cares about his customers. He goes above and beyond what other sales reps would do. He is very honest and helpful. H My salesperson William Mok really cares about his customers. He goes above and beyond what other sales reps would do. He is very honest and helpful. He even helped me to return my leased vehicle and return my plates after purchasing my Camry. He comes in on his days off to help with the vehicle purchase and calls days later to check in on you and see if you have any questions or concerns. Who else does that? All of the personnel at this dealership are extremely helpful and friendly ... I highly recommend this dealership for new or certified pre owned vehicles. This is the second car I have purchased from this dealership. I shopped them last after dealing with 3 other high pressure annoying dealerships. More
Great experience My overall experience with buying my new car at Copeland Toyota was great! George was able to locate exactly the model and color of the car I wanted My overall experience with buying my new car at Copeland Toyota was great! George was able to locate exactly the model and color of the car I wanted in a prompt fashion and the price couldn't be beat. He was amazing! Laura kindly assisted me with all the paperwork, making the process effortless. On the day I picked up the car, Max helped me go over some of the complicated workings of the new car's technical features. I would highly recommend Copeland Toyota and plan on doing business with them for many years to come! More
Great Experience I was a first time new car buyer. All of my previous cars were purchased used from junk yards. I went in thinking of buying an older car since I did w I was a first time new car buyer. All of my previous cars were purchased used from junk yards. I went in thinking of buying an older car since I did want a huge monthly payment. After working with Homar Rodriguez and reviewing my options I was able to lease a brand new 2014 Toyota Corolla and stay within my budget. I admit at first I was a skeptic about leasing but, with Homar's knowledge he was able to open my eyes to the option of leasing and he was right...it was the best option for me. I love my first new car and Copeland Toyota made this experience as easy as possible. I will definitely be back to either continue leasing or purchasing my next vehicle. More
Horible experience Horrible experience I had when I wanted to buy 2014 FJ Cruiser. They going to give you thousands less for your trade compering to other dealerships an Horrible experience I had when I wanted to buy 2014 FJ Cruiser. They going to give you thousands less for your trade compering to other dealerships and want to get sticker price for their vehicle. Who pays sticker these days? I never going to shop at this dealership again. Alex More
New Highlander Purchase I was very pleased with my buying experience at Copeland Toyota. I must have dealt with at least 6 people by the time my purchase was complete and ea I was very pleased with my buying experience at Copeland Toyota. I must have dealt with at least 6 people by the time my purchase was complete and each one as polite, and helpful as the last. Max Reed was a standout and so friendly and knowledgeable. I felt very comfortable that I was getting a great deal, with no pressure. Jean helped where necessary and was very kind and helpful whenever needed. The owner, Todd, was present and oversaw the whole deal from start to finish. Gido handled the financing (usually boring) paperwork part with ease and swiftness and great personability. I highly reccomend the car buying experience with this team, and they truly do work like a team. More