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Copeland Subaru Hyannis
Hyannis, MA
1,472 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,472 reviews
April 25, 2025
Great experience overall. No pressure sales. Friendly, polite and helpful in every way from our trade in, selection of our new vehicle and financing. No pressure sales. Friendly, polite and helpful in every way from our trade in, selection of our new vehicle and financing. More
by foxcelady123
Employees Worked With
George Costa, Chris DaCosta
April 25, 2025
I bought my 2017 subaru forester last year from Copeland and it has been a great vehicle so far. Copeland is great to work with as they are fair and honest. A few months after buying the car, I noticed that and it has been a great vehicle so far. Copeland is great to work with as they are fair and honest. A few months after buying the car, I noticed that the ac was not working. They took care of it for no charge. I just replaced all four tires, the price was as good as any option around. Copeland also did an oil change and checked the radio. The radio is being replaced under an extended warranty I purchased. Copeland gave me a loaner while the tires and other work was done and they are giving me a loaner when I bring my car in for the radio replacement. I would recommend Copeland to everyone. Great place to buy a car and a great service department. More
by fhlkef
Employees Worked With
Patrick Packenham, Michelle Martin
April 25, 2025
Excellent customer service and technicians who service my Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience More
by ACRIEGER81
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
April 22, 2025
Robert and Patrick were great. Was a little disappointed because I thought I would pick up the car on Tuesday and was not called. When I called Wednesday was told there was a misco Was a little disappointed because I thought I would pick up the car on Tuesday and was not called. When I called Wednesday was told there was a miscommunication problem. Also somewhat disappointed that I had to get my own sticker. I plan on reaching out to Subaru to express my concern regarding the rust damage to my 2014 Impreza. I brought that car in for service and inspection every year so don’t understand how the damage could have happened in a year. I still have faith in Subaru. More
by breakeya
Employees Worked With
Robert Wayburn, Patrick Fortin
