Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Toyota
Brockton, MA
692 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 692 reviews
February 24, 2018
Amazing I will recommend everyone I know looking for a car to buy or lease to go to Copeland. Bill Thomas is amazing. He is genuine. He breaks the typical "c I will recommend everyone I know looking for a car to buy or lease to go to Copeland. Bill Thomas is amazing. He is genuine. He breaks the typical "car salesman " mold. We met with Mario and he was more than helpful. Like most people making a large purchase can be very stressful, not at all stressful for me these past few days!! We had such a pleasant experience at Copeland. And love my new car!!! More
by Mom is happy!
Employees Worked With
Mario Rocha, William Thomas
February 20, 2018
My experience was smooth like butter I bought a 2013 Toyota RAV4 thanks to the amazing help at Copeland! Can't thank them enough, I'm in love with my car! I bought a 2013 Toyota RAV4 thanks to the amazing help at Copeland! Can't thank them enough, I'm in love with my car! More
by jbenton
Employees Worked With
William Thomas
February 15, 2018
Matt potts great to deal with No pressure great experience. He took the time to show me numerous trucks with no gaurentee of me buying from that dealership. I cant express enough h No pressure great experience. He took the time to show me numerous trucks with no gaurentee of me buying from that dealership. I cant express enough how much he will continue to get my buisness in the future. More
by Louis Pratti
Employees Worked With
Matthew Potts
February 15, 2018
Overall a positive experience It was a pleasure doing business with Matthew Potts at Copeland Toyota. He was respectful, polite, took the time to show me all of the features of our It was a pleasure doing business with Matthew Potts at Copeland Toyota. He was respectful, polite, took the time to show me all of the features of our new/used vehicle, and answered all my questions. Overall he made the experience of buying a car a little less stressful. More
by LBar
Employees Worked With
Matthew Potts
January 29, 2018
Quick, informative, polite and courteous I bought a 2013 Toyota Corolla, all personnel at Copeland were polite and courteous, Bill Thomas took us through the whole process, we couldn't be h I bought a 2013 Toyota Corolla, all personnel at Copeland were polite and courteous, Bill Thomas took us through the whole process, we couldn't be happier More
by The Davis's
Employees Worked With
William Thomas
January 24, 2018
Amazing! Matthew was friendly, helpful and a life saver. He went above and beyond to make sure we were comfortable, educated and making the best choice possibl Matthew was friendly, helpful and a life saver. He went above and beyond to make sure we were comfortable, educated and making the best choice possible. I would recommend him to anyone! We left feeling like we got a great deal and a new friend. I know down the road if we need anything he will be there to help us with a friendly smile More
by scashman
Employees Worked With
Matthew Potts
January 21, 2018
Fabulous UNcomplicated experience The folks at Copeland made our experience extremely friendly and uncomplicated. There was a minimum of back and forth with "management". Our salesman The folks at Copeland made our experience extremely friendly and uncomplicated. There was a minimum of back and forth with "management". Our salesman, Alan was able to move the process forward quickly. There was none of the phony negotiations and our time was not wasted. The business people were knowledgeable when laying out our options and were able to answer our questions. They even took the extract step to double check with Toyota on a question related to the extended warranty. We would highly recommend dealing with Copeland. We have been loyal service customers for years but this is our first time buying a car at Copeland. They will be our first choice going forward. More
by Golden1234
Employees Worked With
Alan Miller, Carleen, Mike, David MacCormick
October 13, 2017
Happy with my purchase I recently bought a Ford F-150 from Copeland. There team is fast, fair and friendly. I had a great experience with Alan. There was one minor problem I recently bought a Ford F-150 from Copeland. There team is fast, fair and friendly. I had a great experience with Alan. There was one minor problem that he took care of with in hours. I would recommend this dealer and sales team to any one. More
by Tony bang
Employees Worked With
Alan Miller
October 11, 2017
Great my wife and I just bought a new Tacoma pickup truck from Copeland Toyota at 970 west chest st Brockton ma the people there were the best we did our d my wife and I just bought a new Tacoma pickup truck from Copeland Toyota at 970 west chest st Brockton ma the people there were the best we did our dealing with a sales person name Taylor Mason and she was on top of everthing 100 percent plus she was a pleasure to talk to the woman who did the final paper work name was Carleen Le she was also the same this is the second car we have bought from Copeland and they treated us the same the first time that's the main reason we went back thanks Donald Hudson More
by Donald291
Employees Worked With
Carleen Taylor mason
October 10, 2017
Another great deal Once again I needed to help a family member with finding a new car, this time my mother. So again I contacted Rory Mchugh at Copeland Toyota and he go Once again I needed to help a family member with finding a new car, this time my mother. So again I contacted Rory Mchugh at Copeland Toyota and he got her into a new RAV4 on a great deal. Thank you Rory! More
by Mr Molina
Employees Worked With
Rory Mchugh
