Copeland Chevrolet

2nd Service for New Truck Copeland was able to take me on a very short notice for my 2nd service. They did a great job and the service was done quicker than quoted, which is al Copeland was able to take me on a very short notice for my 2nd service. They did a great job and the service was done quicker than quoted, which is always nice. I did not buy my vehicle at this dealership, but they still extended every curtesy and treated me as if I had been a longtime customer. Many thanks to Doug in service, great job! More

Poor customer service Beware!!!! Service department is rude. I waited almost 1 hour after they looked at my car to check out. Ignore the coupons in the value pack. I called Beware!!!! Service department is rude. I waited almost 1 hour after they looked at my car to check out. Ignore the coupons in the value pack. I called them because of the coupon but the add a bunch of extra limitations on it so that it cannot be used. My truck was in the garage for ten minutes and I was there almost two hours. When I called back to discuss I was spoken to by a very condense ding service rep!!! Not all women are idiots. I was raised by a mechanic ons only go to a dealer when it is my last resort. I will not be returning and will be sure to tell everyone I can. More

5.3L engine swap Recently had to put a new engine in my 2007 Suburban. These guys were awesome. From the managers Jason Pappas to Rich Grondell, these guys came up wit Recently had to put a new engine in my 2007 Suburban. These guys were awesome. From the managers Jason Pappas to Rich Grondell, these guys came up with a plan for my truck. Service tech Chris Sylvia did an amazing and professional job on the install. Most importantly, they stuck to the exact quote despite having to replace a few small items that were not on the original quote. Fantastic experience!!! More

Very disappointed with routine service I brought my brand new car in for routine service. They left the oil cap off and my check engine light came on. I just drove it out of the parking lo I brought my brand new car in for routine service. They left the oil cap off and my check engine light came on. I just drove it out of the parking lot and back again and told them I smell fumes and my check engine light was on. I was told to take it home and bring it back in 2 days? I drove it home and the fumes were awful. My husband drove it right back If I had driven it to work the next 2 days my engine would have been damaged. I'm very disappointed with the service. More

My Rainier ! I brought my old Buick into the Service department and was welcomed warmly by Doug and Rich. I went over what i thought were my issues with my old Bui I brought my old Buick into the Service department and was welcomed warmly by Doug and Rich. I went over what i thought were my issues with my old Buick . They got my ride right and and got the job done quickly and right ! You can tell when you have a skilled Mechanic work on you Ride. My Rainer feels like new. Thank you Copeland. Lance and Cassandra H More

Wonderful Experience We leased a brand new Chevy Equinox for our growing family. Scotty removed all stress and pressure from the experience. We had been to five dealership We leased a brand new Chevy Equinox for our growing family. Scotty removed all stress and pressure from the experience. We had been to five dealerships where we heard lies, exaggerations, and felt an abundance of pressure to make a decision on the spot. Scotty immediately gave us his personal number and committed to working with us to make the best deal for our family. We sincerely appreciate his commitment to his customers. More

if I could give them a negative score I would First off I own a Lincoln, so shouldn't of brought it to a Chevy dealer in first place, but they assured me they had a tech that was 20+ years with fo First off I own a Lincoln, so shouldn't of brought it to a Chevy dealer in first place, but they assured me they had a tech that was 20+ years with ford industry. I was lied to just to gain my business, like if you didn't have a qualified tech and equipment to service my vehicle then why not they me that and let me decide whether I want to continue with the service, isn't it my choice? They lied to me, keep my car for longer than estimated, not like an extra day, try 2 days longer, and my car is still not fixed.. lost out on 700 dollars and all they could say was we give it our best, take it to Lincoln have them diagnose and bring it back for a second try, really? More

I had a very positive experience acquiring my 2013 Equinox lease. I had shopped around a lot, and feel confident that I got a great deal. Stan was a fabulous salesman that never made me feel pressured Equinox lease. I had shopped around a lot, and feel confident that I got a great deal. Stan was a fabulous salesman that never made me feel pressured to close the deal until I was ready; I visited the dealership and discussed my options with Stan a few times before I finalized my lease without ever feeling sales pressure. The entire staff was actually very helpful and accommodating. In addition, I absolutely love my new Chevy Equinox. I already recommended the dealership to a couple friends. More

We were in the market for a 2013 Chevy Equinox or GMC Terrain. We visited DeSantis because it is close to home. As soon as we walked in the door, Stan was there to help us. We were very impressed by h Terrain. We visited DeSantis because it is close to home. As soon as we walked in the door, Stan was there to help us. We were very impressed by his knowledge for all the questions asked of him, which we didn't find elsewhere no pressure from him, but also very personable and professional. Our experience with Stan and DeSantis Chevrolet was a very pleasant experience and we did purchase our Equinox at a price we could agree upon. I would not hesitate to refer any friend or relative to DeSantis. More