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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,443 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,443 Reviews of Copeland Subaru Hyannis

April 26, 2025

Overall great experience! The staff answered all my questions & was exceptionally nice from beginning to end. More

by Irinalap1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Lapointe
April 25, 2025

Excellent customer service and technicians who service my Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience More

by ACRIEGER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
April 25, 2025

The service representative, Cole Semple, was very helpful. He really worked for the customer. I will return when I need further service. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Hi RC! We're glad to hear that Cole provided helpful service during your visit to Copeland Subaru Hyannis. We look forward to welcoming you back for any future needs! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

From the moment I walked in it was a very easy experience. Couldn’t have asked for more. More

by Tina Vincent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Tina, Your feedback made our day! Thanks for the five-star review of Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

April 25, 2025

Cole was very friendly and easy to work with, great experience all around at Copeland! More

by Emilylister89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Cole Semple
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Emily, Thank you for the glowing review of Copeland Subaru Hyannis! We appreciate your support! Bryan Scarpellini Managing Partner

April 25, 2025

Friendly, professional and polite service adviser who patiently answered all my questions. Work was done before predicted time. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're delighted to hear that our service adviser at Copeland Subaru Hyannis provided friendly and efficient assistance. We appreciate your feedback and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 25, 2025

I bought my 2017 subaru forester last year from Copeland and it has been a great vehicle so far. Copeland is great to work with as they are fair and honest. A few months after buying the car, I noticed that More

by fhlkef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin
Apr 25, 2025 -

Copeland Subaru Hyannis responded

It's fantastic to hear that your experience with Copeland Subaru Hyannis has been so positive, from purchasing your Forester to the excellent service you've received. We're glad our team could assist you promptly and provide a loaner for your convenience. Thank you for recommending us; we look forward to continuing to serve all your vehicle needs! Bryan Scarpellini Managing Partner

April 25, 2025

Great experience overall. No pressure sales. Friendly, polite and helpful in every way from our trade in, selection of our new vehicle and financing. More

by foxcelady123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
April 25, 2025

Friendly, knowledgeable and efficient throughout the process of purchasing my certified pre- owned Subaru at Copeland. More

by eileenmacwest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario in finance dept, Robert Wayburn
April 25, 2025

Excellent service and very accommodating to our schedule and appointments. Always curious and pleasant to deal with More

by buffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
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