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Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.8
953 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 953 reviews

September 17, 2026

Been going to Copeland for about 30 years! Never had an issue with them! Dave McCormack has been wonderful More

by gilljack46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2026 -

Copeland Toyota responded

Thank you for your long-term loyalty to Copeland Toyota. We appreciate your continued trust in our team.

September 17, 2026

Everything went well, but they didn't tell me all the documents I needed to bring to get the lona car.So things went a little slower. They also did not examine the loaner car when I got back, which made More

by Lou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Somebody named Michael
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Sep 17, 2026 -

Copeland Toyota responded

Hello. We appreciate you taking the time to share your positive review and feedback! We’re pleased to know everything went well overall and that our Service Team took care of your vehicle. Please don't hesitate to stop by Copeland Toyota again if we can be of any further assistance.

September 17, 2026

They are friendly and helpful. They do what they can to get to a yes. More

by sgold49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gill
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Sep 17, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's efforts. We appreciate your feedback and support of Copeland Toyota.

September 10, 2026

They are honest when accessing work your vehicle needs. I have nothing more to add ti my comment. More

by afiola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Does not apply
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Sep 10, 2026 -

Copeland Toyota responded

Thank you for recognizing our honesty in assessing your vehicle's needs. We appreciate your trust in Copeland Toyota.

September 10, 2026

Everyone is friendly, NOT pushing and helpful . It’s very easy to get an appointment with service and the customer service department is always helpful. More

by lifeasitis777@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Beals
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September 09, 2026

They are very efficient in their scheduling times. They get work done quickly and they provide flexible payment options for big repairs. More

by Sturmb7557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Charess
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Sep 10, 2026 -

Copeland Toyota responded

Thank you for recognizing our efficient scheduling and payment options. We appreciate your feedback about Copeland Toyota.

September 06, 2026

Very professional. people are friendly and thorough. They are time conscious. Very highly recommend their service department. More

by Fern66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael hollop
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Sep 07, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your recognition of our team's professionalism and timeliness.

September 05, 2026

I brought my car in for an unusual electrical problem in the rear lights and Copeland took care of the issue. Price to fix was better then I expected. More

by jimba4100
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam Bozza
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Sep 05, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with the electrical repair at Copeland Toyota. We're glad the pricing met your expectations. We appreciate your feedback.

September 03, 2026

My only issue was not being provided a loaner car while my car was there More

by redsoxfan727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service department
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Sep 03, 2026 -

Copeland Toyota responded

We appreciate you sharing this review. Here at Copeland Toyota, it is always our goal to provide five-star service for our guests. If you'd like to further discuss the availability of our loaner vehicles, please don't hesitate to reach out to me. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

September 03, 2026

The people I dealt with were fantastic. They were very helpful, and attentive. I would highly recommend them to anyone looking for a car service. More

by Tkeating1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback about our helpful and attentive team.

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