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Copeland Subaru Hyannis
Hyannis, MA
1,646 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,011 service reviews
December 29, 2025
Always easy to make a service appointment Appreciate the system review to identify any issues They do keep you informed of service needs and progress of work both via text & in person Generally, tome the system review to identify any issues They do keep you informed of service needs and progress of work both via text & in person Generally, tome required for service is accurate More
by ATCOMISKEY
Employees Worked With
Can't remember Seevice Advisor name
December 25, 2025
They were able to get my vehicle in the shop and diagnosed the day of, which was very convenient. The repair was also very quick despite the parts not being readily available. diagnosed the day of, which was very convenient. The repair was also very quick despite the parts not being readily available. More
by Thomasboidi01
Employees Worked With
Essence
December 25, 2025
Always friendly and professional. Maintenance work has been as expected, done as requested and without problems. Service managers are knowledgeable and helpful. Maintenance work has been as expected, done as requested and without problems. Service managers are knowledgeable and helpful. More
by sethdietrich
Employees Worked With
Michelle
December 15, 2025
Everyone was friendly, got my car in easily and receptive via phone. Unfortunately the problem was not able to be reproduced with driving it with the service technician. So I’ll Ned to wait until the check e via phone. Unfortunately the problem was not able to be reproduced with driving it with the service technician. So I’ll Ned to wait until the check engine light comes on. More
by gaa2100
Employees Worked With
Cole and Kevin
December 15, 2025
Friendly, professional and accommodating staff, reasonable prices for repairs snd services. I have been taking my car there since i bought it from Copeland and haven’t been disappointed reasonable prices for repairs snd services. I have been taking my car there since i bought it from Copeland and haven’t been disappointed More
by milenmm
Employees Worked With
Cole
December 13, 2025
I have had a good experience with them. First with the purchase and then with the two service appointments. The work is fine and the customer service is outstanding. I would definitely r First with the purchase and then with the two service appointments. The work is fine and the customer service is outstanding. I would definitely recommend them to a friend . I intend to stay with Subaru and that particular dealership. In the future. Cole was the gentleman that worked with me and he could not have been nicer. More
by dhamilton45
Employees Worked With
Cole
