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Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.8
959 Reviews
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970 W Chestnut St

Brockton, MA

02301

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Showing 959 reviews

December 11, 2025

Copeland Toyota isn’t your normal car dealership. They make you feel at home and at ease while making an important purchase. I’ve bought my last two trucks with them and will definitely be getting my More

by mkallain27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brennan, John Monteiro, Tony Fontes, and Todd Copland
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Dec 12, 2025 -

Copeland Toyota responded

We appreciate your trust in Copeland Toyota for your truck purchases. It's great to know our team made the process comfortable and straightforward. Thank you for choosing us.

December 09, 2025

Nice waiting room. You know how long you might be there. Good work done in the inspections More

by Janicesundell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2025 -

Copeland Toyota responded

Thank you for recognizing our waiting room and inspection services at Copeland Toyota. We're glad our team provided clarity on wait times and quality work. Your feedback is appreciated.

December 05, 2025

Very friendly staff along with being Efficient and thorough with any service I needed. Kudos! More

by Lisag1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Forry
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Dec 05, 2025 -

Copeland Toyota responded

Thank you for highlighting our team's friendly and efficient service. We appreciate your feedback and your support of Copeland Toyota.

Dec 06, 2025 -

Lisag1063 responded

Your welcome

December 04, 2025

Very pleasant and inviting people to deal with. Made the process of fixing my car very easy and quick More

by kalibuddz214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn forry
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Dec 05, 2025 -

Copeland Toyota responded

We appreciate your feedback about our service at Copeland Toyota. It's good to know our team made your car repair process smooth and efficient. Thank you for choosing us.

December 02, 2025

Outstanding customer service and attention to detail. Always available to discuss any issue. Facility is well run and managed. More

by Joneill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Kaina Alexis
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November 20, 2025

Dealership was under renovation, but it didn't hinder their work or the overall experience at all. Everyone was an absolute pleasure to work with and my cars service was handled same day! More

by ICEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 21, 2025 -

Copeland Toyota responded

We appreciate you sharing your experience with us. Our team at Copeland Toyota works hard to provide efficient service even during renovations. Thank you for choosing us for your car’s service needs.

November 18, 2025

Thanks to Catylun, (Managemdnt) Mark (service) and John (machnic) went above and beyond to resolve the navigation system More

by EaNo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Nov 18, 2025 -

Copeland Toyota responded

We appreciate your feedback about our team’s help with the navigation system. Thank you for choosing Copeland Toyota.

November 16, 2025

Great customer service! Car was ready prior to the state of time. And I love the fact they make a video of the inspection of the car. More

by dr.lori.azzara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one listed assisted me
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Nov 17, 2025 -

Copeland Toyota responded

We appreciate your feedback on our customer service and inspection videos. Our team at Copeland Toyota strives to make your experience efficient and transparent. Thank you for choosing us.

November 16, 2025

The dealership was extremely helpful in solving an electrical problem last week which was handled very quickly More

by mhorgan133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of full name . Steve from service
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Nov 16, 2025 -

Copeland Toyota responded

Our team is glad to hear the electrical issue was resolved quickly. Thank you for choosing Copeland Toyota. We appreciate your feedback.

November 13, 2025

Great dealership,service dept is awesome have been coming here and buying new trucks for quite a years. More

by jack.jacobsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaina Alexis
Print
Nov 14, 2025 -

Copeland Toyota responded

Thank you for being a loyal customer of Copeland Toyota. We appreciate your continued trust in our trucks and service department. Looking forward to assisting you again.

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