Back

Copeland Chevrolet - Service Center

Brockton, MA

4.9
66 Reviews

66 Reviews of Copeland Chevrolet - Service Center

Sort by
October 01, 2020

Jamie has accommodated me in every way possible. The service he provided me is the reason I return. I’ve also worked with Derek and he has also been very helpful, professional and friendly More

by ceh31964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek, Jamie DeVasto
August 25, 2020

While trying to have several recalls done at my local dealership (during Covid), I was turned away and told to call back in six months, as I did not purchase my vehicle there. I found the next neares More

by Dssd0603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Doug Samaha
Aug 26, 2020 -

Copeland Chevrolet responded

Hi, thanks for reaching out. We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 11, 2020

Great service Told me how much it was going to the penny. Right on. Pleasant tough to work during these time but he did a good job. More

by Gdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Samaha
Apr 12, 2020 -

Copeland Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Copeland Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

March 13, 2020

This is the only place I have my 2018 Silverado serviced. One of the reasons I keep returning is the fact they will match other dealers prices on service items. More

by Billd
Recommend Dealer
Yes
Employees Worked With
Chris Ames in the service department.
Mar 14, 2020 -

Copeland Chevrolet responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2020

Warranty work Bought my truck at another dealer. Had Copeland fix it w/ no problems thank you , the back up camera works great and taking care of my first oil chang More

by scurriesr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Copeland Chevrolet responded

Hi there! We're so happy we were able to help you out!

January 30, 2020

The Service Team is always friendly, polite, and thorough. I love being able to schedule my appointments online, and the follow up is perfect. From the showroom to the waiting area, every thing is c More

by Stacy
Recommend Dealer
Yes
Employees Worked With
Chris Ames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie DeVasto
Jan 31, 2020 -

Copeland Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 18, 2020

Service experience I have had both Chris's in the service dept and they are outstanding employees. Chris Machie was the outstanding employer that helped me when I had an More

by obrien.helene77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Machie
Jan 20, 2020 -

Copeland Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 04, 2019

Brought my Trax in for service and it got dented.doug was suppose to get back to me and never did.i had to call back several times to set up an appointment to get it fixed.then when I came in they had no rec More

by Davecaff
Recommend Dealer
No
Employees Worked With
Doug Samaha
Oct 21, 2019 -

Copeland Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to our General Manager, Jason Pappas at (508) 586-7900 at your earliest convenience so we may further assist you in working towards a resolution.

September 18, 2019

The people here make it right! Had a flat tire, they fixed the leak, but when I drove at highway speeds I noticed a vibration. Told Copeland and they mentioned that they were having More

by Billd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another Chris was in the Service Dept (forgot his last name), Doug Samaha
Sep 19, 2019 -

Copeland Chevrolet responded

Hi there! We're so happy we were able to help you out!

August 24, 2019

Another Great Experience Realized today that my sticker had expired. Messaged the dealership and they told me to “come on down and we’ll take care of you”. Left immediately an More

by protoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Samaha, Robert Fuller
Sep 01, 2019 -

Copeland Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
4
...