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Copeland Toyota
Brockton, MA
656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 656 reviews
January 21, 2016
Wish I'd found them years ago We had been getting our older Toyotas serviced here for a couple of years and have had great customer service and honesty from Mike Mayott. After a ha We had been getting our older Toyotas serviced here for a couple of years and have had great customer service and honesty from Mike Mayott. After a harrowing drive to the service dept., not sure if my old car would make it, Audrey Gloddy was so kind. When it became apparent that it was time to retire our old 4Runner Mike put us in touch with Alan Miller. He was one of the best Sales Consultants we have ever worked with. No pressure, extremely patient and very knowledgeable. He knows cars! This dealership went above and beyond to help us out and we are very appreciative. We'd highly recommend them. Wish we'd found them when I moved to Massachusetts 15 years ago! More
by ThirdToyota
Employees Worked With
Alan Miller, Mike Mayott, Audrey Gloddy
January 21, 2016
Excellent custmer experience at Copeland Copeland happened to have the truck I was looking for. I had been working with a dealer much closer, but didn't have a good experience. Copeland was Copeland happened to have the truck I was looking for. I had been working with a dealer much closer, but didn't have a good experience. Copeland was very patient with my financing and trade in and we were able to put the deal together. No pressure, full disclosure, very pleasant experience. We put all of the facts on the table and they came up with the best deal they could give me. The delivery and follow up visits have been top notch. A bit far from home, but Copeland is definitely my new Toyota spot for sales and service. More
by Tundra from Boston
Employees Worked With
Nha Nguyen, Mario Rocha, Rebecca Raymond
January 13, 2016
Great Experience! This was our first visit to this dealership, we were trying to buy a used minivan from another dealership in that area and made the TWO HOUR trip to This was our first visit to this dealership, we were trying to buy a used minivan from another dealership in that area and made the TWO HOUR trip to possibly buy it...it was a mess!!! So we drove to this wonderful dealership and was greeted by Homar Rodriguez right away, great personality...something we've never experienced before...took all the time we needed..and helped us all that he possibly could and we made the best decision to move forward with our NEW Sienna, he is by far the BEST salesperson we have ever dealt with and this is our SIXTH Toyota lease. Easiest time with the financing part, thanks to Pablo Tavarez for his help with lowering our payment and we appreciated his time and kindness which goes a long way when you are making a huge decision. We would highly recommend this professional dealership..even if you have to travel like we did, they truly care about their customers and will do their best!!! We can't say enough GOOD!!!! More
by linda72
Employees Worked With
Homar Rodriguez, Pablo Taveraz
January 08, 2016
Great Experience.. My wife and I would like to commend Copeland Toyota for assisting us with the purchase of our new vehicle. We had previously leased with Copeland and My wife and I would like to commend Copeland Toyota for assisting us with the purchase of our new vehicle. We had previously leased with Copeland and it was a seamless process. At the end of our lease, we wanted to explore other options, and Copeland's Sales and Leasing Consultant Alan Miller was phenomenal in helping us out. We went in there with completely open minds and Alan was great in just guiding us through our various options and letting us make the choice that was best for us. There was no pressure...just pleasant and frank discussions about the vehicle and purchase/lease options. When we were done, I told Alan that I would recommend anyone I know to him and Copeland...so...what better forum than this. Thank You Copeland and Alan Miller. More
by McCarthy8090
Employees Worked With
Alan Miller
October 15, 2015
Excellent customer service! Because of my experience with a knowledgeable Sales and Leasing Consultant, Alan Miller, I am leasing a beautiful new Toyota Prius C. Alan was friend Because of my experience with a knowledgeable Sales and Leasing Consultant, Alan Miller, I am leasing a beautiful new Toyota Prius C. Alan was friendly, personable, professional, and conscientious. He was very informative, detail-oriented, and patient in dealing with my insurance company. When I left with my new car, I was confident that Alan took care of everything. He even made a follow-up call to me to make sure I was satisfied and all set. I would highly recommend Alan Miller and would definitely conduct business with him at Copeland Toyota in the future!! Cathy More
by retsofac
Employees Worked With
Alan Miller
September 28, 2015
Excellent Service provided by Dave MacComick & Rory Mchughes 100% Service provided by these men.They really care about the Customer two wonder men two deal with with any problem.My wife and I will always be grat 100% Service provided by these men.They really care about the Customer two wonder men two deal with with any problem.My wife and I will always be grateful for the kindness and care they provided us while repairs on our car. Mike & Cathy Connolly More
by zade111
Employees Worked With
Rory McHughes, David MacCormick
September 27, 2015
Great car buying experience! I knew I was going to buy a vehicle and the choice was a Honda or a Toyota. I had previously shopped at two other Toyota dealerships in Dartmouth and I knew I was going to buy a vehicle and the choice was a Honda or a Toyota. I had previously shopped at two other Toyota dealerships in Dartmouth and Raynham but was not pleased with the way I was treated and the sales staff lacked professionalism and knowledge. On a whim, I went to Copeland with my wife and was so pleased with my salesman, Alan Miller. He was knowledgeable, professional and made the car buying experience painless. We never made it to the Honda dealership! Alan made it so easy and the staff. They even stayed beyond closing to work out all the details of the sale. In the end, I purchased a 2015 RAV4 and forgot about the HONDA! More
by Vettedriver
Employees Worked With
Alan Miller
September 10, 2015
Easy Trade-In Had a great experience with both Freddie and Homar Rodriguez at Copeland Toyota. I came in with a trade, wanting to look at 1 specific car. Homar work Had a great experience with both Freddie and Homar Rodriguez at Copeland Toyota. I came in with a trade, wanting to look at 1 specific car. Homar worked very hard to gain not only my business by trying his best to fit my budget, but also gained my trust with his kind and personable attitude. Would definitely refer a friend to this dealership and Homar specificlly. More
by K.Geib
Employees Worked With
Homar Rodriguez, Freddie Rodriguez
September 08, 2015
Great Customer Service I was in the market for a Rav 4 and had a great experience with my salesperson Alan Miller and Steven Robertson. Alan was very professional, knowledge I was in the market for a Rav 4 and had a great experience with my salesperson Alan Miller and Steven Robertson. Alan was very professional, knowledgeable and very kind. It is refreshing to find sales people that treat you with respect and no high pressure BS. I would highly recommend both Alan and Steve to help you find the perfect vehicle. More
by Mae1234545
Employees Worked With
Alan Miller, Steve Robertson
August 21, 2015
Stay away from the "gap warranty bundle" I was told I can cancel the gap warranty bundle which comes with the LoJack system. When I cancelled within the 30 days I called and spoke to Mario ag I was told I can cancel the gap warranty bundle which comes with the LoJack system. When I cancelled within the 30 days I called and spoke to Mario again too make sure I wouldn't get charged anything for canceling the whole bundle and I was told just $50. FYI I also brought this up on the day I purchased the car because I know that LoJack is an item that needs to be installed in the car that's another reason why I asked. Terrible service and I just referred a friend to buy a car from their before this whole incident. More
by Andrew R
Employees Worked With
Mario Rocha
