Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Toyota
Brockton, MA
966 Reviews
Finding the right vehicle should feel exciting, not overwhelming. At Copeland Toyota, we’re here to make your experience simple, personal, and tailored to you.
Proudly serving Brockton and the South Shore since 1970, we offer a wide selection of new Toyota models and quality pre-owned vehicles, along with flexible leasing options, financing solutions, and dependable service.
Whether you’re shopping in person or remotely, our team is committed to providing helpful guidance, transparent communication, and a low-pressure experience from start to finish. Our goal is to help you find the right vehicle and explore financing options that fit your needs and budget.
From our beginnings on Main Street to our renovated West Chestnut Street dealership, we continue to grow while keeping our customers at the heart of everything we do.
From your first visit to every mile ahead, Count On Copeland.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 966 reviews
October 31, 2025
I’ve bought 3 cars there That says it all very few complaints Cost is always a factor complaints Cost is always a factor More
by Jmhknight
October 30, 2025
I bought a 2024 grand highlander, the sales person was very helpful, 6 days later my wife had to bring the vehicle back to the dealer for the inspection sticker, the low pressure tire light was on, she to very helpful, 6 days later my wife had to bring the vehicle back to the dealer for the inspection sticker, the low pressure tire light was on, she told the service technician at the service department to please check it out, she had to wait over 3 hours just for the inspection sticker!! And no one did anything about the pressure light, they weren’t polite, helpful, never mind friendly, that department needs to get better! In 2016 I bought from the dealer a toyota sienna and also had a bad experience with the service department!!!! More
by zacapa59
October 14, 2025
I bought a Toyota Tacoma from Carlos Bautista. He was very friendly and knowledgeable. He made the process very easy. I would definitely recommend him if you are interested in buying a Toyota. Th He was very friendly and knowledgeable. He made the process very easy. I would definitely recommend him if you are interested in buying a Toyota. This was a great experience at a car dealership. More
by paulkowaleski04
October 10, 2025
Easy to do business with. I was looking for a Tacoma with a combination of features that weren’t widely available. Copeland Toyota didn’t have the truck, but they found one I was looking for a Tacoma with a combination of features that weren’t widely available. Copeland Toyota didn’t have the truck, but they found one for me without all the hassle and conditions that other dealers wanted before they would look for one. More
by dlee388
Employees Worked With
Ahmed Shah
October 09, 2025
The staff are very helpful and the review process on work performed is very transparent. Very professional atmosphere. Would highly recommend the Service Department. performed is very transparent. Very professional atmosphere. Would highly recommend the Service Department. More
by Jack
Employees Worked With
Christian Ventura
October 08, 2025
I am on my 5th car with Copeland and we are talking Decades of going to them for service too! They keep my car running smoothly and are the ones to go to when I have any issues. I will never go anywher Decades of going to them for service too! They keep my car running smoothly and are the ones to go to when I have any issues. I will never go anywhere else. More
by Abreumaria64
Employees Worked With
Michael Harrop
October 08, 2025
My salesman for the car, was very professional, very friendly and courteous.. He was very thorough in pointing out different things in the car for me. friendly and courteous.. He was very thorough in pointing out different things in the car for me. More
by Cindy guarino
Employees Worked With
Andrade Sims
October 07, 2025
I had a great experience purchasing my vehicle last week. I was greeted at the front door by 2 very nice men, and once inside I worked with Hamilton Andrade to test drive and choose the car I wanted. Once I was greeted at the front door by 2 very nice men, and once inside I worked with Hamilton Andrade to test drive and choose the car I wanted. Once I decided I had the pleasure to meet the sales manager, Joe Cordeiro and business manager, Carli, was warm, friendly and very efficient. The entire experience was an A+++ More
by debbicoran
Employees Worked With
Hamilton Andrade, Joe Cordeiro, Carli
