Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Toyota
Brockton, MA
697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 697 reviews
March 17, 2018
Best customer service!!! I went in nervous about getting car because I thought would be too expensive but Will and Tony worked with me they were extremely friendly and helpful I went in nervous about getting car because I thought would be too expensive but Will and Tony worked with me they were extremely friendly and helpful More
by Ashleytaste
Employees Worked With
William Thomas
March 16, 2018
Dealt with a great salesman Bill Thomas. Bill was great to work with from start to finish and made the event a pleasurable experience. Since I only purchase a new car every 10 years it made a Bill was great to work with from start to finish and made the event a pleasurable experience. Since I only purchase a new car every 10 years it made a difference to have someone who can be upfront and make you feel comfortable with the experience. More
by Steven123
Employees Worked With
William Thomas
February 28, 2018
Great first car! I came to Copeland for my first car and it was so easy! Bill Thomas was so helpful and nice! He found me the perfect car based on what I told him my I came to Copeland for my first car and it was so easy! Bill Thomas was so helpful and nice! He found me the perfect car based on what I told him my needs were. He helped me with all the insurance stuff too which was great! My parents are very happy and relieved that I have a such a safe and reliable car. I hope he's still around when I buy my next one. Thanks so much Bill! More
by Anabel Joly
Employees Worked With
William Thomas
February 28, 2018
Registered The wrong car received the wrong keys Went to purchase a car for my daughter the salesman was rude 2 days after purchasing the car got a call they registered the wrong car gave her the wro Went to purchase a car for my daughter the salesman was rude 2 days after purchasing the car got a call they registered the wrong car gave her the wrong keys very unprofessional I've purchase multiple cars for myself from other dealers and never ran into this problem before inexcusable More
by Peter123
Employees Worked With
William Mok
February 26, 2018
Good experience Bill was friendly and helpful, I needed a car at a certain price point and I got what I needed. Thank you so much Bill. Bill was friendly and helpful, I needed a car at a certain price point and I got what I needed. Thank you so much Bill. More
by Minicakes4444
Employees Worked With
William Thomas
February 24, 2018
Amazing I will recommend everyone I know looking for a car to buy or lease to go to Copeland. Bill Thomas is amazing. He is genuine. He breaks the typical "c I will recommend everyone I know looking for a car to buy or lease to go to Copeland. Bill Thomas is amazing. He is genuine. He breaks the typical "car salesman " mold. We met with Mario and he was more than helpful. Like most people making a large purchase can be very stressful, not at all stressful for me these past few days!! We had such a pleasant experience at Copeland. And love my new car!!! More
by Mom is happy!
Employees Worked With
Mario Rocha, William Thomas
February 20, 2018
My experience was smooth like butter I bought a 2013 Toyota RAV4 thanks to the amazing help at Copeland! Can't thank them enough, I'm in love with my car! I bought a 2013 Toyota RAV4 thanks to the amazing help at Copeland! Can't thank them enough, I'm in love with my car! More
by jbenton
Employees Worked With
William Thomas
February 15, 2018
Matt potts great to deal with No pressure great experience. He took the time to show me numerous trucks with no gaurentee of me buying from that dealership. I cant express enough h No pressure great experience. He took the time to show me numerous trucks with no gaurentee of me buying from that dealership. I cant express enough how much he will continue to get my buisness in the future. More
by Louis Pratti
Employees Worked With
Matthew Potts
February 15, 2018
Overall a positive experience It was a pleasure doing business with Matthew Potts at Copeland Toyota. He was respectful, polite, took the time to show me all of the features of our It was a pleasure doing business with Matthew Potts at Copeland Toyota. He was respectful, polite, took the time to show me all of the features of our new/used vehicle, and answered all my questions. Overall he made the experience of buying a car a little less stressful. More
by LBar
Employees Worked With
Matthew Potts
January 29, 2018
Quick, informative, polite and courteous I bought a 2013 Toyota Corolla, all personnel at Copeland were polite and courteous, Bill Thomas took us through the whole process, we couldn't be h I bought a 2013 Toyota Corolla, all personnel at Copeland were polite and courteous, Bill Thomas took us through the whole process, we couldn't be happier More
by The Davis's
Employees Worked With
William Thomas
