Copeland Subaru Hyannis - Service Center

Excellent customer service and support! Quick response to any issue and follow up to resolve any problem! Quick response to any issue and follow up to resolve any problem! More

Prompt service and works with customer to meet their needs. Very courteous and good natured. Facility is clean and beverages and snacks offered while you wait for you car to be serviced. needs. Very courteous and good natured. Facility is clean and beverages and snacks offered while you wait for you car to be serviced. More

have been coming to the dealership for maintenance for years. happy with their work so far years. happy with their work so far More

They do a great job on my car and they are very nice and it is a nice dealership it is a nice dealership More

The staff was very friendly. The appointment was on time and it did not take a long wait to get my car back. The appointment was on time and it did not take a long wait to get my car back. More

We live on an island, so scheduling service calls requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of isla requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of island life. We have also been very happy with the service provided, and we just got our third Subaru (a Solterra) from them recently. More

I was on the cape for my son’s golf tournament, and noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The t noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The test revealed a problem with a sensor that should be fixed, and was under a Subaru extended warranty for the work. They let me use a loaner car to take back to the golf course, and fixed the car that afternoon. I was so grateful that I was able to drive back home later that day with the part fixed. Overall great service and an excellent experience. More

Great experience at Copeland with friendly staff and service.. From purchasing to oil changes great experience. service.. From purchasing to oil changes great experience. More

Accomodating when scheduling service appointments When needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversatio needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversation or telephone More

Staff are all professional, efficient, responsive to my questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substan questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substantive in content. The facility is well designed, and comfortable while I wait for service to be completed. Overall excellent service! More