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Copeland Chevrolet

Brockton, MA

4.8
301 Reviews
We have been family owned and operated in Brockton, MA since 1970. Copeland Chevrolet is here to serve you with a full line of New Chevrolet Vehicles, and we take pride in helping you find the one that's right for you. If you're looking for reliable GM Certified or Pre-Owned Cars in Brockton, our sales team can help with its no-pressure philosophy. Let us show you what a great Chevy dealer should be. We promise to make your car buying experience efficient and stress-free. Copeland Chevrolet also has Chevy Financing Options and a fully certified Chevrolet Service Center in Brockton. Count on Copeland Chevrolet!
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955 Pearl Street

Brockton, MA

02301

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Showing 301 reviews

October 09, 2017

Robert was very pleasant and not pushy. He fully explained everything about the vehicle both before and after the sale. He is pleasant and has knowledge of the vehicles. I actually referre More

by Rizxi, donna1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Samaha, Robert Fuller
Oct 10, 2017 -

Copeland Chevrolet responded

That's what we like to hear, Donna! We sincerely appreciate your referral and your excellent review. Enjoy your new vehicle!

September 26, 2017

Effortless and stress free Rob made buying my first car a stress free experience. He helped me with everything, from staying in my price range to setting up everything my car ne More

by kyliej730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Fuller
Sep 28, 2017 -

Copeland Chevrolet responded

Thank you for the awesome review! We're happy that Rob could help you pick out your first vehicle. Congratulations and we hope to see you next time!

September 13, 2017

Great Service That sums up my experience at Copeland Chevrolet. I first emailed with Ashley, who was great about following up and made sure the vehicle I was intere More

by patgmcacadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Kozlowsky , Robert Fuller
Sep 15, 2017 -

Copeland Chevrolet responded

Pat, it's good to hear that you had a great experience with Ashley and Rob. We do our best to make sure our customers are comfortable and treated well. Thank you for your business and time!

September 02, 2017

Fantastic Experience My daughter and I could not be more thrilled with our 2018 Chevy Equinox — and the incredible service shown to us by the entire staff at Copeland Chev More

by librarylady52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Schiller
Sep 06, 2017 -

Copeland Chevrolet responded

Congratulations on your new Equinox! We're delighted to read about your incredible experience working with Matt, Jason, and the whole team here at our beautiful new facility. Thank you very much for your business and recommendation, and we hope you and your daughter enjoy your new ride!

August 02, 2017

no wiggle room Went in to look at 2016 gmc pickup which was online for 42700.00, took it out nice looking truck and went back to talk price. I offered 38000 which I More

by bryan m maker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mario great guy, money guys not so much
Aug 02, 2017 -

Copeland Chevrolet responded

Hello Brian, I hope all is well and appreciate you taking the time to share your experience with us. Unfortunately, your offer was below trade-in value and auction wholesale value. When this vehicle was traded-in at our dealership we gave the customer much more than $38,000 for the GMC. After that, we had the truck GMC certified via a 160-point inspection and installed 4 brand new tires, brakes, and other needed maintenance items. I spoke with you prior to leaving and you insisted that you would only pay $38,000 and not a dollar more. Even with the KBB retail value of the truck being $45,900 and our market price being $42,715. At that point, I offered you an increased trade-in allowance. Since your offer was so far from what any dealer could sell a Certified GMC for we did not want to waste your time with a counter offer. Later that day we called you to offer a $500 discount and an increased trade-in allowance after hearing from a wholesale buyer for your Ford Explorer. Copeland Chevrolet uses a 3rd party software program to price our pre-owned vehicles competitively. The days of having thousands of mark-up ended years ago. I am disappointed you feel the way you do and would be happy to offer an additional $500 discount off the internet price and provide the trade-in figure you mentioned in the store. However, we cannot sell our truck for $38,000 because nothing in the market justifies such a sale price nor does our cost. Thank you. Jason / General Manager

August 01, 2017

Fantastic experience Rob was very kind, knowledgeable and patient. It was the first time in a long time I felt 100% comfortable buying a car. I had lots of questions and h More

by DottieO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Fuller
Aug 02, 2017 -

Copeland Chevrolet responded

We are so glad that Robert provided you with a comfortable and knowledgeable buying experience at the dealership! We appreciate your business and hope that you are enjoying your vehicle! Come back and see us for all of your routine maintenance needs!

July 28, 2017

Rob made buying a car easy. I spoke to Rob before I arrived to look at potential new cars. Rob had asked beforehand what I thought I might like and he had hand picked a few mode More

by Stacey L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fuller
Aug 01, 2017 -

Copeland Chevrolet responded

Thanks so much for the recommendation Stacey! We're happy that we could provide a great experience for you here at Copeland Chevrolet. We always want to find the best car possible for you that you will love. Congratulations on your new Chevy Equinox and we look forward to seeing you again!

March 23, 2017

follow up to my 11/3/16 post i'm disappointed that there was no follow up from management on my 11/3/16 post...positive reviews were followed up on by management....it is my exper More

by mbj
Recommend Dealer
No
Employees Worked With
Ivan Greenblatt, Chris Gilmore
Apr 07, 2017 -

Copeland Chevrolet responded

Thank you for your feedback. We’re sorry to hear that your experience with our dealership has not been up to your expectations. We’d appreciate the chance to talk with you about it further to get to the bottom of it. Please reach out to our General Manager Jason Pappas at 508-586-7900 at your convenience. Thanks.

March 20, 2017

Above and beyond service I recently brought my truck in for routine maintenance, they serviced my truck quickly and answered questions I had regarding some features. Rich Gro More

by Mikeb
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Grondell, Doug Samaha
Mar 23, 2017 -

Copeland Chevrolet responded

Thank you for the very kind words and recommendation, Mike! Rich is a great asset to our service team and will be very happy to hear your praise! Please let us know if you ever have any car needs we can help with in the future!

March 03, 2017

Awesome dealership! One of the best dealership experiences I've had. Went in with one car in mind (Camaro SS). The guys went above and beyond to get me into the car! More

by Cal Ty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Cullinan, Eduardo Peralta
Mar 07, 2017 -

Copeland Chevrolet responded

Cal, we are so thrilled to have been able to help you find the Camaro of your dreams! We know you're going to love it, and we appreciate you taking the time to share your experience with us! It was such a pleasure to be able to work with you, and we hope to see you back in here for any and all future servicing needs that you may have as well!

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