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883 Reviews of Copeland Subaru Hyannis - Service Center
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Verified Customer
June 20, 2021
Copeland changed my mind about getting first class Subaru Service in Hyannis. Why? Because of their Staff. Friendly, Fast, Professional. I rate my experience with 5 stars Service in Hyannis. Why? Because of their Staff. Friendly, Fast, Professional. I rate my experience with 5 stars More
by Steve
Employees Worked With
Robert Wayburn, Everton Gouveia
June 20, 2021
A dependable, courteous, honest, well organized staff. And a pleasant environment to bring a car in for a check-up and/or service. I would definitely recommend this dealership to any owner of a Subaru. And a pleasant environment to bring a car in for a check-up and/or service. I would definitely recommend this dealership to any owner of a Subaru. More
by RUTH.ZEALAND4
Employees Worked With
Thomas McCarthy
June 19, 2021
Service was quicker than expected, efficient, service provider pleasant- waiting area was clean and with television and free coffee while waiting - what could be better! provider pleasant- waiting area was clean and with television and free coffee while waiting - what could be better! More
by NAYOTTE195
Employees Worked With
Everton Gouveia
October 21, 2020
Very disappointing experience with Prime Subaru Hyannis. Poor communication and general incompetence. At most our repair should have been a few hundred dollars and have taken two days. Over one thousand dol Poor communication and general incompetence. At most our repair should have been a few hundred dollars and have taken two days. Over one thousand dollars and ten days later, we drove away with our car. We will never return to Prime Subaru. More
by GB
Employees Worked With
Everton
August 10, 2020
Great service, unlike at Premier Mazda Great service from Prime Subaru. They gave us a loaner and knocked 20% off the bill, even though we didn't buy our car there. After having a terrible Great service from Prime Subaru. They gave us a loaner and knocked 20% off the bill, even though we didn't buy our car there. After having a terrible experience with Premier Mazda (where we have bought a car and had it serviced for years - until today), it was great to deal with these professionals who care about customer service. More
by bakes5669
Employees Worked With
Service Manager
April 01, 2020
Polite and accommodating. Free, clean, new rental car during 30k service. I much appreciate service staying operational during these exceptionally difficult times. Btw - they meticulously wiped all surfa during 30k service. I much appreciate service staying operational during these exceptionally difficult times. Btw - they meticulously wiped all surfaces on my car, the rental, and even the keys! More
by Trixie
Employees Worked With
Patrick Packenham
January 30, 2020
Very responsive, gave a detailed explanation of what was wrong with my car in a timely manner. Excellent mechanic as well. I truly appreciate the professionalism of Prime Subaru Thank you, Beth O’Brien wrong with my car in a timely manner. Excellent mechanic as well. I truly appreciate the professionalism of Prime Subaru Thank you, Beth O’Brien More
by 27obrien3
Employees Worked With
Patrick Packenham
January 22, 2020
Consistent quality customer service. I was very happy with the former dealership owners in terms of customer service. Prime made the transition seamlessly from a customer's POV and has do I was very happy with the former dealership owners in terms of customer service. Prime made the transition seamlessly from a customer's POV and has done an excellent job. More
by advill22
Employees Worked With
Loni Enos, (don't know name of service tech)
