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Copeland Toyota

Brockton, MA

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Reviews
Vehicles
4.8
959 Reviews
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970 W Chestnut St

Brockton, MA

02301

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Showing 959 reviews

January 03, 2026

My time and Copeland was a great experience. Mike Harrop from the service department did a great job keeping me updated on the status of my vehicle. He was down to earth and very knowledgeable. More

by mean55machine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrop
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Jan 03, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our service department at Copeland Toyota. We're glad our team kept you informed and made the process smooth. We appreciate your recommendation.

January 01, 2026

Very helpful for my issue. Resolved very quickly diagnosed challenge and provided transport support from work More

by dhruvasu397
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad our team could assist you efficiently and provide the support you needed. Your satisfaction is important to us.

December 31, 2025

I purchased a Toyota Carolla Cross recently, the whole process went smoothly and now I have a new car to call my own. More

by lbvampgirl63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton A and Marcenel Louis-Charles
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Jan 01, 2026 -

Copeland Toyota responded

We're glad to hear your Toyota Corolla Cross purchase went smoothly. Enjoy your new car from Copeland Toyota. Reach out anytime if you need assistance.

December 30, 2025

Staff was very professional, productive, knowledgeable, and very patient with clients. Great doing business with Copeland! More

by mossanto19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamilton
Print
Dec 31, 2025 -

Copeland Toyota responded

We appreciate your kind words about our team. It's good to know you had a positive experience with Copeland Toyota. Thank you for choosing us.

December 27, 2025

Easy to work with when setting up an appointment. Steve Beals was very professional when I explained what the issue was. More

by cdhomer5309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Beals
Print
Dec 28, 2025 -

Copeland Toyota responded

We appreciate your feedback about our team and the appointment process. Glad to hear everything went smoothly with your service needs. Thank you for choosing Copeland Toyota.

December 23, 2025

Service was great but my only concern they never washed my car every time I go there. Other dealers offer that kinf of courtesy to their customer. More

by bhb.fortune64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Walsh
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Jan 27, 2026 -

Copeland Toyota responded

Hello, We appreciate your feedback. We are glad to know that the service was great, but we would like to discuss your review further regarding a car wash. Please contact me at your earliest convenience. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

December 21, 2025

The service agent was very informative and explained each issue that was wrong with the car. He explained my options and was very informative. More

by kaybegod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harrop
Print
December 18, 2025

Fast, easy and great price for my 2025 Camry! Would recommend if you are in the market for a car! More

by Paul
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 18, 2025 -

Copeland Toyota responded

Thank you for choosing Copeland Toyota for your 2025 Camry. We're glad the process was smooth and the price met your expectations. We appreciate your recommendation.

December 17, 2025

It’s very convention to visit dealer from my house, the service is good and people there helpful. More

by n_phan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
December 13, 2025

Copeland Toyota went out of their way to locate the specific car I wanted. Steve Brennan was my sales person. He explained everything I needed to know about the car once it arrived. I have purchase More

by Rudec59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seve Brennan
Print
Dec 14, 2025 -

Copeland Toyota responded

Thank you for being a loyal customer and for your kind words. We appreciate your trust in Copeland Toyota for both sales and service. Our team is glad to assist you with your vehicle needs.

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