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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,366 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,366 Reviews of Copeland Subaru Hyannis

November 30, 2024

Very good as far as there clientele, but some of the prices of repairs are way out of the ball park. More

by Positiverm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We appreciate your feedback and star rating for our team! We look forward to seeing you again at Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

November 30, 2024

The service department at this dealership has provided professional and reliable service for my 2019 Forester for the past 3 years. The service advisors are courteous and consistent with all aspects of th More

by cheryll514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Thank you for your kind words about the service department at Copeland Subaru Hyannis! We're delighted to hear that Essence and our team have consistently provided professional and reliable service for your Forester. We appreciate your recommendation and look forward to continuing to serve you in the future! Best, Bryan Scarpellni Managing Partner

November 30, 2024

Everyone at this dealership are so helpful and knowledgeable. The service department here is exceptional More

by Nickerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Tristan Lai-Santos
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Nickerson, thank you for the kind words! We're delighted to hear that our team at Copeland Subaru Hyannis provided exceptional service. We appreciate your support and look forward to serving you again! Bryan Scarpellni Managing Partner

November 30, 2024

Service writers are always pleasant and professional! I love the text updates. Prices are competitive. More

by Dee Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you appreciate the service and text updates at Copeland Subaru Hyannis! It's great knowing our team is providing a pleasant experience with competitive pricing. Thanks for sharing your feedback! Bryan Scarpellni Managing Partner

November 30, 2024

We had a Great car purchasing experience at Copeland Subaru in Hayannis,MA. My wife and I were shopping around for a new Subaru Crosstrek, and we decided to drive for over 55 miles from our home to Cope More

by M. Zaynoune
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Dec 02, 2024 -

Copeland Subaru Hyannis responded

M. Zaynoune, thank you for making the trip to Copeland Subaru Hyannis and sharing your wonderful experience! We're delighted that George and our team made the process smooth. Enjoy every mile in your new Subaru Crosstrek! Bryan Scarpellni Managing Partner

November 30, 2024

Courteous and efficient service . Check in and check out went smoothly . Car was serviced as requested. More

by ejlawrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're delighted to hear that our team at Copeland Subaru Hyannis provided courteous and efficient service. We look forward to serving you again in the future! Bryan Scarpellni Managing Partner

November 29, 2024

Needed an apptmt on short notice and was accommodated the same day! Repairs were made as promised in a timely fashion. More

by patanton23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Nov 29, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis could accommodate your appointment on short notice and complete the repairs promptly. Thank you for sharing your experience!

November 29, 2024

Service people are very friendly and appear competent. Sales people are loud and sadly unfriendly. . More

by June Cape Cod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We appreciate your feedback, June, and look forward to seeing you back for a five-star experience next time at Copeland Subaru Hyannis. Thank you! Bryan Scarpellni Managing Partner

November 27, 2024

I broke my son’s car’s seat belt buckle and Michelle made sure it was fixed and I was taken care of. I am very grateful to Michelle and Copeland Subaru for taking care of everything. Thank you! More

by djgliddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Nov 27, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle and the Copeland Subaru Hyannis team were able to assist you. Thank you for sharing your experience! Best, Bryan Scarpellni Managing Partner

November 27, 2024

I’m very pleased with the work that they’ve done on my 2017 Forester for the last six years. They’re thorough and the wait time is what I was promised. More

by beverley.heclo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 27, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you've been pleased with the service on your 2017 Forester at Copeland Subaru Hyannis over the years. Our team takes pride in being thorough and respecting promised wait times. Thank you for trusting us! Best, Bryan Scarpellni Managing Partner

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