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Copeland Toyota

Brockton, MA

4.8
900 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 900 reviews

July 24, 2025

Really got fast service which I wasn't expecting because it was a Friday. Thank You More

by Julienevil
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
DAVE WALSH
Jul 24, 2025 -

Copeland Toyota responded

We appreciate your positive feedback on our service at Copeland Toyota. Wishing you all the best ahead.

Jul 24, 2025 -

Copeland Toyota responded

We appreciate your positive feedback on our service at Copeland Toyota. Wishing you all the best ahead.

July 23, 2025

I’ve been coming to Copeland Toyota for approximately 14 years. The people that work there are very kind and always helpful. More

by Cars
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Harrop
Jul 23, 2025 -

Copeland Toyota responded

Thank you for being such a loyal customer to Copeland Toyota. We're glad our team continues to provide helpful and kind service.

July 18, 2025

From the sales staff to the managers to the finance team, everyone was very friendly and helpful. More

by Tspinetti
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brett Ellis, Kevin Chicoine,
Jul 19, 2025 -

Copeland Toyota responded

We’re grateful to hear that our team made your experience a good one at Copeland Toyota. Thank you for sharing.

July 16, 2025

I purchased 2 SUVs and 1 pickup truck and the last SUV I had to wait 8 months for it. Although manufacturing may not be in their control, they consistently told me that my delivery date was pushed back seve More

by Whblacksr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 01, 2025 -

Copeland Toyota responded

Hello, We aim to provide the best possible customer service for all of our guests. I’d appreciate the chance to connect with you regarding your wait time and the delivery of your vehicle. If you would like to discuss this further, please don't hesitate to reach out to me. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

July 03, 2025

Worst i have ever encountered. My 2023 Tundra platinum has been back over eight times. I dropped off my truck the night before. It was finally looked at 4pm the next day. They cha More

by N999ej
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Service Time
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Recommend Dealer
No
Employees Worked With
David in service
June 26, 2025

Copeland was very helpful when my previous car suddenly died and I was in the position of having to purchase a new one immediately. They have been good with service appointments so far. More

by norma
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Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 27, 2025 -

Copeland Toyota responded

We're glad we could assist you during a challenging time. It's great to hear our service team has been meeting your expectations. Thanks for choosing Copeland Toyota.

June 25, 2025

Staff is courteous and helpful, always trying to answer any questions or concerns. I have had my car serviced once and it was done in a timely manner. More

by rlgallagher1
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Recommend Dealer
Yes
Employees Worked With
Freddie, Ricciardi
June 25, 2025

I love Copeland Toyota in Brockton Mass I bought my first car after graduating from college in the eighties and I just bought maybe my last car this week The staff is so professional and patient answ More

by cbelton2324
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mr George Khoury,me Stephen Brennan
Jun 25, 2025 -

Copeland Toyota responded

We truly appreciate your loyalty over the years. Thank you for choosing Copeland Toyota once again; it means a lot to us. Best wishes with your new Toyota!

June 23, 2025

Had a recurring problem with my AC in the sienna. Was a big problem and they had to make a major overhaul of the system. The Van was under warranty and I am grateful for their work. However two years More

by Hossam.gabri
Workmanship
Recommend Dealer
No
Employees Worked With
Tina
June 23, 2025

Fantastic and genuine place for trustworthy sales and service people. I got an awesome deal on my Sienna More

by mony_ashish
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Saieed
Jun 23, 2025 -

Copeland Toyota responded

Thanks for the kind words. We're glad you enjoyed your experience at Copeland Toyota with your Sienna deal.

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