
Copeland Toyota
Brockton, MA
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Awful condescending..no help Certified preowned 2013 Rav 4 still under warrant has a water leak they can not find but found the water damage to carpet and jute...Told I have dange Certified preowned 2013 Rav 4 still under warrant has a water leak they can not find but found the water damage to carpet and jute...Told I have dangerous mold and the car is unsafe to drive... $1800.00 estimate..Water damage..mold...I am so angry. I have had the car less than a year and have only put 7000 miles on it...the car has 43212 miles on it. I couldn't morally sell it to anyone .. More
Awful I went to copeland to purchase 2 vehicles. I asked the price on 6 vehicles, never got them. They brought out a rusted rave 4 and told me all vehives r I went to copeland to purchase 2 vehicles. I asked the price on 6 vehicles, never got them. They brought out a rusted rave 4 and told me all vehives rust and I could pay $100 per wheel to buff out. I have never felt so discriminted against as a woman purchasing 2 cars. The sales manager was terrible. In the end I bought 2 cars at another dealer with no issue. I do not recommend this dealership to ANYONE!!! More
Great and no pressure sales associate I just least a new highlander from Copeland Toyota and was assisted by sales associate Rory Mchugh who was very friendly,knowledgeable, and profession I just least a new highlander from Copeland Toyota and was assisted by sales associate Rory Mchugh who was very friendly,knowledgeable, and professional. I can honestly say that this was the first time buying a new car that I didn't feel like I was getting screwed. I felt so comfortable that I went back a week later and again Rory helped my father get into a new car. Thank you Rory. More
Homar made car-buying painless. From first greeting to purchasing, all with no pressure, Homar Rodriguez turned my car-buying experience into a pleasant one. Great customer service. From first greeting to purchasing, all with no pressure, Homar Rodriguez turned my car-buying experience into a pleasant one. Great customer service. Thank you. More
Never ever buy or repair at copeland warning alert !!!!!!!!! Took in my 2015 avalon for right front wheel checkup my car was still under warranty. Dealer claimed to have diagnosed car and found my wheel bearing, Took in my 2015 avalon for right front wheel checkup my car was still under warranty. Dealer claimed to have diagnosed car and found my wheel bearing, drive axle and speeding sensor was bad. Gave me an estimate of $1670 for repairs claiming my car was not eligible for warranty because they suspected the wheel hub nut was tampered with. Now i took car to braintree toyota and the same check was done and all parts were intact. What does this tell u? Never trust copeland u will regret one day and never say u did not read this. Currently filing paper at court. This issue is totally un A merican. The dealer needs to be investigated. More
Friendly, Efficient I found a clean, low mileage Chrysler 300 at Copeland Toyota using Capital One's pre-approval and online Auto Navigator. The Salesman, Stan, was helpf I found a clean, low mileage Chrysler 300 at Copeland Toyota using Capital One's pre-approval and online Auto Navigator. The Salesman, Stan, was helpful and informative. He showed me the car without the "aggressive pitch" and highlighted the functionality of the vehicle. Carleen, the Business Manager, was also fantastic and well-informed. Both of them helped to make my buying experience a happy one. My beautiful new car is like 'Driving Therapy!' :) More
Outstanding experience! We recently visited Copeland Toyota in Brockton to look at the new 4 Runners. We were greeted by Alan Miller. Alan was pleasant, extremely knowledge We recently visited Copeland Toyota in Brockton to look at the new 4 Runners. We were greeted by Alan Miller. Alan was pleasant, extremely knowledgeable and very informative. He showed us exactly what we were looking for and gave us more than we expected for our trade. It was truly the most pleasant, stress free car buying experience we have ever had. Everyone was a pleasure to deal with. I highly recommend buying a vehicle at Copeland Toyota and especially from Alan Miller! Thank you Alan! More
Exceptional I cant say enough about how wondrful our experience was. Our sales person Hai lam was down to earth and just a pleasure to work with! Mario Rocha bui I cant say enough about how wondrful our experience was. Our sales person Hai lam was down to earth and just a pleasure to work with! Mario Rocha buisness Manager was the same. All around service was exceptional! Thank you More
Awesome leasing experience! We had the best leasing experience ever at Copeland Toyota. After several painful experiences at other dealers, this one was a welcome change. Every We had the best leasing experience ever at Copeland Toyota. After several painful experiences at other dealers, this one was a welcome change. Everyone was extremely friendly and nice throughout the whole process. They even delivered our new car to our house! I would highly recommend Copeland to someone looking for a Toyota. More
Horrible They are overpriced and they don't keep their words. The Braintree in Toyota is much better they are really looking out to help you not trying to mess They are overpriced and they don't keep their words. The Braintree in Toyota is much better they are really looking out to help you not trying to mess up your credit. More