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Copeland Chevrolet

Brockton, MA

4.8
301 Reviews
We have been family owned and operated in Brockton, MA since 1970. Copeland Chevrolet is here to serve you with a full line of New Chevrolet Vehicles, and we take pride in helping you find the one that's right for you. If you're looking for reliable GM Certified or Pre-Owned Cars in Brockton, our sales team can help with its no-pressure philosophy. Let us show you what a great Chevy dealer should be. We promise to make your car buying experience efficient and stress-free. Copeland Chevrolet also has Chevy Financing Options and a fully certified Chevrolet Service Center in Brockton. Count on Copeland Chevrolet!
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955 Pearl Street

Brockton, MA

02301

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Showing 301 reviews

June 29, 2016

Fantastic!!! After many months of consideration and saving, we were able to buy a new 2016 Silverado. We first started dealing with Ed in January. We picked up our More

by S&JHerron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo, Steve Buchanan, Ed
June 27, 2016

A Great Experience I recently purchased a 2016 Suburban from Copeland Chevrolet. They were so helpful and helping me pick the right car with the right amenities for my More

by mg1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Cullinan
Jun 27, 2016 -

Copeland Chevrolet responded

Thank you for your business. Enjoy the Suburban. If you need anything at all while you are up in Massachusetts let us know.

June 19, 2016

first class experience We found the service and experience to be efficient and professional. Our quedtions were answered promptly and happily. We highly recommend Copeland More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2016

Copeland is always on top of my service needs. Copeland will pick up my car at my place of business and service all my needs. No hassle. Very friendly and helpful staff. I would recommend this deal More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Grondell
June 17, 2016

New 2016 Camaro Turbo Manual I would like to take the time and extend another thank you to Copeland Chevrolet who was able to get me the exact Trim package and color I wanted in t More

by CamaroTurboRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Greenblatt
May 21, 2016

Service department is a rip off My husband had his truck towed to copeland, that was our first mistake. He was told that it was his fuel pump and would cost $900, so he authorized t More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember the name sorry!
May 23, 2016 -

Copeland Chevrolet responded

Hello Janet. Thank you for sharing your experience with us. I have reviewed your repair with our service personnel and can understand why this is frustrating. I would feel the same way. The fuel pump had definitely failed. It had internal damage that was visible to our technician. However, with electrical components the fuel pump failing can cause other parts in the same system to fail. In this case the pump failing damaged the module. Once we had a working fuel pump installed it was evident that the the electronic module was non-functional. The only way to know this is to replace the known bad part. Certainly, having a large unexpected repair bill is frustrating. Pricing varies from repair shop to repair shop. We use only genuine GM Parts and factory trained technicians. Also, we are RepairPal Certified, which means our prices are verified to be competitive on a regular basis by a independent 3rd-party. http://www.copelandchevrolet.com/RepairPal Our Service Manager contacted your husband last week. We can offer a 10% discount on the repair for the inconvenience. In addition, we would offer your next maintenance service free of charge. Once again, prices vary by dealership and market area. This discount would bring our repair below the cost from the GMC store. We sell parts at GM suggested sale price. I cannot speak to the practices of other stores. Also, labor rates vary shop to shop. All our pricing is consistent and priced off a labor time guide and GM parts pricing. Is this discount and free service a fair solution to the issue?

May 15, 2016

I will always buy from Copeland Chevrolet I have never had a better experience than the one I had at Copeland Chevrolet!! From before even walking through the door,my emails back and forth ei More

by Maggie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Grant, Steven Buchanan, Ed Cushing,Scott Mccarthy
March 06, 2016

Dave from California I live in California and found the car I was looking for at Copeland Chevrolet that is about as far across the US as you go. Ivan and his team made i More

by Dave from California
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Greenblatt
December 31, 2015

pleasant surprise everyone that i dealt with at this dealership was professional and went above and beyond to make this transaction easy and painless. would recommend t More

by gingerg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ed cushing, spencer wakefield and steve buchanan
December 13, 2015

2008 Silverado check engine light on. My 2008 silverado with 63,990 miles, check engine light came on so i brought it into Copeland Service Dept. They told me that it was a P0300 code (eng More

by chevyheartburn 2008
Recommend Dealer
No
Employees Worked With
Inez Belbin
Dec 29, 2015 -

Copeland Chevrolet responded

We are sorry for the inconvenience this has caused you. The diagnoses determined you had a misfire / skip on the #4 cylinder. Once we discovered this we informed you of the least expensive repairs to fix the symptoms. However, due to multiple possible causes we also informed you that it may not correct the issue without repairing both symptoms. After the least expensive repair was conducted the skip was still present. The next step was to remove the right side cylinder head to investigate the skip further. At this point you declined any further repair and said you wanted to trade the vehicle. If you want to proceed further with looking at the truck we would be happy to work with you. Our one and only goal is to repair your truck. Please contact us directly at 508-586-7900 Option 2 and ask for Rich. We would like to discuss this with you further.

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